Unloading checks from an automated banking machine
View Patent ↗A banking system controlled by data bearing records utilizes metrics in acquiring and processing event data related to financial transaction activity at a plurality of automated banking machines. The system uses machine sensors to detect event data during a transaction. For each machine, the system can obtain, analyze, and store event data. The event data can include transaction data related to transaction type, time analysis data related to transaction duration, and operational data related to machine components used during the transaction. Statistical machine averages can be determined and compared by the system in real time. The system can produce statistics related to component performance, such as check reader performance in reading check data from generated check images. The system can also be used to detect and then alleviate potential problems, such as by causing a machine to perform an early sending of check images.
1. Apparatus comprising:
a data collection system that comprises a processor and a data store;
wherein the system is operable to receive data that indicates a financial check which comprises check data, was received by an automated banking machine;
wherein the system is located remotely from the machine;
wherein the system is operable to receive check images from the machine based at least in part on a predetermined schedule of unloading times;
wherein the schedule includes a next scheduled unloading time; and
wherein the system is operable to:
(i) begin tracking, based at least in part on the data received which indicates that the financial check was received by the machine, a length of time that the machine is in sole possession of the check data,
(ii) determine, based at least in part on the data received which indicates that the financial check was received by the machine, a quantity of check images at the machine which have not yet been unloaded to the data collection system,
(iii) determine the next scheduled unloading time, and
(iv) cause the machine to unload the quantity of check images determined in (ii) to the data collection system earlier than the next scheduled unloading time, based at least in part on: the length of time in (i), the quantity of check images determined in (ii), and the next scheduled unloading time determined in (iii).
2. The apparatus set forth in claim 1 , wherein the machine includes at least one user data reader, wherein the at least one user data reader is operable to read user data usable to identify a financial account with which the machine is operable, responsive at least in part to computer-determined association between the user data and the financial account, to carry out a financial transaction.
3. The apparatus set forth in claim 1 , wherein the machine includes a check acceptor, wherein the check acceptor is operable to receive financial checks from authorized users of the machine.
4. The apparatus set forth in claim 3 , the machine includes a check imager,
wherein check imager is operable to generate an image of a paper check received by the check acceptor, amd
wherein the check image includes the check data.
5. A non-transitory, tangible computer readable medium of instructions having instructions encoded thereon for execution by a processor and when executed operable to:
receive data which indicates that an automated banking machine received a financial check, wherein the financial check includes check data,
wherein the machine is associated with a predetermined schedule of times at which check data is to be unloaded from the machine,
wherein the schedule includes a next scheduled check data unloading time,
wherein the processor is located remotely from the machine,
track a length of time that the machine is in sole possession of the financial check data determine the next scheduled check data unloading time;
determine, based at least in part on the length of time that the machine is in sole possession of the financial check data and the next scheduled check data unloading time, whether to unload the check data from the machine earlier than the next scheduled check data unloading time.
6. The computer readable medium according to claim 5 the instructions are further operable to:
determine a current number of checks stored at the machine whose check data has not yet been unloaded from the machine;
wherein in determining whether to unload check data before the next scheduled unloading time is based at least in part on the length of time that the machine is in sole possession of the financial check data, the next scheduled check data unloading time, and the current number of checks.
7. The computer readable medium according to claim 5 , wherein the check acceptor includes a paper check acceptor that is operable to receive paper checks in sans an envelope,
wherein the check is a paper check received by the paper check acceptor;
wherein the machine includes a check imager;
wherein the check imager is operable to generate check image of the paper check received by the check acceptor;
wherein the check imager is operable to generate a check image of the paper check,
wherein the check image includes the check data;
wherein the machine is operable to store check images at the machine.
8. The computer readable medium according to claim 7 , the instructions are further operable to to determine a current number of check images stored at the machine whose check data has not yet been unloaded to the remote computer
wherein in determining whether to unload check data before the next scheduled unloading time is based at least in part on the length of time that the machine is in sole possession of the financial check data, the next scheduled check data unloading time, and the current number of checks.
9. The computer readable medium according to claim 7 , the instructions are further operable to cause the machine to unload the check image.
10. The computer readable medium according to claim 9 , the instructions are further operable to cause a message to be sent to the machine, wherein the message instructs the machine to immediately send the first check image to the remote computer.
11. The computer readable medium according to claim 9 , the instructions are further operable to cause modification of the schedule, wherein the modification causes the machine to send the check image to the remote computer earlier than the next scheduled unloading time.
12. The computer readable medium according to claim 7 , the instructions are further operable to determine that the machine is no longer in sole possession of the check data.
13. The computer readable medium according to claim 7 wherein the check acceptor includes an envelope acceptor that is operable to receive paper checks in envelopes, wherein the check is a paper check received in an envelope by the envelope acceptor, the instructions are further operable to determine the next scheduled envelope unloading time based at least in part on whether the first envelope should be unloaded from the machine earlier than the next scheduled envelope unloading time.
14. The computer readable medium according to claim 5 , the instructions are further operable to determine a current number of envelopes stored at the machine; and
wherein determining whether to unload the check data from the machine earlier than the next scheduled check data unloading time is based in part on the current number of envelopes.
15. The computer readable medium according to claim 14 , the instructions are further operable to cause the envelope to be unloaded from the machine earlier than the next scheduled envelope unloading time, based at least in part on determining whether to unload the check data from the machine earlier than the next scheduled check data unloading time.
16. The computer readable medium according to claim 14 , the instructions are further operable to cause message to be sent to a person authorized to remove envelopes from the machine, wherein the message includes a notification to remove envelopes from the machine.
17. The computer readable medium according to claim 14 the instructions are further operable to determine that the machine is no longer in sole possession of the check data.
18. The computer readable medium according to claim 14 wherein the machine includes an envelope storage area, wherein the machine is operable to store envelopes in the envelope storage area, wherein the machine includes an access door to the envelope storage area, wherein the machine includes sensor that is operable to sense movement of the access door, the instructions are further operable to:
receive sensor data which indicates that the envelope storage area was manually accessed responsive at least in part to sensed movement of the access door; and
determine that the envelope was removed from the envelope storage area, based at least in part on the sensor data.
19. The computer readable medium according to claim 18 the instructions are further operable to:
receive identifying data which identifies an authorized machine servicer; and
store data which links the identifying data with removal of the first envelope from the envelope storage area.
20. A non-transitory, tangible computer readable medium of instructions having instructions encoded thereon for execution by a processor and when executed operable to:
receive data that indicates a financial check which comprises check data, was received by an automated banking machine, wherein the processor is associated with a data collection system is located remotely from the machine;
receive check images from the machine based at least in part on a predetermined schedule of unloading times, wherein the schedule includes a next scheduled unloading time;
track, based at least in part on the data received which indicates that the financial check was received by the machine, a length of time that the machine is in sole possession of the check data,
determine, based at least in part on the data received which indicates that the financial check was received by the machine, a quantity of check images at the machine which have not yet been unloaded to the data collection system,
determine the next scheduled unloading time, and
cause the machine to unload the check images to the data collection system earlier than the next scheduled unloading time, based at least in part on: the length of time, the quantity of check images determined, and the next scheduled unloading time determined.