IP Library Granted Patent US 9,344,389
Granted Patent B2
US 9,344,389 · App. 14/292,869 · Granted May 17, 2016

Split transcript view for business object integration into messaging

Inventors: John R. Hind (Raleigh, NC); Naveenkumar V. Muguda (Raleigh, NC)
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
H04L51/046H04L12/581H04L51/04
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Quick Facts
Patent No.
US 9,344,389
App. No.
14/292,869
Granted
May 17, 2016
Kind
B2
Abstract

Embodiments of the present invention address deficiencies of the art in respect to messaging and provide a method, system and computer program product for business object integration with messaging. In an embodiment of the invention, a method for messaging integration of a business object can be provided. The method can include embedding a business object in message text in a chat session provided by a messenger, and applying an action to the business object from within the messaging session of the instant messenger. The method further can include generating a message transcript for the messaging session with a split view of the message text and the business object and applied action.

Claims (54)

1. A computer-implemented method for messaging integration of a business object, comprising:

displaying, by a messenger, message text within a messaging session;

embedding, within the messaging session, the business object in the message text;

performing, from within the messenger, an action to the business object; and

generating a message transcript for the messaging session, wherein

the message transcript is a split view including the message text and the business object.

2. The method of claim 1 , further comprising:

identifying a verb in the message text in association with a pronoun referencing the business object; and

providing a context menu for the business object in the messaging session with entries in the context menu limited according to the identified verb.

3. The method of claim 1 , further comprising:

forwarding a copy of the message text to a backend business component as a justification to the applied action.

4. The method of claim 1 , wherein

the business object is coupled to a backend component.

5. The method of claim 1 , wherein

the messenger is one of an instant messenger, an-email messenger, a discussion forum environment, or a shared document library environment.

6. The method of claim 1 , further comprising:

providing a context menu for the business object.

7. A computer hardware system for messaging integration of a business object, comprising:

at least one processor, wherein the at least one processor is configured to initiate and/or perform:

displaying, by a messenger, message text within a messaging session;

embedding, within the messaging session, the business object in the message text;

performing, from within the messenger, an action to the business object; and

generating a message transcript for the messaging session, wherein

the message transcript is a split view including the message text and the business object.

8. The system of claim 7 , wherein the at least one processor is further configured to initiate and/or perform:

identifying a verb in the message text in association with a pronoun referencing the business object; and

providing a context menu for the business object in the messaging session with entries in the context menu limited according to the identified verb.

9. The system of claim 7 , wherein the at least one processor is further configured to initiate and/or perform:

forwarding a copy of the message text to a backend business component as a justification to the applied action.

10. The system of claim 7 , wherein

the business object is coupled to a backend component.

11. The system of claim 7 , wherein

the messenger is one of an instant messenger, an-email messenger, a discussion forum environment, or a shared document library environment.

12. The system of claim 7 , wherein the at least one processor is further configured to initiate and/or perform:

providing a context menu for the business object.

13. A computer program product, comprising:

a computer readable storage medium having stored therein computer readable program code for messaging integration of a business object, the computer readable program code, which when executed by a computer hardware system, causes the computer hardware system to perform:

displaying, by a messenger, message text within a messaging session;

embedding, within the messaging session, the business object in the message text;

performing, from within the messenger, an action to the business object; and

generating a message transcript for the messaging session, wherein

the message transcript is a split view including the message text and the business object, and

the computer readable storage medium is not a transitory, propagating signal per se.

14. The computer program product of claim 13 , wherein the computer readable program code further causes the computer hardware system to perform:

identifying a verb in the message text in association with a pronoun referencing the business object; and

providing a context menu for the business object in the messaging session with entries in the context menu limited according to the identified verb.

15. The computer program product of claim 13 , wherein the computer readable program code further causes the computer hardware system to perform:

forwarding a copy of the message text to a backend business component as a justification to the applied action.

16. The computer program product of claim 13 , wherein

the business object is coupled to a backend component.

17. The computer program product of claim 13 , wherein

the messenger is one of an instant messenger, an-email messenger, a discussion forum environment, or a shared document library environment.

18. The computer program product of claim 13 , wherein the computer readable program code further causes the computer hardware system to perform:

providing a context menu for the business object.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 25, 2019
From: INTERNATIONAL BUSINESS MACHINES CORPORATION
To: SINOEAST CONCEPT LIMITED
Reel/Frame 050487/0559 →
CORRECTIVE ASSIGNMENT TO CORRECT THE CONVEYING PARTY DATA PREVIOUSLY RECORDED AT REEL: 033072 FRAME: 0175. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Mar 27, 2019
From: HIND, JOHN R.; MUGUDA, NAVEENKUMAR V.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 048721/0023 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 31, 2014
From: MUGUDA, NAVEENKUMAR V.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 033072/0175 →
Continuity (2)
Continuation 11948323 · Nov 30, 2007
Related Publication 20140317534A1 · Oct 23, 2014