Voicemail preview and editing system
View Patent ↗A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message prior to delivery to one or more called parties. The voicemail computer system may analyze a voicemail message to detect errors, omissions, or potentially offensive words. The voicemail computer may analyze a voicemail message to make suggestions as to tone, content or information contained within the voicemail message. The calling party can edit the voicemail message or approve it prior to providing a notification to one or more called parties that they have received the voicemail message.
1. A voicemail system, comprising:
a memory for storing executable program instructions; and
processor electronics configured to execute the program instructions in order to:
record an audio voicemail message from a calling party;
transcribe the audio voicemail message to text;
present the text of the audio voicemail message to the calling party with a number of controls that allow a calling party to accept, reject or edit the voicemail message and wherein the processor electronics is configured execute program instructions in order to provide a notification to two or more called parties who have received a voicemail message and to accept edits to the voicemail message by the calling party up to a time at which the voicemail system detects that one of the called party retrieves the voicemail message.
2. The voicemail system of claim 1 where the processor electronics is configured to execute program instructions to present the text of the voicemail message to the calling party by sending an e-mail message to the calling party.
3. The voicemail system of claim 1 where the processor electronics is configured to execute program instructions to present the text of the voicemail message to the calling party by sending a text message to the calling party.
4. The voicemail system of claim 1 where the processor electronics is configured to execute program instructions to present the text of the voicemail message to the calling party by posting the transcribed voicemail message on a web site that is accessible by the calling party.
5. A voicemail system, comprising:
a memory for storing executable program instructions; and
processor electronics configured to execute the program instructions in order to:
record an audio voicemail message from a calling party to two or more called parties;
provide an indication to the two or more called parties who have received a voicemail message;
transcribe the audio voicemail message to text;
present the text of the audio voicemail message to the calling party with a number of controls that allow a calling party to accept, reject or edit the voicemail message and wherein the processor electronics is configured to execute program instructions to prevent the calling party from making changes to the voicemail message after a time at which one of the called party retrieves the voicemail message.
6. The voicemail system of claim 5 , wherein the processor electronics is configured to:
retrieve information about the calling party from a database;
analyze the transcribed voicemail message using the retrieved information; and
produce one or more suggestions regarding the transcribed voicemail message to the calling party.