IP Library Granted Patent US 9,830,648
Granted Patent B2
US 9,830,648 · App. 14/548,020 · Granted Nov 28, 2017

Systems and methods for managing a customer account switch

Inventors: Gagan Kanjlia (Ashburn, VA); Vishal Puri (Ashburn, VA); Michael B. Kieman (Fairfax, VA); Evan S. Klein (Washington, DC)
Assignee: Capital One Financial Corporation
G06Q40/02
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Quick Facts
Patent No.
US 9,830,648
App. No.
14/548,020
Granted
Nov 28, 2017
Kind
B2
Abstract

Systems and methods for management of an account switch are disclosed. An account switch management system may include one or more memory devices storing software instructions, and one or more processors configured to execute the software instructions to receive a list of transaction entries to be switched from a first account to a second account and account information associated with the first account and the second account. The one or more processors may also determine a recommendation relating to a customer action based on the transaction entries and the account information. The one or more processors may provide the list of transaction entries and account information and the recommendation to the client device. The one or more processors may also receive a request from the client device to complete an action and transmit a notification to a processing device to complete the action.

Claims (46)

1. A computer-implemented method of using an account switch data engine, comprising:

receiving, by one or more processors, transaction information relating to previous transactions associated with a first user and a first financial account, wherein the transaction information includes one or more transaction entries corresponding to future transactions and one or more transaction entries not corresponding to future transactions;

generating, by the one or more processors and based on the transaction information, a list of one or more transaction entries that are to be switched from the first financial account to a second financial account, wherein generating the list comprises filtering the received transaction information to remove the one or more transaction entries not corresponding to future transactions;

receiving, by the one or more processors, input from at least the first or a second user to modify the list;

modifying, by the one or more processors, the list based on the input; and

providing, by the one or more processors, a representation of the modified list to a client device.

2. The method of claim 1 , wherein filtering the received transaction information includes removing one or more transaction entries from the list that are not associated with an account switch.

3. The method of claim 2 , wherein the one or more transaction entries that are not associated with an account switch include one or more transaction entries associated with one or more non-recurring transactions.

4. The method of claim 1 , wherein filtering the received transaction information includes removing duplicate transaction entries, wherein the duplicate transaction entries are transaction entries associated with the same future transaction.

5. The method of claim 1 , wherein filtering the received transaction information includes cleansing the one or more transaction entries.

6. The method of claim 1 , wherein filtering the received transaction information includes categorizing the one or more transaction entries.

7. The method of claim 6 , wherein categorizing the one or more transaction entries includes associating each transaction entry with a category selected from direct deposit, bill paid through biller through an ACH, bill paid through biller through a debit card, and bill paid through bill pay system.

8. An account switch data engine system, comprising:

one or more memory devices storing software instructions; and

one or more processors configured to execute the software instructions to:

receive, by the one or more processors, transaction information relating to previous transactions associated with a first user and a first financial account, wherein the transaction information includes one or more transaction entries corresponding to future transactions and one or more transaction entries not corresponding to future transactions;

generate, by the one or more processors and based on the transaction information, a list of one or more transaction entries that are to be switched from the first financial account to a second financial account, wherein generating the list comprises filtering the received transaction information to remove the one or more transaction entries not corresponding to future transactions;

receive, by the one or more processors, input from at least the first or a second user to modify the list;

modify, by the one or more processors, the list based on the input; and

provide, by the one or more processors, a representation of the modified list to a client device.

9. A computer-implemented method of managing a financial account switch, comprising:

receiving, by one or more processors, a list of transaction entries to be switched from a first account to a second account, the transaction entries relating to transactions involving the first account;

receiving, by the one or more processors, account information associated with the first account and the second account;

determining, by the one or more processors, a recommendation relating to a customer action associated with the first and/or second account, based on the transaction entries and the account information, wherein the recommendation includes a recommended date for initiating a transaction switch involving the first and second accounts;

providing, by the one or more processors, the list of transaction entries and account information to a client device;

providing, by the one or more processors, the recommendation to the client device;

receiving, by the one or more processors, a request from the client device to complete an action relating to the first and/or second account; and

transmitting, by the one or more processors, a notification to a processing device to complete the requested customer action.

10. The method of claim 9 , wherein the recommendation includes an amount of money to transfer from either the first account to the second account or from the second account to the first account.

11. The method of claim 9 , wherein the requested customer action is a transaction switch from the first account to the second account.

12. The method of claim 9 , wherein the requested customer action is a transfer of money from either the first account to the second account or from the second account to the first account.

13. The method of claim 9 , further including providing, by the one or more processors, an alert associated with the first account and/or the second account to the client device.

14. The method of claim 13 , wherein the alert includes a low-balance notification.

15. The method of claim 9 , wherein the recommendation is a recommendation to switch a direct deposit transaction after all payment-related transaction switches have been completed.

16. The method of claim 9 , wherein the action is the payment of a bill.

17. The method of claim 9 , further including calculating a projected balance of the first account and/or the second account, and providing the projected balance to the client device.

18. An account switch management system, comprising:

one or more memory devices storing software instructions; and

one or more processors configured to execute the software instructions to:

receive, by the one or more processors, a list of transaction entries to be switched from a first account to a second account, the transaction entries relating to transactions involving the first account;

receive, by the one or more processors, account information associated with the first account and the second account;

determine, by the one or more processors, a recommendation relating to a customer action associated with the first and/or second account, based on the transaction entries and the account information, wherein the recommendation includes a recommended date for initiating a transaction switch involving the first and second accounts;

provide, by the one or more processors, the list of transaction entries and account information to a client device;

provide, by the one or more processors, the recommendation to the client device;

receive, by the one or more processors, a request from the client device to complete an action relating to the first and/or second account; and

transmit, by the one or more processors, a notification to a processing device to complete the requested customer action.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 24, 2018
From: CAPITAL ONE FINANCIAL CORPORATION
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 044717/0926 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 19, 2014
From: KANJLIA, GAGAN; PURI, VISHAL; KIERNAN, MICHAEL B.; KLEIN, EVAN S.
To: CAPITAL ONE FINANCIAL CORPORATION
Reel/Frame 034213/0021 →
Continuity (2)
Provisional Application 61909008 · Nov 26, 2013
Related Publication 20160104237A1 · Apr 14, 2016