Integrated bill presentment and payment system and method of operating the same
An integrated bill presentment and payment system and an associated method are disclosed which can accomplish the entire process of bill presentment and payment directly with billers, customers, and their respective financial institutions, but which are also capable of interfacing with independent biller service providers, independent customer service providers, independent consolidators, and/or independent payment providers. The integrated bill presentment and payment system and method of the present invention can link directly to billers and customers, and can also access and distribute billing information from third party biller service providers or consolidators and participate in the distribution of the billing information to customers through third party customer service providers and consolidators. The integrated bill presentment and payment system and method of the present invention can make payments on behalf of customers itself, and can also forward payment instructions to third party payment providers if required.
1. An integrated system for the presentation and payment of bills, comprising:
a scanning device;
at least one processor; and
a memory coupled to the at least one processor and storing:
a first module which, when executed by the processor:
receives billing information from billers, from biller service providers, and from biller-side consolidators, the billing information comprising first billing information in paper format, and second billing information in digital format;
controls the scanning device to scan the first billing information;
extracts data from the first billing information, the data comprising information which identifies at least one business, information which identifies data associated with at least one customer, and information which identifies data for the at least one customer;
converts the extracted data to first billing information in a digital format;
converts the converted first billing information and the second billing information to a database format; and
stores the converted first billing information and the converted second billing information in a database:
a second module which, when executed by the processor, communicates billing and payment information with customers, to customer service providers, and customer-side consolidators, based on the first and second billing information stored in the database;
a third module which, when executed by the processor, initiates payment in response to received payment instructions, the third module configured to select a payment type based on payment type preference criteria maintained by the system; and
a connection logic module which facilitates communication between said first, second, and third modules, the connection logic module configured to, when executed by the processor, initiate provision of service from each module, and to:
receive a request from a customer to pay a biller; and
initiate paying the biller.
2. The system of claim 1 , wherein said second module, when executed by the processor, receives payment instructions from customers, customer service providers, and customer-side consolidators.
3. The system of claim 1 , wherein the connection logic module, when executed by the processor:
determines whether the bill should be paid through a biller payment provider or a customer payment provider; and
if the bill is determined not to be paid through the biller payment provider or the customer payment provider, initiates paying the bill using the selected payment type.
4. The system of claim 3 , wherein the connection logic module, when executed by the processor, initiates paying the bill using one of the biller payment provider or the customer payment provider if the bill is determined to be paid through the biller payment provider or the customer payment provider.
5. The system of claim 1 , wherein the connection logic module interconnects said first, second, and third modules.
6. A computer-implemented method using a scanner, comprising:
receiving, by a computer, billing information from billers, from biller service providers, and from biller-side consolidators, the billing information comprising first billing information in paper format, and second billing information in digital format;
controlling, by the computer, a scanning device to scan the first billing information;
extracting, by the computer, data from the first billing information, the data comprising information which identifies at least one business, information which identifies data associated with at least one customer, and information which identifies data for the at least one customer;
converting, by the computer, the extracted data to a digital format;
converting, by the computer, the converted first billing information and the second billing information to a database format; and
storing, by the computer, the converted first billing information and the converted second billing information in a database;
communicating, by the computer, billing and payment information with customers, to customer service providers, and customer-side consolidators, based on the first and second billing information stored in the database;
initiating, by the computer, payment in response to received payment instructions;
selecting, by the computer, a payment type based on payment type preference criteria maintained by the system; and
receiving, by the computer, a request from a customer to pay a biller; and
initiating, by the computer, paying the biller using the selected payment type.
7. The method of claim 6 , further comprising receiving payment instructions from at least one of customers, customer service providers, or customer-side consolidators.
8. The method of claim 6 , further comprising:
determining whether the bill should be paid through a biller payment provider or a customer payment provider; and
if the bill is determined not to be paid through the biller payment provider or the customer payment provider, initiating paying the bill using the selected payment type.
9. The method of claim 8 , further comprising initiating paying the bill using one of the biller payment provider or the customer payment provider if the bill is determined to be paid through the biller payment provider or the customer payment provider.