IP Library Granted Patent US 9,742,907
Granted Patent B2
US 9,742,907 · App. 14/560,607 · Granted Aug 22, 2017

System and method of providing social caller ID and caller rating on web calls

Inventors: Mohammad Nezarati (Richmond Hill, CA); Bryan Dingwall (Mississauga, CA)
Assignee: ESNA Technologies Inc.
H04M3/42042H04L65/1069H04L65/608H04L67/306H04M3/42068
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Quick Facts
Patent No.
US 9,742,907
App. No.
14/560,607
Granted
Aug 22, 2017
Kind
B2
Abstract

A method is provided for providing caller ID for a caller. An indication is received from a social networking site on which a caller has a profile that the caller has signed into the social networking site. A request is received from the caller to place a call to a callee. The system automatically associates at least one aspect of the caller's profile from the social networking site with the call request. The system then signals to the callee that there is a new call by displaying the call request with the at least one aspect of the caller's profile from the social networking site. A method is also provided for enhancing a callee's control over receiving a call. A method is also provided for facilitating web calling by a caller.

Claims (50)

1. A method of providing caller ID for a caller, comprising:

receiving an indication from a social networking site on which a caller has a profile that the caller has signed into the social networking site;

receiving a request from the caller to place a call to a callee;

automatically associating at least one aspect of the caller's profile from the social networking site with the call request, wherein the least one aspect of the caller's profile from the social networking site comprises at least a WebCallingAlias;

sending the request to the callee with the at least one aspect of the caller's profile from the social networking site;

before fulfilling the request by connecting the call at the callee, automatically determining the caller is associated with a category designated by the callee;

based on the determination of an association:

connecting the call:

signaling to the callee that there is a new call by displaying the call request with the at least one aspect of the caller's profile from the social networking site;

if no association is determined:

forgoing connecting the call; and

forgoing making the signal to the callee.

2. The method of claim 1 , wherein the designated category is based on the callee's contacts in the social networking site.

3. The method of claim 1 , wherein the designated category is a minimum aggregate rating of the caller.

4. The method of claim 1 , wherein the request is triggered by selection of the callee from the social networking site.

5. The method of claim 4 , further comprising enabling the caller to search for the callee on the social networking site prior to making the request.

6. The method of claim 1 , wherein the at least one aspect of the caller's profile is an image or a photo associated with the caller.

7. The method of claim 1 , wherein the at least one aspect of the caller's profile is a name, username, nickname, or alias of the caller.

8. The method of claim 1 , further comprising allowing the caller to leave a message for the callee, and providing a notifier to the callee that there is a message waiting, the notifier including the at least one aspect of the caller's profile from the social networking site.

9. The method of claim 1 , further comprising providing a missed call notifier to the callee if the call is not picked up by the callee, the missed call notifier including the at least one aspect of the caller's profile from the social networking site.

10. The method of claim 1 , further comprising allowing the callee to rate the caller with a rating after the call.

11. The method of claim 10 , wherein the rating is stored in association with the caller's profile.

12. The method of claim 11 , wherein the rating is compiled with other ratings of that caller from other callees to form an aggregate rating.

13. The method of claim 12 , wherein the aggregate rating is displayed with future call requests from that caller.

14. A system to provide caller ID for a caller, comprising:

a processor;

a computer readable medium coupled to the processor, the computer readable medium comprising processor executable instructions that, when executed, cause the processor to:

receive an indication from a social networking site on which a caller has a profile that the caller has signed into the social networking site;

receive a request from the caller to place a call to a callee;

automatically associate at least one aspect of the caller's profile from the social networking site with the call request, wherein the least one aspect of the caller's profile from the social networking site comprises at least a WebCalling Alias;

send the request to the callee with the at least one aspect of the caller's profile from the social networking site;

before fulfilling the request by connecting the call at the callee, automatically determine the caller is associated with a designated category;

based on the determination of an association:

connect the call;

signal to the callee that there is a new call by displaying the call request with the at least one aspect of the caller's profile from the social networking site;

if no association is determined:

forgo connecting the call; and

forgoing making the signal to the callee.

15. The system of claim 14 , wherein the designated category is based on the callee's contacts in the social networking site.

16. The system of claim 14 , wherein the designated category is a minimum aggregate rating of the caller.

17. The system of claim 14 , wherein the processor triggers the request by selection of the callee from the social networking site and wherein the processor enables the caller to search for the callee on the social networking site prior to making the request.

18. The system of claim 14 , wherein the at least one aspect of the caller's profile is an image or a photo associated with the caller.

19. The system of claim 14 , wherein the at least one aspect of the caller's profile is a name, username, nickname, or alias of the caller.

20. The system of claim 14 , wherein the processor allows the caller to leave a message for the callee and provides a notifier to the callee that there is a message waiting, the notifier including the at least one aspect of the caller's profile from the social networking site.

21. The system of claim 14 , wherein the processor provides a missed call notifier to the callee if the call is not picked up by the callee, the missed call notifier including the at least one aspect of the caller's profile from the social networking site.

22. The system of claim 14 , wherein the processor allows the callee to rate the caller with a rating after the call.

23. The system of claim 14 , wherein the processor stores the rating in the computer readable medium in association with the caller's profile, wherein the processor compiles the rating with other ratings of that caller from other callees to form an aggregate rating and wherein the processor displays the aggregate rating with future call requests from that caller.

24. A system comprising:

a processor; and

a computer readable storage medium storing computer-readable instructions that, when executed by the processor, cause the processor to perform the steps of claim 1 .

Assignments (5)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 2, 2024
From: AVAYA CLOUD CANADA INC.
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 066983/0384 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
CHANGE OF NAME Recorded Sep 17, 2020
From: ESNA TECHNOLOGIES INC.
To: AVAYA CLOUD CANADA INC.
Reel/Frame 053801/0464 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 4, 2014
From: NEZARATI, MOHAMMAD; DINGWALL, BRYAN
To: ESNA TECHNOLOGIES INC.
Reel/Frame 034378/0509 →
Continuity (2)
Provisional Application 61912175 · Dec 5, 2013
Related Publication 20150163353A1 · Jun 11, 2015