Methods, systems, and computer program products to enable virtual card present status for a shopper based on purchase history
A method includes performing operations as follows on at least one processor: receiving credentials from a shopper, the credentials being associated with a purchase from a merchant, evaluating a history of purchases by the shopper from the merchant, determining that the shopper is entitled to virtual card present status from a financial institution based on evaluating the history of purchases, and sending a payment authorization request message for the purchase to the financial institution that comprises an indication that the shopper is entitled to virtual card present status.
1. A method comprising:
using at least one processor and a memory coupled thereto for
wirelessly communicating with a point-of-sale (POS) terminal to receive credentials from a shopper having a payment instrument associated therewith, the credentials being associated with a purchase from a merchant and being wirelessly communicated, via a short-range wireless communications protocol, from a mobile wireless communications device associated with the shopper via the POS terminal,
determining whether the mobile wireless communications device is adjacent to the POS terminal based upon the wireless communication of the credentials,
evaluating a history of purchases by the shopper from the merchant by at least: (a) obtaining at least one social media content posting of the shopper relating to the merchant and determining whether the shopper has expressed one of praise or displeasure for the merchant based upon the social media content posting; and (b) determining whether the shopper returns items previously purchased at a higher frequency relative to other shoppers,
determining that the shopper is entitled to virtual card present status from a financial institution associated with the payment instrument based upon the history of purchases, the virtual card present status permitting the shopper to complete the purchase at the POS terminal at a location of the merchant without physically presenting the payment instrument, and the shopper having to physically present the payment instrument at the POS terminal to complete the transaction without the virtual card present status,
sending a payment authorization request message for the purchase to the financial institution that comprises an indication that the shopper is entitled to the virtual card present status, and
cooperating with the POS terminal to permit the shopper to complete the transaction without physically presenting the payment instrument based upon receipt of a payment authorization message from the financial institution for the purchase and the mobile wireless communications device being adjacent the POS terminal.
2. The method of claim 1 , wherein the credentials comprise a loyalty program account identification.
3. The method of claim 1 , wherein evaluating the history of purchases comprises determining how long the shopper has participated in a loyalty program with the merchant.
4. The method of claim 1 , wherein evaluating the history of purchases comprises determining monetary transaction amounts for prior purchases.
5. The method of claim 1 , wherein evaluating the history of purchases comprises determining the times of day prior purchases were made.
6. The method of claim 1 , wherein evaluating the history of purchases comprises determining whether a home address is available for the shopper.
7. The method of claim 1 , wherein evaluating the history of purchases comprises evaluating a history of purchases by the shopper from a plurality of merchants.
8. A system comprising:
a mobile wireless communications device associated with a shopper and configured to wirelessly communicate credentials via a short-range wireless communications protocol
the credentials being associated with a purchase from a merchant, and the shopper having a payment instrument associated therewith;
a point-of-sale (POS) terminal at a location of the merchant; and
a virtual card status server comprising at least one processor and a memory coupled to the at least one processor, said at least one processor configured to
cooperate with said POS terminal to receive the credentials from the shopper communicated from said mobile wireless communications device,
determine whether the mobile wireless communications device is adjacent to said POS terminal based upon the wireless communication of the credentials,
evaluate a history of purchases by the shopper from the merchant by at least: (a) obtaining at least one social media content posting of the shopper relating to the merchant and determining whether the shopper has expressed one of praise or displeasure for the merchant based upon the social media content posting, and (b) determining whether the shopper returns items previously purchased at a higher frequency relative to other shoppers,
determine that the shopper is entitled to virtual card present status from a financial institution associated with the payment instrument based upon the history of purchases, the virtual card present status permitting the shopper to complete the purchase at said terminal at the location of the merchant without physically presenting the payment instrument, and the shopper having to physically present the payment instrument at said POS terminal to complete the transaction without the virtual card present status,
send a payment authorization request message for the purchase to the financial institution that comprises an indication that the shopper is entitled to virtual card present status, and
cooperate with said POS terminal to permit the shopper to complete the transaction without physically presenting the payment instrument based upon receipt of a payment authorization message from the financial institution for the purchase and said mobile wireless communications device being adjacent the POS terminal.
9. The system of claim 8 , wherein the credentials comprise a loyalty program account identification.
10. The system of claim 8 , wherein evaluating the history of purchases comprises determining how long the shopper has participated in a loyalty program with the merchant.
11. The system of claim 8 , wherein evaluating the history of purchases comprises determining monetary transaction amounts for prior purchases.
12. The system of claim 8 , wherein evaluating the history of purchases comprises determining the times of day prior purchases were made.
13. The system of claim 8 , wherein evaluating the history of purchases comprises determining whether a home address is available for the shopper.
14. The system of claim 8 , wherein evaluating the history of purchases comprises evaluating a history of purchases by the shopper from a plurality of merchants.
15. A non-transitory computer readable medium comprising computer readable program code embodied in the medium that when executed by a processor causes the processor to perform operations comprising:
cooperating with a point-of-sale (POS) terminal to receive credentials from a shopper having a payment instrument associated therewith, the credentials being associated with a purchase from a merchant and being wirelessly communicated, via a short-range wireless communications protocol, from a mobile wireless communications device associated with the shopper via the POS terminal;
determining whether the mobile wireless communications device is adjacent to the POS terminal based upon the wireless communication of the credentials;
evaluating a history of purchases by the shopper from the merchant by at least: (a) obtaining at least one social media content posting of the shopper relating to the merchant and determining whether the shopper has expressed one of praise or displeasure for the merchant based upon the social media content posting, and (b) determining whether the shopper returns items previously purchased at a higher frequency relative to other shoppers;
determining that the shopper is entitled to virtual card present status from a financial institution associated with the payment instrument based upon the history of purchases, the virtual card present status permitting the shopper to complete the purchase at the POS terminal at a location of the merchant without physically presenting the payment instrument, and the shopper having to physically present the payment instrument at the POS terminal to complete the transaction without the virtual card present status;
sending a payment authorization request message for the purchase to the financial institution that comprises an indication that the shopper is entitled to virtual card present status; and
cooperating with the POS terminal to permit the shopper to complete the transaction without physically presenting the payment instrument based upon receipt of a payment authorization message from the financial institution for the purchase and the mobile wireless communications device being adjacent the POS terminal.
16. The non-transitory computer readable medium of claim 15 , wherein the credentials comprise a loyalty program account identification.
17. The non-transitory computer readable medium of claim 15 , wherein evaluating the history of purchases comprises determining how long the shopper has participated in a loyalty program with the merchant.
18. The non-transitory computer readable medium of claim 15 , wherein evaluating the history of purchases comprises determining monetary transaction amounts for prior purchases.
19. The non-transitory computer readable medium of claim 15 , wherein evaluating the history of purchases comprises determining the times of day prior purchases were made.
20. The non-transitory computer readable medium of claim 15 , wherein evaluating the history of purchases comprises determining whether a home address is available for the shopper.
21. The non-transitory computer readable medium of claim 15 , wherein evaluating the history of purchases comprises evaluating a history of purchases by the shopper from a plurality of merchants.