IP Library Granted Patent US 9,479,414
Granted Patent B1
US 9,479,414 · App. 14/292,135 · Granted Oct 25, 2016

System and method for analyzing computing performance

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Quick Facts
Patent No.
US 9,479,414
App. No.
14/292,135
Granted
Oct 25, 2016
Kind
B1
Abstract

In one embodiment, a method includes selecting an overall set of end-user transactions. The method further includes selecting an outcome. In addition, the method includes identifying an outcome-filtered subset of the overall set, the outcome-filtered subset comprising end-user transactions of the overall set associated with the selected outcome. The method also includes, for each transaction property of a plurality of transaction properties, measuring a difference between the transaction property's prevalence in the outcome-filtered subset and the transaction property's prevalence in the overall set. The measuring yields a property-prevalence differential for each transaction property. Moreover, the method includes, based, at least in part, on the property-prevalence differentials, determining one or more of the plurality of transaction properties to be correlation factors for the selected outcome.

Claims (48)

1. A method comprising, by a computer system comprising physical computer hardware:

selecting an overall set of end-user transactions;

wherein each end-user transaction of the overall set is associated with at least one outcome of a plurality of outcomes;

selecting an outcome from the plurality of outcomes;

identifying an outcome-filtered subset of the overall set, the outcome-filtered subset comprising end-user transactions of the overall set associated with the selected outcome;

for each transaction property of a plurality of transaction properties, measuring a difference between the transaction property's prevalence in the outcome-filtered subset and the transaction property's prevalence in the overall set, the measuring yielding a property-prevalence differential for each transaction property;

based, at least in part, on the property-prevalence differentials, determining one or more of the plurality of transaction properties to be correlation factors for the selected outcome;

generating a report comprising information related to the correlation factors; and

publishing the report.

2. The method of claim 1 , wherein the selecting of the overall set is performed responsive to input received from a user.

3. The method of claim 1 , wherein the selecting of the outcome is performed responsive to input received from a user.

4. The method of claim 1 , further comprising:

prior to the measuring, aggregating transaction properties of at least one of the overall set and the outcome-filtered subset; and

wherein the plurality of transaction properties comprise the aggregated transaction properties.

5. The method of claim 1 , wherein the plurality of transaction properties comprise one or more transaction properties extracted from backend-performance data and one or more transaction properties extracted from end-user experience data.

6. The method of claim 1 , wherein the plurality of transaction properties are selected from the group consisting of: an executed method, an executed database statement, a screen resolution, a node of an end-to-end transaction path, and a geographic location.

7. An information handling system comprising:

a computer processor, wherein the computer processor is operable to implement a method, the method comprising:

selecting an overall set of end-user transactions;

wherein each end-user transaction of the overall set is associated with at least one outcome of a plurality of outcomes;

selecting an outcome from the plurality of outcomes;

identifying an outcome-filtered subset of the overall set, the outcome-filtered subset comprising end-user transactions of the overall set associated with the selected outcome;

for each transaction property of a plurality of transaction properties, measuring a difference between the transaction property's prevalence in the outcome-filtered subset and the transaction property's prevalence in the overall set, the measuring yielding a property-prevalence differential for each transaction property;

based, at least in part, on the property-prevalence differentials, determining one or more of the plurality of transaction properties to be correlation factors for the selected outcome;

generating a report comprising information related to the correlation factors; and

publishing the report.

8. The information handling system of claim 7 , wherein the selecting of the overall set is performed responsive to input received from a user.

9. The information handling system of claim 7 , wherein the selecting of the outcome is performed responsive to input received from a user.

10. The information handling system of claim 7 , the method further comprising:

prior to the measuring, aggregating transaction properties of at least one of the overall set and the outcome-filtered subset; and

wherein the plurality of transaction properties comprise the aggregated transaction properties.

11. The information handling system of claim 7 , wherein the plurality of transaction properties comprise one or more transaction properties extracted from backend-performance data and one or more transaction properties extracted from end-user experience data.

12. The information handling system of claim 7 , wherein the plurality of transaction properties are selected from the group consisting of: an executed method, an executed database statement, a screen resolution, a node of an end-to-end transaction path, and a geographic location.

13. A computer-program product comprising a non-transitory computer-usable medium having computer-readable program code embodied therein, the computer-readable program code adapted to be executed to implement a method comprising:

selecting an overall set of end-user transactions;

wherein each end-user transaction of the overall set is associated with at least one outcome of a plurality of outcomes;

selecting an outcome from the plurality of outcomes;

identifying an outcome-filtered subset of the overall set, the outcome-filtered subset comprising end-user transactions of the overall set associated with the selected outcome;

for each transaction property of a plurality of transaction properties, measuring a difference between the transaction property's prevalence in the outcome-filtered subset and the transaction property's prevalence in the overall set, the measuring yielding a property-prevalence differential for each transaction property;

based, at least in part, on the property-prevalence differentials, determining one or more of the plurality of transaction properties to be correlation factors for the selected outcome;

generating a report comprising information related to the correlation factors; and

publishing the report.

14. The computer-program product of claim 13 , wherein the selecting of the overall set is performed responsive to input received from a user.

15. The computer-program product of claim 13 , the method further comprising:

prior to the measuring, aggregating transaction properties of at least one of the overall set and the outcome-filtered subset; and

wherein the plurality of transaction properties comprise the aggregated transaction properties.

16. The computer-program product of claim 13 , wherein the plurality of transaction properties comprise one or more transaction properties extracted from backend-performance data and one or more transaction properties extracted from end-user experience data.

17. The computer-program product of claim 13 , wherein the plurality of transaction properties are selected from the group consisting of: an executed method, an executed database statement, a screen resolution, a node of an end-to-end transaction path, and a geographic location.

Assignments (26)
RELEASE OF SECURITY INTEREST Recorded Nov 19, 2025
From: MORGAN STANLEY SENIOR FUNDING, INC.
To: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.
Reel/Frame 073606/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 18, 2025
From: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.
Reel/Frame 073613/0326 →
SECURITY INTEREST Recorded Jun 8, 2025
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; ERWIN, INC.
To: ALTER DOMUS (US) LLC
Reel/Frame 071527/0649 →
SECURITY INTEREST Recorded Jun 8, 2025
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; ERWIN, INC.
To: ALTER DOMUS (US) LLC
Reel/Frame 071527/0001 →
RELEASE OF FIRST LIEN SECURITY INTEREST IN PATENTS Recorded Feb 2, 2022
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC.
Reel/Frame 059105/0479 →
FIRST LIEN INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Feb 2, 2022
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.; ONE IDENTITY LLC; ONELOGIN, INC.; ONE IDENTITY SOFTWARE INTERNATIONAL DESIGNATED ACTIVITY COMPANY
To: GOLDMAN SACHS BANK USA
Reel/Frame 058945/0778 →
SECOND LIEN INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Feb 2, 2022
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.; ONE IDENTITY LLC; ONELOGIN, INC.; ONE IDENTITY SOFTWARE INTERNATIONAL DESIGNATED ACTIVITY COMPANY
To: MORGAN STANLEY SENIOR FUNDING, INC.
Reel/Frame 058952/0279 →
RELEASE OF SECOND LIEN SECURITY INTEREST IN PATENTS Recorded Feb 2, 2022
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC.
Reel/Frame 059096/0683 →
FIRST LIEN PATENT SECURITY AGREEMENT Recorded Jun 7, 2018
From: QUEST SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 046327/0347 →
SECOND LIEN PATENT SECURITY AGREEMENT Recorded Jun 7, 2018
From: QUEST SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 046327/0486 →
RELEASE OF FIRST LIEN SECURITY INTEREST IN PATENTS RECORDED AT R/F 040581/0850 Recorded May 22, 2018
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC. (F/K/A DELL SOFTWARE INC.); AVENTAIL LLC
Reel/Frame 046211/0735 →
CHANGE OF NAME Recorded Dec 6, 2017
From: DELL SOFTWARE INC.
To: QUEST SOFTWARE INC.
Reel/Frame 044800/0848 →
CORRECTIVE ASSIGNMENT TO CORRECT THE ASSIGNEE PREVIOUSLY RECORDED AT REEL: 040587 FRAME: 0624. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Nov 28, 2017
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: QUEST SOFTWARE INC. (F/K/A DELL SOFTWARE INC.); AVENTAIL LLC
Reel/Frame 044811/0598 →
SECOND LIEN PATENT SECURITY AGREEMENT Recorded Nov 10, 2016
From: DELL SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040587/0624 →
FIRST LIEN PATENT SECURITY AGREEMENT Recorded Nov 9, 2016
From: DELL SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040581/0850 →
RELEASE OF SECURITY INTEREST Recorded Oct 31, 2016
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: AVENTAIL LLC; DELL PRODUCTS, L.P.; DELL SOFTWARE INC.
Reel/Frame 040521/0467 →
RELEASE OF SECURITY INTEREST IN CERTAIN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040039/0642) Recorded Oct 31, 2016
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.
Reel/Frame 040521/0016 →
SECURITY AGREEMENT Recorded Sep 14, 2016
From: AVENTAIL LLC; DELL PRODUCTS, L.P.; DELL SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040030/0187 →
RELEASE OF REEL 033625 FRAME 0748 (NOTE) Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: DELL SOFTWARE INC.; DELL PRODUCTS L.P.; COMPELLENT TECHNOLOGIES, INC.; SECUREWORKS, INC.
Reel/Frame 040027/0050 →
RELEASE OF REEL 033625 FRAME 0688 (TL) Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: DELL SOFTWARE INC.; DELL PRODUCTS L.P.; COMPELLENT TECHNOLOGIES, INC.; SECUREWORKS, INC.
Reel/Frame 040027/0757 →
SECURITY AGREEMENT Recorded Sep 14, 2016
From: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040039/0642 →
RELEASE OF REEL 033625 FRAME 0711 (ABL) Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: DELL SOFTWARE INC.; DELL PRODUCTS L.P.; COMPELLENT TECHNOLOGIES, INC.; SECUREWORKS, INC.
Reel/Frame 040016/0903 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (NOTES) Recorded Aug 27, 2014
From: COMPELLENT TECHNOLOGIES, INC.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; SECUREWORKS, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 033625/0748 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (ABL) Recorded Aug 27, 2014
From: COMPELLENT TECHNOLOGIES, INC.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; SECUREWORKS, INC.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 033625/0711 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (TERM LOAN) Recorded Aug 27, 2014
From: COMPELLENT TECHNOLOGIES, INC.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; SECUREWORKS, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 033625/0688 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 4, 2014
From: RUSTAD, JOSEPH
To: DELL SOFTWARE INC.
Reel/Frame 033029/0760 →