BUSINESS CONTINUITY PLANNING IN A HIERARCHICAL RESALE SYSTEM
Systems and methods for business continuity planning in a hierarchical resale system. In an embodiment, a computerized method may include: receiving a reservation request to reserve a telecommunication product; reserving the telecommunication product in response to the request; receiving an activation request to activate the reserved telecommunication product; and activating the reserved telecommunication product in response to the activation request.
1 . A computerized method comprising:
receiving a reservation request to reserve a telecommunication product;
reserving the telecommunication product in response to the request;
receiving an activation request to activate the reserved telecommunication product; and
activating the reserved telecommunication product in response to the activation request.
2 . The method of claim 1 , wherein the telecommunication product comprises a Voice over Internet Protocol (VoIP) telephone service.
3 . The method of claim 2 , further comprising providing a VoIP utility to facilitate utilization of the VoIP telephone service.
4 . The method of claim 3 , wherein the VoIP utility comprises a software application configured to operate on a mobile telecommunication device.
5 . The method of claim 1 , further comprising billing for the reserved telecommunication product at a first billing rate, and billing for the activated telecommunication product at a second billing rate.
6 . The method of claim 1 , further comprising providing a connection between a first user of the telecommunication product and a second user of the telecommunication product, wherein the first user and the second user are internal to an organization.
7 . The method of claim 1 , further comprising interfacing an external telephone service provider network to provide external connectivity to a user of the telecommunication product.
8 . A tangible computer-readable storage medium having program instructions stored thereon that, upon execution by a computer system, cause the computer system to:
receive a reservation request to reserve a telecommunication product;
reserve the telecommunication product in response to the request;
receive an activation request to activate the reserved telecommunication product; and
activate the reserved telecommunication product in response to the activation request.
9 . The computer program product of claim 8 , wherein the telecommunication product comprises a Voice over Internet Protocol (VoIP) telephone service.
10 . The computer program product of claim 9 , wherein the program instructions, upon execution by the computer system, further cause the computer system to provide a VoIP utility to facilitate utilization of the VoIP telephone service.
11 . The computer program product of claim 10 , wherein the VoIP utility comprises a software application configured to operate on a mobile telecommunication device.
12 . The computer program product of claim 8 , wherein the program instructions, upon execution by the computer system, further cause the computer system to bill for the reserved telecommunication product at a first billing rate, and to bill for the activated telecommunication product at a second billing rate.
13 . The computer program product of claim 8 , wherein the program instructions, upon execution by the computer system, further cause the computer system to provide a connection between a first user of the telecommunication product and a second user of the telecommunication product, wherein the first user and the second user are internal to an organization.
14 . The computer program product of claim 8 , wherein the program instructions, upon execution by the computer system, further cause the computer system to interface an external telephone service provider network to provide external connectivity to a user of the telecommunication product.
15 . A system, comprising:
a server coupled to a remote user interface device, the server configured to host computer readable instructions for implementing a business continuity planning method, the server configured to:
receive a reservation request to reserve a telecommunication product;
reserve the telecommunication product in response to the request;
receive an activation request to activate the reserved telecommunication product; and
activate the reserved telecommunication product in response to the activation request.
16 . The system of claim 15 , wherein the telecommunication product comprises a Voice over Internet Protocol (VoIP) telephone service.
17 . The system of claim 16 , wherein the server is further configured to provide a VoIP utility to facilitate utilization of the VoIP telephone service.
18 . The system of claim 17 , wherein the VoIP utility comprises a software application configured to operate on a mobile telecommunication device.
19 . The system of claim 15 , wherein the server is further configured to bill for the reserved telecommunication product at a first billing rate, and bill for the activated telecommunication product at a second billing rate.
20 . The system of claim 15 , wherein the server is further configured to provide a connection between a first user of the telecommunication product and a second user of the telecommunication product, wherein the first user and the second user are internal to an organization.
21 . The system of claim 15 , wherein the server is further configured to interface an external telephone service provider network to provide external connectivity to a user of the telecommunication product.
22 . A system, comprising:
a server configured to host computer readable instructions for implementing a business continuity planning method; and
a user interface device in communication with the server configured to:
transmit a reservation request to the server for reserving a telecommunication product, wherein the telecommunication product is reserved by the server in response to the request;
transmit an activation request to activate the reserved telecommunication product; and
access an activated telecommunication product in response to the reserved telecommunication product being activated.