IP Library Granted Patent US 10,904,585
Granted Patent B2
US 10,904,585 · App. 14/563,232 · Granted Jan 26, 2021

Methods, apparatus and user interface for providing content on demand

Inventors: Robert Benya (Breezy Point, NY); James Kasanin (Mamaroneck, NY); Glen Hardin (Charlotte, NC)
Assignee: Time Warner Cable Enterprises LLC
H04N21/2221H04N7/17318H04N7/17354H04N21/2183H04N21/23103H04N21/23116H04N21/25875H04N21/4782H04N21/47202H04N21/4828H04N21/6125
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Quick Facts
Patent No.
US 10,904,585
App. No.
14/563,232
Granted
Jan 26, 2021
Kind
B2
Abstract

Methods and apparatus for supporting content delivery service are described. In accordance with the invention content can be supplied to temporary storage of a regional or local server used to supply the content to a customer's premises when the requested content is not already available in the regional or local server. A content server hierarchy may be implemented with servers higher up in the hierarchy including more content, e.g., titles, than the number of titles stored in the lower level servers. By storing less frequently accessed content in servers higher in the hierarchy and frequently requested titles lower in the hierarchy, a vast number of titles can be supported without overburdening the storage available at local and regional servers. In addition, a national or other server high in the hierarchy can be used to store, move, and distribute local or other content as part of an on demand service.

Claims (61)

1. A method of providing access to content stored in a network, the method comprising:

receiving at a regional web server, corresponding to a region, an order for content from a first customer premise device;

checking to determine if said content is available in a regional content store accessible to a video on demand server;

in response to determining that said content is not available from the regional content store, communicating information included in said received order for content to a controller that has access to information indicating content that is available from a national content store and regional content stores, said national content store being a content store from which the requested content can be obtained, said step of communicating information included in said received order for content to the controller being conditional upon determining that said content is not available from the regional content store; and

operating said controller to select a content source to provide content requested in said received order.

2. The method of claim 1 ,

wherein said controller is a device external to said regional web server;

wherein communicating information included in said received order for content to said controller includes forwarding the customer order for content to an additional web server; and

wherein the method further includes operating the additional web server to forward the order for content to the controller along with delivery location information associated with the placed order, and

wherein said regional web server is coupled to said video on demand server, the method further comprising:

operating the video on demand server to supply the requested content to the first customer premise device.

3. The method of claim 1 , the method further comprising:

operating the controller to estimate a first delivery time from said national content store to a regional server used to deliver content to the first customer premise and a second delivery time for delivery of said content from another server to said regional content server; and

wherein operating said controller to select a content source to provide content requested in said received order includes operating said controller to make said selection of the content source based on said first and second delivery times.

4. The method of claim 3 , wherein said controller is a controller responsible for controlling storage of content included in said national content store.

5. The method of claim 4 , further comprising:

in response to receiving said order, providing an updated customer play list, corresponding to a user, to a second customer premise device located at said first customer premise, said second customer premise device being a device which can be used to update said customer play list corresponding to the user, wherein said first customer premise device is a personal computer; and

wherein said second customer premise device is a set top box.

6. The method of claim 2 ,

wherein the requested content can be obtained from the national content store or multiple regional content stores, the method further comprising:

in response to receiving said order, providing an updated customer play list, corresponding to a user, to a second customer premise device located at said first customer premise, said second customer premise device being a set top box device,

the method further comprising:

receiving an order confirmation from said second customer premise device; and

transmitting content corresponding to said title added to the customer play list to the second customer premise device in response to said order confirmation from the second customer premise device, said order confirmation being used to initiate delivery of the content corresponding to the title added to the customer play list to the second customer premise device.

7. The method of claim 6 , further comprising:

operating the regional web server to communicate a content selection page to a web browser application being executed on a first customer premise device located at the first customer premise; and

updating a play list displayed by said web browser application corresponding to the user to add to the play list a title of content selected by the user via the web browser application.

8. The method of claim 7 , wherein said content selection page includes:

a search window in which the user can enter a search query; and

a content on demand play list portion in which said customer play list is displayed.

9. The method of claim 8 , wherein said content selection page further includes:

a search result window; and

wherein the user can signal selection of an item in the search result window by dragging the item from the search result window to the content on demand play list; and

wherein the customer play list is a video on demand play list which lists titles that are available to be delivered to a set top box device corresponding to the user.

10. The method of claim 2 , wherein said regional web server and said regional content server correspond to a geographic region which is smaller than a national geographic region served by said controller and said national content store, the method further comprising:

determining, prior to forwarding said received order for content to the controller, that the ordered content is not available from the regional content store.

11. The method of claim 3 , further comprising:

operating the controller to initiate a transfer of the requested content from said national content store to the regional content store.

12. The method of claim 6 , further comprising:

prior to transmitting selected content added to the play list to the second customer premise device,

receiving, at an application server used to handle purchase orders, a signal from the second customer premise device indicating a purchase of the selected content added to the play list, said application server being different from said regional web server and said controller.

13. The method of claim 3 , further comprising:

detecting selection of a non-English title by said user;

storing information indicating the non-English language of the selected title; and

supplying at least some non-English language advertisements to the user.

14. The method of claim 13 , wherein said at least some non-English language advertisements are in the non-English language of the selected title.

15. The method of claim 3 , further comprising:

operating the controller to send a signal to update customer information on the regional web server when a transfer of said content from the national content store to a regional content store associated with said regional content server has been completed; and

operating the controller to send a signal to an application server to notify the application server to update a rental list corresponding to a first customer corresponding to said first and second customer premise devices to include said content.

16. A system for providing access to content stored in a network, the system comprising:

a controller that has access to information indicating content that is available from a national content store and regional content stores;

a regional web server corresponding to a region, said regional web server being configured to: receive an order for content from a first customer premise device, check to determine if said content is available in a regional content store accessible to a video on demand server, and communicate, in response to determining that said content is not available from the regional content store, information included in said received order for content to said controller, said step of communicating information included in said received order for content to the controller being conditional upon determining that said content is not available from the regional content store; and

wherein said controller is configured to select a content source to provide content requested in said received order.

17. The system of claim 16 , wherein said controller is configured to estimate a first delivery time from said national content store to a regional server used to deliver content to the first customer premise and a second delivery time for delivery of said content from another server to said regional content server; and

wherein said controller is configured to select a content source to provide content requested in said received order based on said first and second delivery times.

18. The method of claim 1 , wherein said step of: checking to determine if said content is available in a regional content store accessible to a video on demand server includes:

operating the regional web server to send a signal to a regional content management device to determine if said content is available in the regional content store.

19. The method of claim 18 , wherein said step of: checking to determine if said content is available in a regional content store accessible to a video on demand server further includes:

receiving, at the regional web server, a response to the signal sent to the regional content management device indicating that said content is unavailable in the regional content store.

20. The system of claim 16 , wherein said regional web server is configured, as part of being configured to check to determine if said content is available in a regional content store accessible to a video on demand server, to:

send a signal to a regional content management device to determine if said content is available in the regional content store.

Assignments (3)
SECURITY INTEREST Recorded Jul 25, 2018
From: BRIGHT HOUSE NETWORKS, LLC; CHARTER COMMUNICATIONS OPERATING, LLC; TIME WARNER CABLE ENTERPRISES LLC; TIME WARNER CABLE INTERNET LLC
To: WELLS FARGO TRUST COMPANY, N.A.
Reel/Frame 046630/0193 →
SECURITY INTEREST Recorded Jul 17, 2018
From: ADCAST NORTH CAROLINA CABLE ADVERTISING, LLC; ALABANZA LLC; AMERICA'S JOB EXCHANGE LLC; COAXIAL COMMUNICATIONS OF CENTRAL OHIO LLC; DUKENET COMMUNICATIONS HOLDINGS, LLC; DUKENET COMMUNICATIONS, LLC; ICI HOLDINGS, LLC; INSIGHT BLOCKER LLC; INSIGHT CAPITAL LLC; INSIGHT COMMUNICATIONS COMPANY LLC; INSIGHT COMMUNICATIONS COMPANY, L.P; INSIGHT COMMUNICATIONS MIDWEST, LLC; INSIGHT COMMUNICATIONS OF CENTRAL OHIO, LLC; INSIGHT COMMUNICATIONS OF KENTUCKY, L.P.; INSIGHT INTERACTIVE, LLC; INSIGHT KENTUCKY CAPITAL, LLC; INSIGHT KENTUCKY PARTNERS I, L.P.; INSIGHT KENTUCKY PARTNERS II, L.P.; INSIGHT MIDWEST HOLDINGS, LLC; INSIGHT MIDWEST, L.P.; INSIGHT PHONE OF INDIANA, LLC; INSIGHT PHONE OF KENTUCKY, LLC; INSIGHT PHONE OF OHIO, LLC; INTERACTIVE CABLE SERVICES, LLC; INTREPID ACQUISITION LLC; NAVISITE LLC; NEW WISCONSIN PROCUREMENT LLC; OCEANIC TIME WARNER CABLE LLC; PARITY ASSETS, LLC; TIME WARNER CABLE BUSINESS LLC; TIME WARNER CABLE ENTERPRISES LLC; TIME WARNER CABLE INFORMATION SERVICES (ALABAMA), LLC; TIME WARNER CABLE INFORMATION SERVICES (ARIZONA), LLC; TIME WARNER CABLE INFORMATION SERVICES (CALIFORNIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (COLORADO), LLC; TIME WARNER CABLE INFORMATION SERVICES (HAWAII), LLC; TIME WARNER CABLE INFORMATION SERVICES (IDAHO), LLC; TIME WARNER CABLE INFORMATION SERVICES (ILLINOIS), LLC; TIME WARNER CABLE INFORMATION SERVICES (INDIANA), LLC; TIME WARNER CABLE INFORMATION SERVICES (KANSAS), LLC; TIME WARNER CABLE INFORMATION SERVICES (KENTUCKY), LLC; TIME WARNER CABLE INFORMATION SERVICES (MAINE), LLC; TIME WARNER CABLE INFORMATION SERVICES (MASSACHUSETTS), LLC; TIME WARNER CABLE INFORMATION SERVICES (MICHIGAN), LLC; TIME WARNER CABLE INFORMATION SERVICES (MISSOURI), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEBRASKA), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW HAMPSHIRE), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW JERSEY), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW MEXICO) LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW YORK), LLC; TIME WARNER CABLE INFORMATION SERVICES (NORTH CAROLINA), LLC; TIME WARNER CABLE INFORMATION SERVICES (OHIO), LLC; TIME WARNER CABLE INFORMATION SERVICES (PENNSYLVANIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (SOUTH CAROLINA), LLC; TIME WARNER CABLE INFORMATION SERVICES (TENNESSEE), LLC; TIME WARNER CABLE INFORMATION SERVICES (TEXAS), LLC; TIME WARNER CABLE INFORMATION SERVICES (VIRGINIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (WASHINGTON), LLC; TIME WARNER CABLE INFORMATION SERVICES (WEST VIRGINIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (WISCONSIN), LLC; TIME WARNER CABLE INTERNATIONAL LLC; TIME WARNER CABLE INTERNET HOLDINGS III LLC; TIME WARNER CABLE INTERNET HOLDINGS LLC; TIME WARNER CABLE INTERNET LLC; TIME WARNER CABLE MEDIA LLC; TIME WARNER CABLE MIDWEST LLC; TIME WARNER CABLE NEW YORK CITY LLC; TIME WARNER CABLE NORTHEAST LLC; TIME WARNER CABLE PACIFIC WEST LLC; TIME WARNER CABLE SERVICES LLC; TIME WARNER CABLE SOUTHEAST LLC; TIME WARNER CABLE SPORTS LLC; TIME WARNER CABLE TEXAS LLC; TWC ADMINISTRATION LLC; TWC COMMUNICATIONS, LLC; TWC DIGITAL PHONE LLC; TWC MEDIA BLOCKER LLC; TWC NEWCO LLC; TWC NEWS AND LOCAL PROGRAMMING HOLDCO LLC; TWC NEWS AND LOCAL PROGRAMMING LLC; TWC REGIONAL SPORTS NETWORK I LLC; TWC SECURITY LLC; TWC SEE HOLDCO LLC; TWC WIRELESS LLC; TWC/CHARTER DALLAS CABLE ADVERTISING, LLC; TWCIS HOLDCO LLC; WISCONSIN PROCUREMENT HOLDCO LLC; BRIGHT HOUSE NETWORKS, LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (ALABAMA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (CALIFORNIA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (FLORIDA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (INDIANA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (MICHIGAN), LLC; BHN SPECTRUM INVESTMENTS, LLC; BHN HOME SECURITY SERVICES, LLC; AMERICAN CABLE ENTERTAINMENT COMPANY, LLC; ATHENS CABLEVISION, LLC; AUSABLE CABLE TV, LLC; BRESNAN BROADBAND HOLDINGS, LLC; BRESNAN BROADBAND OF COLORADO, LLC; BRESNAN BROADBAND OF MONTANA, LLC; BRESNAN BROADBAND OF UTAH, LLC; BRESNAN BROADBAND OF WYOMING, LLC; BRESNAN COMMUNICATIONS, LLC; BRESNAN DIGITAL SERVICES, LLC; BRESNAN MICROWAVE OF MONTANA, LLC; CABLE EQUITIES COLORADO, LLC; CABLE EQUITIES OF COLORADO MANAGEMENT LLC CC 10, LLC; CC FIBERLINK, LLC; CC MICHIGAN, LLC; CC SYSTEMS, LLC; CC V HOLDINGS, LLC; CC VI FIBERLINK, LLC; CC VI OPERATING COMPANY, LLC; CC VII FIBERLINK, LLC; CC VIII FIBERLINK, LLC; CC VIII HOLDINGS, LLC; CC VIII OPERATING, LLC; CC VIII, LLC; CCO FIBERLINK, LLC; CCO HOLDCO TRANSFERS VII, LLC; CCO LP, LLC; CCO NR HOLDINGS, LLC; CCO PURCHASING, LLC; CCO SOCAL I, LLC; CCO SOCAL II, LLC; CCO SOCAL VEHICLES, LLC; CCO TRANSFERS, LLC; CHARTER ADVANCED SERVICES (AL), LLC; CHARTER ADVANCED SERVICES (CA), LLC; CHARTER ADVANCED SERVICES (CO), LLC; CHARTER ADVANCED SERVICES (CT), LLC; CHARTER ADVANCED SERVICES (GA), LLC; CHARTER ADVANCED SERVICES (IL), LLC; CHARTER ADVANCED SERVICES (IN), LLC; CHARTER ADVANCED SERVICES (KY), LLC; CHARTER ADVANCED SERVICES (LA), LLC; CHARTER ADVANCED SERVICES (MA), LLC; CHARTER ADVANCED SERVICES (MD), LLC; CHARTER ADVANCED SERVICES (MI), LLC; CHARTER ADVANCED SERVICES (MN), LLC; CHARTER ADVANCED SERVICES (MO), LLC; CHARTER ADVANCED SERVICES (MS), LLC; CHARTER ADVANCED SERVICES (MT), LLC; CHARTER ADVANCED SERVICES (NC), LLC; CHARTER ADVANCED SERVICES (NE), LLC; CHARTER ADVANCED SERVICES (NH), LLC; CHARTER ADVANCED SERVICES (NV), LLC; CHARTER ADVANCED SERVICES (NY), LLC; CHARTER ADVANCED SERVICES (OH), LLC; CHARTER ADVANCED SERVICES (OR), LLC; CHARTER ADVANCED SERVICES (PA), LLC; CHARTER ADVANCED SERVICES (SC), LLC; CHARTER ADVANCED SERVICES (TN), LLC; CHARTER ADVANCED SERVICES (TX), LLC; CHARTER ADVANCED SERVICES (UT), LLC; CHARTER ADVANCED SERVICES (VA), LLC; CHARTER ADVANCED SERVICES (VT), LLC; CHARTER ADVANCED SERVICES (WA), LLC; CHARTER ADVANCED SERVICES (WI), LLC; CHARTER ADVANCED SERVICES (WV), LLC; CHARTER ADVANCED SERVICES (WY), LLC; CHARTER ADVANCED SERVICES VIII (MI), LLC; CHARTER ADVANCED SERVICES VIII (MN), LLC; CHARTER ADVANCED SERVICES VIII (WI), LLC; CHARTER ADVERTISING OF SAINT LOUIS, LLC; CHARTER CABLE OPERATING COMPANY, LLC; CHARTER CABLE PARTNERS, LLC; CHARTER COMMUNICATIONS ENTERTAINMENT I, LLC; CHARTER COMMUNICATIONS ENTERTAINMENT II, LLC; CHARTER COMMUNICATIONS ENTERTAINMENT, LLC; CHARTER COMMUNICATIONS OF CALIFORNIA, LLC; CHARTER COMMUNICATIONS OPERATING CAPITAL CORP.; CHARTER COMMUNICATIONS OPERATING, LLC; CHARTER COMMUNICATIONS PROPERTIES LLC; CHARTER COMMUNICATIONS V, LLC; CHARTER COMMUNICATIONS VENTURES, LLC; CHARTER COMMUNICATIONS VI, L.L.C.; CHARTER COMMUNICATIONS VII, LLC; CHARTER COMMUNICATIONS, LLC; CHARTER DISTRIBUTION, LLC; CHARTER FIBERLINK - ALABAMA, LLC; CHARTER FIBERLINK - GEORGIA, LLC; CHARTER FIBERLINK - ILLINOIS, LLC; CHARTER FIBERLINK - MARYLAND II, LLC; CHARTER FIBERLINK - MICHIGAN, LLC; CHARTER FIBERLINK - MISSOURI, LLC; CHARTER FIBERLINK - NEBRASKA, LLC; CHARTER FIBERLINK - PENNSYLVANIA, LLC; CHARTER FIBERLINK - TENNESSEE, LLC; CHARTER FIBERLINK AR-CCVII, LLC; CHARTER FIBERLINK CA-CCO, LLC; CHARTER FIBERLINK CC VIII, LLC; CHARTER FIBERLINK CCO, LLC; CHARTER FIBERLINK CT-CCO, LLC; CHARTER FIBERLINK LA-CCO, LLC; CHARTER FIBERLINK MA-CCO, LLC; CHARTER FIBERLINK MS-CCVI, LLC; CHARTER FIBERLINK NC-CCO, LLC; CHARTER FIBERLINK NH-CCO, LLC; CHARTER FIBERLINK NV-CCVII, LLC; CHARTER FIBERLINK NY-CCO, LLC; CHARTER FIBERLINK OH-CCO, LLC; CHARTER FIBERLINK OR-CCVII, LLC; CHARTER FIBERLINK SC-CCO, LLC; CHARTER FIBERLINK TX-CCO, LLC; CHARTER FIBERLINK VA-CCO, LLC; CHARTER FIBERLINK VT-CCO, LLC; CHARTER FIBERLINK WA-CCVII, LLC; CHARTER HELICON, LLC; CHARTER HOME SECURITY, LLC; CHARTER LEASING HOLDING COMPANY, LLC; CHARTER LEASING OF WISCONSIN, LLC; CHARTER RMG, LLC; CHARTER STORES FCN, LLC; CHARTER VIDEO ELECTRONICS, LLC; FALCON CABLE COMMUNICATIONS, LLC; FALCON CABLE MEDIA, A CALIFORNIA LIMITED PARTNERSHIP; FALCON CABLE SYSTEMS COMPANY II, L.P.; FALCON CABLEVISION, A CALIFORNIA LIMITED PARTNERSHIP; FALCON COMMUNITY CABLE, L.P.; FALCON COMMUNITY VENTURES I LIMITED PARTNERSHIP; FALCON FIRST CABLE OF THE SOUTHEAST, LLC; FALCON FIRST, LLC; FALCON TELECABLE, A CALIFORNIA LIMITED PARTNERSHIP; FALCON VIDEO COMMUNICATIONS, L.P.; HELICON PARTNERS I, L.P.; HOMETOWN T.V., LLC; HPI ACQUISITION CO. LLC; INTERLINK COMMUNICATIONS PARTNERS, LLC; LONG BEACH, LLC; MARCUS CABLE ASSOCIATES, L.L.C.; MARCUS CABLE OF ALABAMA, L.L.C.; MARCUS CABLE, LLC; MIDWEST CABLE COMMUNICATIONS, LLC; PEACHTREE CABLE TV, L.P.; PEACHTREE CABLE TV, LLC; PHONE TRANSFERS (AL), LLC; PHONE TRANSFERS (CA), LLC; PHONE TRANSFERS (GA), LLC; PHONE TRANSFERS (NC), LLC; PHONE TRANSFERS (TN), LLC; PHONE TRANSFERS (VA), LLC; PLATTSBURGH CABLEVISION, LLC; RENAISSANCE MEDIA LLC; RIFKIN ACQUISITION PARTNERS, LLC; ROBIN MEDIA GROUP, LLC; SCOTTSBORO TV CABLE, LLC TENNESSEE, LLC; THE HELICON GROUP, L.P.; VISTA BROADBAND COMMUNICATIONS, LLC; VOIP TRANSFERS (AL), LLC; VOIP TRANSFERS (CA) LLC; VOIP TRANSFERS (GA), LLC; VOIP TRANSFERS (NC), LLC; VOIP TRANSFERS (TN), LLC; VOIP TRANSFERS (VA), LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 046567/0090 →
SECURITY INTEREST Recorded May 18, 2016
From: BRIGHT HOUSE NETWORKS, LLC; CHARTER COMMUNICATIONS OPERATING, LLC; TIME WARNER CABLE ENTERPRISES LLC
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 038747/0507 →
Continuity (2)
Continuation 11615888 · Dec 22, 2006
Related Publication 20150163523A1 · Jun 11, 2015