Granted Patent B2

US 10,652,193 · App. 14/308,566 · Granted May 12, 2020

Abstract

Claims (98)

1. A server computing device comprising:

a processor; and

a non-transitory computer-readable medium having stored thereon instructions that, when executed by the processor, cause the processor to:

receive a first communication including a request over a wide area network from a client device, the first communication associated with a user and indicating that a network-attached storage (NAS) device should perform a NAS operation, wherein the NAS device and the client device are separated over the wide area network from the server computing device;

determine whether the user has permission to perform the NAS operation;

in response to determining that the user does not have permission, send a message to an administrator to determine whether the NAS operation should be permitted prior to responding to the request from the client device; and

in response to determining that the user has permission to request the NAS operation or in response to receiving permission responsive to the message sent to the administrator:

transmit, from the server computing device to the NAS device, a command message over the wide area network to cause the NAS device to perform the NAS operation and report a status of the NAS to the server computing device;

receive data indicative of a result of the NAS operation and the status of the NAS;

identify a first electronic-mail (email) address associated with the NAS device;

identify a feature of the NAS device that may be of interest to the user based on usage statistics of the user, the feature comprising at least one of a checkpoint feature and a periodic backup feature;

generate a first email message based on the result of the NAS operation, the first email message comprising:

a sender email address comprising the first email address;

a recipient email address;

the status of the NAS; and

an option to perform the identified feature of the NAS device; and

transmit the first email message to the recipient email address.

2. The server computing device of claim 1 , wherein the instructions further cause the processor to:

prior to receiving the first communication:

receive a request from the user to register the NAS device;

associate the first email address with the NAS device; and

transmit a notification email message to the user, the notification email message comprising a list of NAS operations that the NAS device may perform based on email messages to the first email address.

3. The server computing device of claim 1 , wherein:

the NAS operation comprises an operation to query the status of the NAS device.

4. The server computing device of claim 1 , wherein:

the NAS operation comprises an operation to query usage statistics of the NAS device;

the result comprises the usage statistics of the NAS device; and

the first email message further comprises data indicative of the result.

5. The server computing device of claim 1 , wherein:

the NAS operation comprises a diagnostic test of the NAS device;

the result comprises diagnostic results of the diagnostic test; and

the first email message further comprises data indicative of the diagnostic results.

6. A method of managing a storage device, the method comprising:

receiving over a wide area network, by a server computing device, a first communication including a request from a client device, the first communication associated with a user and indicating that a network-attached storage (NAS) device should perform a NAS operation, wherein the NAS device and the client device are separated over the wide area network from the server computing device;

determining whether the user has permission to perform the NAS operation;

in response to determining that the user does not have permission, sending a message to an administrator to determine whether the NAS operation should be permitted prior to responding to the request from the client device; and

in response to determining that the user has permission to request the NAS operation or in response to receiving permission responsive to the message sent to the administrator:

transmitting a command message from the server computing device to the NAS device to cause the NAS device to perform the NAS operation and report a status of the NAS to the server computing device;

receiving data indicative of a result of the NAS operation and the status of the NAS;

identifying a first electronic-mail (email) address associated with the NAS device;

identifying a feature of the NAS device that may be of interest to the user based on usage statistics of the user, the feature comprising at least one of a checkpoint feature and a periodic backup feature;

generating a first email message based on the result of the NAS operation, the first email message comprising:

a sender email address comprising the first email address;

a recipient email address;

the status of the NAS; and

an option to perform the identified feature of the NAS device; and

transmitting the first email message to the recipient email address.

7. The method of claim 6 , further comprising:

prior to receiving the first communication:

receiving a request from the user to register the NAS device;

associating the first email address with the NAS device; and

transmitting a notification email message to the user, the notification email message comprising a list of NAS operations that the NAS device may perform based on email messages to the first email address.

8. The method of claim 6 , wherein:

the NAS operation comprises an operation to query the status of the NAS device.

9. The method of claim 6 , wherein:

the NAS operation comprises an operation to query usage statistics of the NAS device;

the result comprises the usage statistics of the NAS device; and

the first email message further comprises data indicative of the result.

10. The method of claim 6 , wherein:

the NAS operation comprises a diagnostic test of the NAS device;

the result comprises diagnostic results of the diagnostic test; and

the first email message further comprises data indicative of the diagnostic results.

11. A server computing device comprising:

processing means; and

non-transitory storage means having stored thereon instructions that, when executed by the processing means, cause the processing means to:

receive, over a wide area network, a first electronic-mail (email) message including a request from a client device associated with a user, wherein the first email message comprises a recipient email address;

determine that the recipient email address is associated with a network-attached storage (NAS) device, wherein the NAS device and the client device are separated over the wide area network from the server computing device;

determine a NAS operation for the NAS device based on the first email message;

determine whether the user has permission to perform the NAS operation;

in response to determining that the user does not have permission, send a message to an administrator, prior to responding to the request from the client device, to determine whether the NAS operation should be permitted;

in response to determining that the user has permission to request the NAS operation or in response to receiving permission responsive to the message sent to the administrator:

transmit a command message from the server computing device to the NAS device over the wide area network to cause the NAS device to perform the NAS operation; and

in response to receiving a command from the administrator to disable management through email, disable management through email on the NAS device.

12. The server computing device of claim 11 , wherein:

the NAS operation comprises an operation to store a file on the NAS device; and

the first email message further comprises the file.

13. The server computing device of claim 12 , wherein the first email message further comprises a storage location for the file.

14. The server computing device of claim 11 , wherein the NAS operation comprises an operation to backup data stored on the NAS device to a different storage device or to a data storage service.

15. A method of managing a storage device, the method comprising:

receiving over a wide area network, by a server computing device, a first electronic-mail (email) message including a request from a client device, wherein the first email message comprises a recipient email address and is associated with a user;

determining that the recipient email address is associated with a network-attached storage (NAS) device, wherein the NAS device and the client device are separate from the server computing device;

determining a NAS operation for the NAS device based on the first email message;

determining whether the user has permission to perform the NAS operation;

in response to determining that the user does not have permission, sending a message to an administrator to determine whether the NAS operation should be permitted prior to responding to the request from the client device;

in response to determining that the user has permission to request the NAS operation or in response to receiving permission responsive to the message sent to the administrator:

transmitting a command message from the server computing device to the NAS device over the wide area network to cause the NAS device to perform the NAS operation; and

in response to receiving a command from the administrator to disable management through email, disabling management through email on the NAS device.

16. The method of claim 15 , wherein:

the NAS operation comprises an operation to store a file on the NAS device; and

the first email message further comprises the file.

17. The method of claim 16 , wherein the first email message further comprises a storage location for the file.

18. The method of claim 15 , wherein the NAS operation comprises an operation to backup data stored on the NAS device to a different storage device or to a data storage service.

19. The server computing device of claim 1 , wherein the processor is configured to identify the first email address associated with the NAS device by:

determining that an identifier of the NAS device is associated with the first email address.

20. The method of claim 6 , wherein identifying the first email address associated with the NAS device comprises:

determining that an identifier of the NAS device is associated with the first email address.

21. The server computing device of claim 11 , wherein the instructions cause the processing means to determine that the recipient email address is associated with the NAS device by:

determining that the recipient email address is associated with an identifier of the NAS device.

Assignments (7)