Capturing and managing knowledge from social networking interactions
View Patent ↗Presenting a marking element in a social networking interaction where the marking element includes a question specifier and an answer specifier, creating a knowledge element in response to a user activating the marking element on the social networking interaction or a portion thereof, and presenting a knowledge element indicator in the social networking interaction.
1. A method for capturing and managing knowledge from social networking interactions comprising:
presenting a marking element in a social networking interaction, wherein:
said marking element is a visual interface element that allows a user to mark a message of the social networking interaction with at least one of a question specifier and an answer specifier;
said question specifier indicates that the user found a message to include a question; and
said answer specifier indicates that the user found a message to include an answer;
creating a knowledge element in response to a user specifying a message of the social networking interaction to be a question and specifying another message of the social networking interaction to be an answer;
presenting a knowledge element indicator to accompany a corresponding message in said social networking interaction, which knowledge element indicator indicates whether said corresponding message corresponds to at least one of the group consisting of a question and an answer; and
recommending said knowledge element for use in response to a user comprising a message relevant to said knowledge element in said social networking interaction before said user shares said message within said social networking interaction.
2. The method of claim 1 , wherein said social networking interaction is a microblog.
3. The method of claim 1 , further comprising storing said knowledge element in a catalog of knowledge elements.
4. The method of claim 1 , further comprising presenting an evaluation element for evaluating said knowledge element in said social networking interaction.
5. The method of claim 1 , further comprising presenting an editing element for editing said knowledge element.
6. The method of claim 1 , further comprising altering said knowledge element in response to a user evaluating or editing said knowledge element.
7. The method of claim 6 , wherein altering comprises categorizing, clarifying, formatting, editing, rating or combinations thereof.
8. The method of claim 1 , further comprising recommending said knowledge element for use in response to a user composing a message relevant to said knowledge element in said social networking interaction.