System and method for patient engagement
Described herein is a patient engagement hub comprising: memory, the memory comprising: application data; customer data; and user data. The patient engagement hub further comprising a processor configured to: analyze user data for a condition of a user; analyze the customer data and/or the application data for information module content related to the condition; and provide the information module content to the user.
1 . A patient engagement hub comprising:
memory, the memory comprising:
application data;
customer data; and
user data; and
a processor configured to:
analyze user data for a condition of a user;
analyze the customer data and/or the application data for information module content related to the condition; and
provide the information module content to the user.
2 . The patient engagement hub of claim 1 , wherein the user data indicates that the user has experienced the condition.
3 . The patient engagement hub of claim 1 , wherein the user data indicates that the user has interest in the condition.
4 . The patient engagement hub of claim 1 , wherein the information module content is provided to the user via a patient engagement mobile application.
5 . The patient engagement hub of claim 1 , wherein the information module content is provided to the user via a patient engagement point of service application.
6 . The patient engagement hub of claim 1 , wherein the processor is further configured to:
receive demographic data from the user;
store the demographic data with the user data;
retrieve the demographic data; and
automatically complete at least a portion of a form based on the retrieved demographic data.
7 . The patient engagement hub of claim 6 , wherein the processor is further configured to:
analyze the demographic data; and
provide additional information module content to the user based upon the demographic data.
8 . The patient engagement hub of claim 1 , wherein the processor is further configured to:
receive a secure message from the user; and
transmit the secure message from the user to a healthcare provider.
9 . The patient engagement hub of claim 8 , wherein the secure message is transmitted and received in compliance with government privacy regulations.
10 . The patent engagement hub of claim 1 , wherein the information module content is content selected from the group consisting of: a patient education module, a news and events module, a tell a friend module, a survey module, a videos module, a trivia module, a news links module, a games module, a browser module, an email module, and a connect module.
11 . A method for patient engagement, the method comprising:
analyzing user data for a condition of a user, the user data stored at a patient engagement hub;
analyzing customer data and/or application data for educational materials related to the condition, the customer data and the application data stored at the patient engagement hub; and
providing the educational materials to the user.
12 . The method of claim 11 , wherein the user data indicates that the user has experienced the condition.
13 . The method of claim 11 , wherein the user data indicates that the user has interest in the condition.
14 . The method of claim 11 , wherein the educational materials are provided to the user via a patient engagement mobile application.
15 . The method of claim 11 , wherein the educational materials are provided to the user via a patient engagement point of service application.
16 . The method of claim 11 further comprising:
receiving demographic data from the user;
storing the demographic data with the user data;
retrieving the demographic data; and
automatically completing at least a portion of a form based on the retrieved demographic data.
17 . The method of claim 16 further comprising:
analyzing the demographic data; and
providing additional educational materials to the user based upon the demographic data.
18 . The method of claim 11 further comprising:
receiving a secure message from the user; and
transmitting the secure message from the user to a healthcare provider.
19 . The method of claim 18 , wherein the secure message is transmitted and received in compliance with government privacy regulations.
20 . The method of claim 11 , wherein the information module content is content selected from the group consisting of: a patient education module, a news and events module, a tell a friend module, a survey module, a videos module, a trivia module, a news links module, a games module, a browser module, an email module, and a connect module.