Conferencing intelligence engine in a collaboration conferencing system
View Patent ↗Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for a conferencing controller in the network configured to control certain aspects of establishing a collaboration conference. In one particular embodiment, the user of the network may access the control system application to provide one or more conferencing parameters or settings the user wishes to be present during a collaboration conference session. The parameters may then be established by the control system and associated with the conferencing session involving the user. In one embodiment, such information may be associated with the identification token. In yet a further embodiment, a user to the collaboration control system may subscribe to receive a notification when another user of the system accesses a portion of a collaboration of the system.
1. A telecommunications network comprising:
a real-time application programming interface (RTAPI) device configured to provide one or more features of a web portion of a collaboration conference hosted by the telecommunications network to a user computing device in communication with the telecommunications network;
a storage device;
a conferencing bridge configured to host one or more collaboration conferences; and
a conferencing intelligence engine (CIE) device in communication with the RTAPI, the CIE comprising:
a processing device in communication with the network interface unit; and
a computer-readable medium connected to the processing device configured to store information and instructions that, when executed by the processing device, performs the operations of:
receiving one or more collaboration conferencing preferences of a user to the telecommunications network from the RTAPI device,
storing the one or more collaboration conferencing preferences of the user in at least one entry in the storage device associated with an identifier of the user;
receiving a request to initiate a particular collaboration conference from the user, the request comprising at least the identifier of the user;
associating an authentication token in memory with the one or more stored collaboration conferencing preferences; and
initiating the particular collaboration conference on the telecommunications network using the one or more stored collaboration conferencing preferences of the user responsive to subsequent receipt of the authentication token.
2. The telecommunications network of claim 1 wherein the one or more stored collaboration conferencing preferences is received from the user through a user interface provided to the user computing device from the RTAPI.
3. The telecommunications network of claim 1 wherein the one or more stored collaboration conferencing preferences comprise a collaboration conference start time and wherein initiating the particular collaboration conference comprises executing a dial-out to the user at the collaboration conference start time.
4. The telecommunications network of claim 3 wherein the one or more stored collaboration conferencing preferences further comprises a preferred telephone number of the user and wherein initiating the dial-out to the user comprises utilizing the telecommunications network to dial-out to the user at the preferred telephone number.
5. The telecommunications network of claim 3 wherein the one or more stored collaboration conferencing preferences further comprises a preferred internet protocol (IP) address of the user computing device and wherein initiating the dial-out to the user comprises utilizing the telecommunications network to connect the user computing device to the particular collaboration conference.
6. The telecommunications network of claim 1 wherein the one or more stored collaboration conferencing preferences comprises a web portion feature of the collaboration conference and wherein the instructions, when executed by the processing device, further perform the operation of transmitting one or more instructions to the RTAPI to provide the web portion feature of the collaboration conference.
7. The telecommunications network of claim 1 wherein the one or more stored collaboration conferencing preferences comprises an audio portion feature of the collaboration conference and wherein the instructions, when executed by the processing device, further perform the operation of transmitting one or more instructions to a collaboration conferencing device of the telecommunications to provide the audio portion feature of the collaboration conference.
8. The telecommunications network of claim 7 wherein the audio portion feature comprises high definition audio.
9. The telecommunications network of claim 1 wherein the request to initiate a particular collaboration conference comprises an authentication token associated with the user and wherein the instructions, when executed by the processing device, further perform the operation of associating the one or more collaboration conferencing preferences with the received authentication token.
10. The telecommunications network of claim 9 wherein the authentication token is received from the user in a Session Internet Protocol (SIP) request message from the user.
11. A method for hosting a collaboration conference on a telecommunications network, the method comprising:
receiving one or more collaboration conferencing preferences of a user to the telecommunications network from a networking device configured to provide one or more features of a web portion of a collaboration conference hosted by the telecommunications network to a user computing device in communication with the telecommunications network,
storing the one or more collaboration conferencing preferences of the user in at least one entry in a database, the at least one entry associated with an identifier of the user;
receiving a request from the user to initiate a particular collaboration conference, the request comprising at least the identifier of the user;
associating an authentication token in memory with the one or more stored collaboration conferencing preferences; and
initiating the particular collaboration conference on the telecommunications network using the one or more stored collaboration conferencing preferences of the user responsive to subsequent receipt of the authentication token.
12. The method of claim 11 wherein the one or more collaboration conferencing preferences is received from the user through a user interface provided to the user computing device from the networking device.
13. The method of claim 11 wherein the one or more stored collaboration conferencing preferences comprise a collaboration conference start time and wherein initiating the particular collaboration conference comprises executing a dial-out to the user at the collaboration conference start time.
14. The method of claim 13 wherein the one or more stored collaboration conferencing preferences further comprises a preferred telephone number of the user and wherein initiating the dial-out to the user comprises utilizing the telecommunications network to dial-out to the user at the preferred telephone number.
15. The method of claim 13 wherein the one or more stored collaboration conferencing preferences further comprises a preferred internet protocol (IP) address of the user computing device and wherein initiating the dial-out to the user comprises utilizing the telecommunications network to connect the user computing device to the particular collaboration conference.
16. The method of claim 11 wherein the one or more stored collaboration conferencing preferences comprises a web portion feature of the collaboration conference and further comprising:
transmitting one or more instructions to the networking device to provide the web portion feature of the collaboration conference.
17. The method of claim 16 wherein the web portion feature comprises high definition video.
18. The method of claim 11 wherein the one or more stored collaboration conferencing preferences comprises an audio portion feature of the collaboration conference and further comprising:
transmitting one or more instructions to a collaboration conferencing device of the telecommunications to provide the audio portion feature of the collaboration conference.
19. The method of claim 11 wherein the request to initiate a particular collaboration conference comprises an authentication token associated with the user and further comprising:
associating the one or more collaboration conferencing preferences with the received authentication token.
20. The method of claim 19 wherein the authentication token is received from the user in a Session Internet Protocol (SIP) request message from the user.