IP Library Granted Patent US 9,910,635
Granted Patent B2
US 9,910,635 · App. 14/566,934 · Granted Mar 6, 2018

System and method for connecting to addresses received in spoken communications

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Quick Facts
Patent No.
US 9,910,635
App. No.
14/566,934
Granted
Mar 6, 2018
Kind
B2
Abstract

Disclosed herein are systems, methods, and computer-readable media to connecting to addresses received in spoken communications. The method for connecting to addresses received in spoken communications comprises receiving at least one spoken communication containing a spoken address, extracting each address automatically from the at least one spoken communication, displaying to a user at least one extracted address, and receiving from the user a selection of at least one extracted address to initiate communication.

Claims (46)

1. A method comprising:

receiving a spoken communication from a first user at a device associated with a second user, the spoken communication comprising a first phone number;

generating a menu of contact information items for contacting the first user, wherein the contact information items comprises the first phone number and a second phone number;

determining an order of the contact information items, wherein the order is based on usage habits of the second user;

displaying for the second user the menu of the contact information items in the order; and

receiving from the second user a selection from the menu of the contact information items to initiate communication with the first user, wherein the selection is associated with contact information for which electronic communication is possible.

2. The method of claim 1 , wherein the menu of the contact information items are displayed during playback of the spoken communication.

3. The method of claim 1 , wherein displaying of the menu of the contact information items occurs immediately following playback of the spoken communication.

4. The method of claim 1 , wherein the first phone number is one of a voicemail number, a fax number, a pager number, a local phone number, a long distance phone number, an international phone number, a toll-free number, and a premium number without area code.

5. The method of claim 1 , wherein the method is performed as a subscription-based service.

6. The method of claim 1 , wherein the method is performed as a pay-per-use service.

7. The method of claim 1 , wherein

the selection comprises multiple items from the menu of the contact information items, to yield selected items; and

the method further comprises connecting to the selected items simultaneously.

8. The method of claim 1 , wherein

the selection comprises multiple items from the menu of the contact information items, to yield selected items; and

the method further comprises connecting to the selected items serially.

9. The method of claim 1 , wherein

the selection comprises multiple items from the menu of the contact information items, to yield selected items; and

the method further comprises connecting to the selected items, wherein connecting to the selected items is achieved by one of placing a telephone call, placing a conference call, sending an email, sending a fax, locating on a map, opening a web site, connecting to an internet protocol address, and sending an instant message.

10. A system comprising:

a processor; and

a computer-readable storage medium having instructions stored therein which, when executed by the processor, result in the processor performing operations comprising:

receiving a spoken communication from a first user at a device associated with a second user, the spoken communication comprising a first phone number;

generating a menu of contact information items for contacting the first user, wherein the contact information items comprises the first phone number and a second phone number;

determining, via a processor, an order of the contact information items, wherein the order is based on usage habits of the second user;

displaying for the second user the menu of the contact information items in the order; and

receiving from the second user a selection from the menu of the contact information items to initiate communication with the first user, wherein the selection comprises multiple items from the contact information items.

11. The system of claim 10 , wherein the contact information items are displayed during playback of the spoken communication.

12. The system of claim 10 , wherein displaying of the contact information items occurs immediately following playback of the spoken communication.

13. The system of claim 10 , wherein the first phone number is one of a voicemail number, a fax number, a pager number, a local phone number, a long distance phone number, an international phone number, a toll-free number, and a premium number without area code.

14. The system of claim 10 , wherein the operations are performed as a subscription-based service.

15. The system of claim 10 , wherein the operations are performed as a pay-per-use service.

16. The system of claim 10 , wherein the computer-readable storage medium has additional instructions stored which, when executed by the processor, cause the processor to perform operations comprising connecting to the multiple items simultaneously.

17. The system of claim 10 , wherein the computer-readable storage medium has additional instructions stored which, when executed by the processor, cause the processor to perform operations comprising connecting to the multiple items serially.

18. The system of claim 10 , wherein

the selection comprises multiple items from the menu of the contact information items, to yield selected items; and

the computer-readable storage medium has additional instructions stored which, when executed by the processor, cause the processor to perform operations comprising connecting to the selected items, wherein connecting to the selected items is achieved by one of placing a telephone call, placing a conference call, sending an email, sending a fax, locating on a map, opening a web site, connecting to an internet protocol address, and sending an instant message.

19. A computer-readable storage device having instructions stored which, when executed by a computing device, result in the computing device performing operations comprising:

receiving a spoken communication from a first user at a device associated with a second user, the spoken communication comprising a first phone number;

generating a menu of contact information items for contacting the first user, wherein the contact information items comprises the first phone number and a second phone number;

determining an order of the contact information items, wherein the order is based on usage habits of the second user;

displaying for the second user the menu of the contact information items in the order;

receiving from the second user a selection from the menu of the contact information items to initiate communication with the first user, wherein the selection comprises multiple items from the contact information items; and

connecting to the multiple items.

20. The computer-readable storage device of claim 19 , wherein the menu of the contact information items are displayed during playback of the spoken communication.

Assignments (4)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 9, 2023
From: NUANCE COMMUNICATIONS, INC.
To: MICROSOFT TECHNOLOGY LICENSING, LLC
Reel/Frame 065531/0665 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 26, 2017
From: AT&T INTELLECTUAL PROPERTY I, L.P.
To: NUANCE COMMUNICATIONS, INC.
Reel/Frame 041498/0113 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 21, 2016
From: AT&T SERVICES, INC.
To: AT&T INTELLECTUAL PROPERTY I, L.P.
Reel/Frame 038973/0169 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 21, 2016
From: MACWAN, SANJAY
To: AT&T SERVICES, INC.
Reel/Frame 039098/0893 →