Identity and phone number verification
View Patent ↗Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, from a computer system, a request comprising a phone number, identifying a primary channel and one or more secondary channels based on, at least in part, respective performance data of the primary and secondary channels, sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number, after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period, and based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device.
1. A method comprising:
receiving, from a computer system, a request comprising a phone number;
identifying a primary channel and one or more secondary channels based on, at least in part, respective rates of conversion events of messages sent via respective channels;
sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number;
after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period;
based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device,
wherein receiving, identifying, sending, and determining are performed by one or more computer processors.
2. The method of claim 1 , further comprising:
sending the computer system a fail message for the request.
3. The method of claim 2 , wherein receiving and sending are via one or more application program interfaces.
4. The method of claim 1 , wherein determining a conversion event based upon the first text string comprises:
receiving, from the computer system, a second text string submitted by a user of the destination device; and
determining whether the second text string matches the first text string.
5. The method of claim 4 , wherein receiving the second text string further comprises:
receiving, from the computer system, an Internet Protocol (IP) address for the destination device; and
determining whether the IP address is associated with the user.
6. The method of claim 1 , wherein determining that the conversion event did not occur comprises determining that the primary channel failed to deliver a corresponding message within the specified time period.
7. The method of claim 1 , wherein a particular channel is a voice channel and a corresponding message is a voice message comprising a spoken version of the first text string.
8. The method of claim 1 , wherein a particular channel is a messaging channel and a corresponding message is a short message service (SMS) message comprising the first text string.
9. The method of claim 1 , wherein identifying the primary and the secondary channels is further based on respective current connection status of the channels.
10. The method of claim 1 , wherein identifying the primary and the secondary channels further comprises:
ranking the channels based on the respective rates of conversion events; and
selecting the highest ranked channels as the identified channels.
11. The method of claim 1 , wherein identifying primary and secondary channels is further based on local regulation of respective carriers of the channels.
12. The method of claim 1 , wherein identifying primary and secondary channels is further based on a device type of the destination device.
13. The method of claim 1 , wherein the first text string is a one-time password.
14. A system comprising one or more computer processors programmed to perform operations comprising:
receiving, from a computer system, a request comprising a phone number;
identifying a primary channel and one or more secondary channels based on, at least in part, respective rates of conversion events of messages sent via respective channels;
sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number;
after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period;
based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device,
wherein receiving, identifying, sending, and determining are performed by one or more computer processors.
15. The system of claim 14 , wherein the one or more computer processors are programmed to perform further operations comprising:
sending the computer system a fail message for the request.
16. The system of claim 15 , wherein receiving and sending are via one or more application program interfaces.
17. The system of claim 14 , wherein determining a conversion event based upon the first text string, the one or more computer processors are programmed to perform operations comprising:
receiving, from the computer system, a second text string submitted by a user of the destination device; and
determining whether the second text string matches the first text string.
18. The system of claim 17 , wherein receiving the second text string, the one or more computer processors are programmed to perform further operations comprising:
receiving, from the computer system, an Internet Protocol (IP) address for the destination device; and
determining whether the IP address is associated with the user.
19. The system of claim 14 , wherein determining that the conversion event did not occur, the one or more computer processors are programmed to perform operations comprising determining that the primary channel failed to deliver a corresponding message within the specified time period.
20. The system of claim 14 , wherein a particular channel is a voice channel and a corresponding message is a voice message comprising a spoken version of the first text string.
21. The system of claim 14 , wherein a particular channel is a messaging channel and a corresponding message is a short message service (SMS) message comprising the first text string.
22. The system of claim 14 , wherein identifying the primary and the secondary channels is further based on respective current connection status of the channels.
23. The system of claim 14 , wherein identifying primary and secondary channels, the one or more computer processors are programmed to perform further operations comprising:
ranking the channels based on the respective rates of conversion events; and
selecting the highest ranked channels as the identified channels.
24. The system of claim 14 , wherein identifying primary and secondary channels is further based on local regulation of respective carriers of the channels.
25. The system of claim 14 , wherein identifying primary and secondary channels is further based on a device type of the destination device.
26. The system of claim 14 , wherein the first text string is a one-time password.