Granted Patent B2

US 9,462,135 · App. 14/450,787 · Granted Oct 4, 2016

Abstract

Claims (44)

1. A method comprising the steps of:

receiving, by a message processing gateway, alarm event data indicating that an alarm system has detected an alarm event;

evaluating, by the message processing gateway, whether the alarm system is registered among a known group of alarm systems serviced by the message processing gateway; and

if the alarm system is deemed registered among the known group of alarm systems serviced by the message processing gateway, then causing, by the message processing gateway, establishment of a two-way voice channel between the alarm system and a central alarm monitoring station over a packet-based network and transmission of the alarm event data to the central alarm monitoring station over the packet-based network,

wherein establishment of the two-way voice channel between the alarm system and the central alarm monitoring station over the packet-based network comprises:

opening a voice channel between a telecommunications switch and the central alarm monitoring station;

determining whether the voice channel between the telecommunications switch and the central alarm monitoring station remains open after transmission of the alarm event data to the central alarm monitoring station by monitoring for a disconnection after the central monitoring station acknowledges receipt of the alarm event data; and

in response to determining that the voice channel between the telecommunications switch and the central alarm monitoring station remains open, bridging the voice channel between the telecommunications switch and the central alarm monitoring station to the alarm system.

2. The method of claim 1 , wherein the telecommunications switch is prompted to establish the two-way voice channel.

3. The method of claim 2 , wherein the telecommunications switch is prompted to transmit the alarm event data to the central alarm monitoring station over the packet-based network.

4. The method of claim 3 , wherein the message processing gateway is integrated with the telecommunications switch.

5. The method of claim 3 , wherein the message processing gateway is integrated with the telecommunications switch as a single computing device.

6. The method of claim 2 , wherein the telecommunications switch is prompted by a message sent over the packet-based network.

7. The method of claim 1 , wherein the packet-based network comprises the Internet.

8. The method of claim 1 , wherein the packet-based network comprises a private network.

9. A message processing gateway comprising:

a memory;

a processor configured to execute instructions stored in the memory; and

a program that is stored in the memory and that comprises executable instructions for performing the steps of:

receiving, from a telecommunications switch, data about an alarm event detected at an alarm system;

determining whether the alarm system is associated with a customer account in good standing with respect to account balance for services rendered or payment schedule; and

if the alarm system is determined to be associated with the customer account in good standing with respect to account balance for services rendered or payment schedule, then prompting the telecommunications switch to:

open a Public Switched Telephone Network (PSTN) voice channel between the telecommunications switch and a central alarm monitoring station and communicate the alarm event data to the central alarm monitoring station;

determine whether the PSTN voice channel between the telecommunications switch and the central alarm monitoring station remains open after communication of the alarm event data to the central alarm monitoring station by monitoring for a disconnection after the central alarm monitoring station acknowledges receipt of the alarm event data from the telecommunications switch; and

bridge the PSTN voice channel between the telecommunications switch and the central alarm monitoring station to the alarm system, to create a voice channel between the alarm system and the central alarm monitoring station, in response to a determination that the PSTN voice channel between the telecommunications switch and the central alarm monitoring station remains open.

10. The message processing gateway of claim 9 , wherein the message processing gateway is connected to the telecommunications switch by a direct wired connection.

11. The message processing gateway of claim 9 , wherein the message processing gateway is integrated with the telecommunications switch.

12. The message processing gateway of claim 9 , wherein the message processing gateway is integrated with the telecommunications switch as a single computing device.

13. A message processing gateway comprising:

a memory;

a processor configured to execute instructions stored in the memory; and

executable instructions stored in the memory that, when executed by the processor, cause the message processing gateway to perform a process that comprises the steps of:

communicating with a plurality of alarm systems;

receiving alarm event data from an alarm system in the plurality of alarm systems;

determining whether the alarm system is associated with a customer account in good standing with respect to account balance for services rendered or payment schedule; and

if the alarm system is associated with the customer account in good standing with respect to account balance for services rendered or payment schedule, then establishing a two-way voice channel between the alarm system and a central alarm monitoring station by:

opening a voice channel between a telecommunications switch and the central alarm monitoring station and communicating the alarm event data to the central alarm monitoring station;

determining whether the voice channel between the telecommunications switch and the central alarm monitoring station remains open after communication of the alarm event data to the central alarm monitoring station by monitoring for a disconnection after the central alarm monitoring station acknowledges receipt of the alarm event data from the telecommunications switch; and

bridging the voice channel between the telecommunications switch and the central alarm monitoring station to the alarm system, to create a voice channel between the alarm system and the central alarm monitoring station, in response to a determination that the voice channel between the telecommunications switch and the central alarm monitoring station remains open,

wherein the two-way voice channel comprises the Internet.

14. The message processing gateway of claim 13 , wherein the step of determining whether the alarm system is associated with the customer account further comprises evaluating whether the alarm system is registered among a known group of alarm systems serviced by the message processing gateway.

15. The message processing gateway of claim 13 , wherein the telecommunications switch is integrated with the message processing gateway.

16. The message processing gateway of claim 13 , wherein the telecommunications switch is integrated with the message processing gateway as a single computing device.

17. The message processing gateway of claim 13 , wherein the telecommunications switch and the message processing gateway communicate over a packet-based network.

Assignments (11)