On-demand video communication for controlled-environment facility residents
During a voice call between a resident of a controlled-environment facility and another party, an indication by the resident or the other call party to convert the voice call to a video communication between the resident and the other party may be made. Whereupon, a controlled-environment communications processing system may confirm that both parties agree to convert the voice call to a video communication, and may query a controlled-environment facility administration and management system to confirm that the resident may take part in a video communication. Thereafter, such as in response to confirmation both parties agree to convert the voice call to a video communication and/or that the resident may take part in a video communication, a video communication link may be established between a communication device in use by the resident and a communication device in use by the other party.
1. A method comprising:
receiving an indication from a call party during a voice call between a resident of a controlled environment facility and another call party, by a controlled-environment facility communications processing system, to convert the voice call to a video communication;
confirming, by the controlled-environment facility communications processing system, that the resident may take part in a video communication prior to establishing a video communications link; and
establishing, by the controlled-environment facility communications processing system, a video communication link between a communication device in use by the resident and a communication device in use by the other call party.
2. The method of claim 1 , wherein establishing the video communications link is carried-out in response to the call party that did not initiate conversion of the voice call into a video communication resident accepting the conversion of the voice call to the video communication.
3. The method of claim 1 , wherein the confirming further comprises querying a controlled-environment facility administration and management system, by the controlled-environment facility communications processing system, as to whether the resident may take part in a video communication.
4. The method of claim 1 , further comprising accepting payment from the resident or the other call party for the video communication.
5. The method of claim 1 , further comprising charging a resident communications account maintained by the controlled-environment facility for the benefit of the resident for payment of the video communication.
6. The method of claim 1 , wherein the other call party is a non-resident of a controlled-environment facility.
7. The method of claim 1 , wherein the other call party is another resident of the controlled-environment facility.
8. The method of claim 1 , wherein the other call party is a resident of another controlled-environment facility.
9. A non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by a controlled-environment facility communications processing system, cause the controlled-environment facility communications processing system to:
connect a voice call between a resident of a controlled-environment facility and another call party;
accept an indication by the resident or the other call party to convert the voice call to a video communication between the resident and the other call party;
confirm that the resident may take part in a video communication, prior to establishing a video communications link; and
establish a video communication link between a communication device in use by the resident and a communication device in use by the other call party.
10. The non-transitory computer-readable storage medium of claim 9 , the program instructions further executable by the controlled-environment facility communications processing system to:
confirm that the resident or other call party, who did not select the option to convert the voice call to a video communication, agrees to convert the voice call to a video communication; and
establish the video communication link in response to confirmation that the resident or other call party, who did not select the option to convert the voice call to a video communication, agrees to convert the voice call to a video communication.
11. The non-transitory computer-readable storage medium of claim 9 , the program instructions further executable by the controlled-environment facility communications processing system to confirm that the resident may take part in a video communication by querying a controlled-environment facility administration and management system as to whether the resident may take part in a video communication.
12. The non-transitory computer-readable storage medium of claim 9 , the program instructions further executable by the controlled-environment facility communications processing system to accept payment from the resident or the other call party for the video communication.
13. The non-transitory computer-readable storage medium of claim 9 , the program instructions further executable by the controlled-environment facility communications processing system to charge a resident communications account maintained by the controlled-environment facility for the benefit of the resident for payment for the video communication.
14. The non-transitory computer-readable storage medium of claim 9 , wherein the other call party is a non-resident of a controlled-environment facility.
15. The non-transitory computer-readable storage medium of claim 9 , wherein the other call party is another resident of the controlled-environment facility.
16. The non-transitory computer-readable storage medium of claim 9 , wherein the other call party is a resident of another controlled-environment facility.
17. A controlled-environment facility communications processing system comprising:
at least one processor; and
a memory coupled to the at least one processor, wherein the memory stores program instructions, and wherein the program instructions are executable by the at least one processor to:
connect a voice call between a resident of a controlled-environment facility and another call party;
accept an indication by the resident or the other call party to convert the voice call to a video communication between the resident and the other call party;
confirm that the resident may take part in a video communication, prior to establishing a video communications link; and
establish a video communication link between a communication device in use by the resident and a communication device in use by the other call party.
18. The controlled-environment facility on-demand video communication system of claim 17 , wherein the program instructions are further executable by the at least one processor to:
confirm that the resident or other call party, who did not select the option to convert the voice call to a video communication, agrees to convert the voice call to a video communication;
query a controlled-environment facility administration and management system to confirm that the resident may take part in a video communication; and
establishment of the video communication link is carried out in response to confirmation that the resident or other call party, who did not select the option to convert the voice call to a video communication, agrees to convert the voice call to a video communication and confirmation that that the resident may take part in a video communication.
19. The controlled-environment facility on-demand video communication system of claim 17 , wherein the program instructions are further executable by the at least one processor to accept payment from the resident or the other call party for the video communication.
20. The controlled-environment facility on-demand video communication system of claim 17 , wherein the program instructions are further executable by the at least one processor to charge a resident communications account maintained by the controlled-environment facility for the benefit of the resident for payment of the video communication.
21. The controlled-environment facility on-demand video communication system of claim 17 , wherein the other call party is a non-resident of a controlled-environment facility.
22. The controlled-environment facility on-demand video communication system of claim 17 , wherein the other call party is another resident of the controlled-environment facility and the program instructions are further executable by the at least one processor to charge a resident communications account maintained by the controlled-environment facility for the benefit of each of the residents or charge a community communications account maintained by the controlled-environment facility for the benefit of both of the residents, for the video communication.
23. The controlled-environment facility on-demand video communication system of claim 17 , wherein the other call party is a resident of another controlled-environment facility and the program instructions are further executable by the at least one processor to charge a resident communications account maintained by each of the controlled-environment facilities for the benefit of each of the residents or charge a community communications account maintained by at least one of the controlled-environment facilities for the benefit of both of the residents, for the video communication.