Alternative payment method for online transactions using interactive voice response
View Patent ↗A method for performing payments in remote transactions between a buyer and a vendor is provided. The method includes receiving buyer information from a vendor's network outlet when the buyer indicates a desire to purchase a selection at a later time through an Interactive Voice Response (IVR) center; providing a token to the buyer; receiving information about the token from the buyer through the IVR center; verifying the information about the token; transferring funds from a buyer account to a vendor account. Also provided is a system for processing payments in remote transactions including an IVR center to: receive a request for token from a buyer to purchase products from a vendor, and to receive information about the product; provide the token to the buyer; access a database, the database including information from vendor's and buyer's accounts; transfer funds from buyer's account to vendor's account upon buyer confirmation.
1. A method for implementing electronic transactions, the method comprising:
receiving, by a computer system of a service provider via an electronic communication network, a purchase selection selected by a buyer at a website of a vendor and an indication that the buyer activates an option on the website to pay for the purchase selection later;
in response to receiving the purchase selection and the indication to pay later, generating, by the computer system of the service provider, a token which includes an unique code that identifies the purchase selection selected by the buyer;
transmitting, by the computer system of the service provider via the electronic communication network, the token which identifies the purchase selection to a communication device of the buyer;
receiving, by the computer system of the service provider via the electronic communication network, a payment request and the token from the communication device of the buyer;
associating the payment request with the purchase selection based on the token; and
processing, by the computer system of the service provider, a payment to the vendor for the purchase selection.
2. The method of claim 1 , further comprising:
verifying the token received with the payment request against the token generated for the purchase selection; and
canceling the payment to the vendor when the token received with the payment request is not verified.
3. The method of claim 1 , further comprising:
verifying an identification of the buyer with an identification of the buyer stored in a memory of the service provider; and
canceling the payment to the vendor when the identification of the buyer is not verified.
4. The method of claim 3 , wherein the identification of the buyer is one of a telephone number and an e-mail address associated with the buyer.
5. The method of claim 1 , wherein the token includes a plain language description of the purchase selection.
6. The method of claim 1 , wherein the payment request and the token are received via an Interactive Voice Response (IVR) center.
7. The method of claim 1 , wherein the token has an expiration time and wherein the payment to the vendor is canceled when the token has expired.
8. The method of claim 1 , wherein the token includes a geographic restriction, and the method further comprising:
canceling the payment to the vendor when the payment request and the token are received via an IVR system from a location outside of the geographic restriction of the token.
9. A system for processing payment transactions between a buyer and a vendor, the system comprising:
a server comprising a processor operable to:
receive, via an electronic communication network, a purchase selection selected by the buyer at a website of a vendor and an indication that the buyer activates an option on the website to pay for the purchase selection later;
in response to receiving the purchase selection and the indication to pay later, generate a token which includes an unique code that identifies the purchase selection selected by the buyer;
transmit, via the electronic communication network, the token which identifies the purchase selection to a communication device of the buyer;
receive, via the electronic communication network, a payment request and the token from the communication device of the buyer;
associate the payment request with the purchase selection based on the token; and
process the payment to the vendor for the purchase selection.
10. The system of claim 9 , the processor of the server is further operable to:
verify the token received with the payment request against the token generated for the purchase selection; and
cancel the payment to the vendor when the token received with the payment request is not verified.
11. The system of claim 9 , wherein
a memory coupled to the server stores an identification of the buyer; and
the processor of the server is further operable to:
verify an identification of the buyer with an identification of the buyer stored in a memory of the service provider; and
cancel the payment to the vendor when the identification of the buyer is not verified.
12. The system of claim 11 , wherein the identification of the buyer is one of a telephone number and an e-mail address associated with the buyer.
13. The system of claim 9 , wherein the token includes a plain language description of the purchase selection.
14. The system of claim 9 , wherein the payment request and the token are received via an Interactive Voice Response center (IVR).
15. The system of claim 9 , wherein the token has an expiration time and wherein the payment to the vendor is canceled when the token has expired.
16. The system claim 9 , wherein the token includes a geographic restriction, and the processor of the server is further operable to:
cancel the payment to the vendor when the payment request and the token are received from a location outside of the geographic restriction of the token.
17. A non-transitory machine readable medium having stored thereon machine readable instructions executable to cause a machine to perform operations comprising:
receiving, via an electronic communication network, a purchase selection selected by a buyer at a website of a vendor and an indication that the buyer activates an option on the website to pay for the purchase selection later;
in response to receiving the purchase selection and the indication to pay later, generating a token which includes an unique code that identifies the purchase selection selected by the buyer;
transmitting the token which identifies the purchase selection to a communication device of the buyer via the electronic communication network;
receiving a payment request and the token from the communication device of the buyer via the electronic communication network;
associating the payment request with the purchase selection based on the token; and
processing the payment to the vendor for the purchase selection.
18. The computer program product of claim 17 , wherein the method further comprising:
verifying the token received with the payment request against the token generated for the purchase selection; and
canceling the payment to the vendor when the token received with the payment request is not verified.
19. The computer program product of claim 17 , wherein the token has an expiration time and wherein the payment to the vendor is canceled when the token has expired.
20. The computer program product of claim 17 , wherein the token includes a geographic restriction, and the method further comprising:
canceling the payment to the vendor when the payment request and the token are received from a location outside of the geographic restriction of the token.