Apparatus, systems, and methods for processing alerts relating to an in-vehicle control unit
View Patent ↗A management system using Global Positioning System receivers for tracking remote units from a central office and quickly and conveniently determining if those remote units have varied from a set of predetermined parameters of operation. The system also includes provisions that allows information to be sent from the remote units to the central office and vice versa. The system also has safety features that promote the rapid dispatch of law enforcement personnel when requests for emergency assistance have been made from the remote units.
1. A system comprising:
a processor; and
a memory that stores computer executable instructions that, when executed by the processor, cause the processor to perform operations comprising
receiving emergency data transmitted by an in-vehicle control unit in response to the in-vehicle control unit receiving a signal from an activated remote alert transmitter associated with the in-vehicle control unit, the emergency data comprising vehicle location information that indicates a location of a vehicle and data that indicates that the in-vehicle control unit received the signal, and
contacting an emergency service to request that the emergency service send emergency assistance to the vehicle.
2. The system of claim 1 , wherein the in-vehicle control unit exits a sleep mode in response to the in-vehicle control unit receiving the signal from the remote alert transmitter.
3. The system of claim 1 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
initiating a communication to the vehicle to determine whether the emergency data was transmitted intentionally.
4. The system of claim 3 , wherein determining whether the emergency data was transmitted intentionally comprises assuming that the emergency data was transmitted intentionally if the communication to the vehicle is not answered.
5. The system of claim 3 , wherein determining whether the emergency data was transmitted intentionally comprises querying a user associated with the vehicle for a password.
6. The system of claim 5 , wherein determining whether the emergency data was transmitted intentionally comprises assuming that the emergency data was transmitted intentionally if a correct password is not received.
7. The system of claim 1 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
transmitting the vehicle location information to the emergency service.
8. A system comprising:
a processor; and
a memory that stores computer-readable instructions that, when executed by the processor, cause the processor to perform operations comprising
receiving a signal from an alert transmitter associated with an in-vehicle control unit of a vehicle,
obtaining location information that indicates a location of the vehicle, and
transmitting emergency data to an alert call center in response to receiving the signal, the emergency data comprising the location information and an indication that the signal has been received from the alert transmitter.
9. The system of claim 8 , wherein transmitting the emergency data comprises transmitting the emergency data over a wireless network.
10. The system of claim 8 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
receiving, from the alert call center, a communication that is used to determine if the emergency data was transmitted intentionally.
11. The system of claim 10 , wherein the communication comprises a request for a password.
12. The system of claim 11 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
providing, to the alert call center, the password.
13. The system of claim 8 , wherein obtaining the location information comprises activating a global positioning system receiver at the vehicle and obtaining, from the global positioning system receiver, the location information.
14. The system of claim 8 , wherein the alert call center communicates via a first transmission network and a second transmission network, and wherein the emergency data is transmitted to the alert call center via the first transmission network.
15. The system of claim 14 , wherein the first transmission network comprises a wireless network.
16. An in-vehicle control unit associated with a vehicle, the in-vehicle control unit comprising:
a processor; and
a memory that stores computer-readable instructions that, when executed by the processor, cause the processor to perform operations comprising
receiving an alert signal,
obtaining location information that indicates a location of the vehicle, and
transmitting emergency data to an alert call center in response to receiving the alert signal, the emergency data comprising the location information and an indication that the alert signal has been received.
17. The in-vehicle control unit of claim 16 , wherein transmitting the emergency data comprises transmitting the emergency data over a wireless network.
18. The in-vehicle control unit of claim 17 , wherein the wireless network comprises a cellular telephone in communication with the in-vehicle control unit.
19. The in-vehicle control unit of claim 16 , wherein the instructions, when executed by the processor, cause the processor to perform operations further comprising:
receiving, from the alert call center, a communication that is used to determine if the emergency data was transmitted intentionally.
20. The in-vehicle control unit of claim 16 , wherein obtaining the location information comprises activating a global positioning system receiver at the vehicle and obtaining, from the global positioning system receiver, the location information.