Desktop mobile information provider
View Patent ↗A system, method, and desktop mobile information provider for unifying mobile devices with provisioned endpoints. In one illustrative embodiment, a user's mobile device can receive a mobile event. The mobile device can then transmit the mobile event to either a private branch exchange directly or through a unified communications server. The mobile event can then be displayed to the user's private branch exchange provisioned endpoint, and in one embodiment, the provisioned endpoint being a private branch exchange desk phone. The mobile event can be displayed to the provisioned endpoint using text, light emitting diodes for message waiting indicators, audible tones, or graphics if the desk phone supports it. The provisioned endpoint can provide a response mechanism when a mobile event is received. Often, the mobile event can be a live call whereby the user at their provisioned endpoint can respond to the call without the use of the mobile device.
1. A system comprising:
a mobile carrier network for providing a mobile event;
a mobile device coupled to said mobile carrier network, said mobile device configured to receive said mobile event, process said mobile event to generate mobile information, and forward said mobile information;
a private branch exchange configured to receive said mobile information and to route said mobile information to an endpoint provisioned on said private branch exchange; and
said endpoint configured to receive and display said mobile information when said private branch exchange routes said mobile information, wherein said endpoint comprises a plurality of light emitting diodes patterned or color coded to indicate a type of mobile event received at said endpoint.
2. A system comprising:
a mobile device configured to monitor for a mobile event, process said mobile event to generate mobile information for said mobile event, and forward said mobile information;
a private branch exchange configured to receive said mobile information and to route said mobile information to an endpoint provisioned on said private branch exchange dependent on user status information; and
said endpoint configured to receive and display said mobile information when said private branch exchange routes said mobile information, wherein said mobile event is selected from the group consisting of a missed call, a dialed call, a received call, a voice message, a short message service, and a multimedia messaging service, wherein said endpoint comprises a plurality of light emitting diodes patterned or color coded to indicate a type of mobile event received at said endpoint.
3. The system of claim 1 , further comprising a unified communications server configured to receive said mobile information forwarded from said mobile device and to transmit said mobile information to said private branch exchange.
4. The system of claim 1 , wherein said endpoint is configured to display said mobile information using text, light emitting diodes, audible tones, or graphics.
5. The system of claim 1 , wherein said endpoint is selected from the group consisting of a desktop client, a soft phone, and an operator console.
6. The system of claim 2 , further comprising a unified communications server configured to receive said mobile event forwarded from said mobile device and to transmit said mobile information to said private branch exchange.
7. The system of claim 2 , wherein said endpoint is configured to display said mobile information using text, light emitting diodes, audible tones, or graphics.
8. The system of claim 2 , wherein said endpoint is selected from the group consisting of a desktop client, a soft phone, and an operator console.
9. The system of claim 3 , wherein the mobile device is configured to forward said mobile information to said unified communications server using a simple object access protocol.
10. The system of claim 3 , wherein said unified communications server communicates comprises a computer telephony integrated circuit interface and wherein said unified communications server is configured to transmit said mobile information to said private branch exchange through said computer telephony integrated circuit interface.
11. The system of claim 6 , the mobile device is configured to forward said mobile information to said unified communications server using a simple object access protocol.
12. The system of claim 6 , wherein said unified communications server communicates comprises a computer telephony integrated circuit interface and wherein said unified communications server is configured to transmit said mobile information to said private branch exchange through said computer telephony integrated circuit interface.
13. The system of claim 1 , wherein said mobile information comprises status information for said mobile device.
14. The system of claim 2 , wherein said mobile information comprises status information for said mobile device.