MULTI-PARTY CONVERSATION ANALYZER & LOGGER
In one aspect, the present invention facilitates the investigation of networks of criminals, by gathering associations between phone numbers, the names of persons reached at those phone numbers, and voice print data. In another aspect the invention automatically detects phone calls from a prison where the voiceprint of the person called matches the voiceprint of a past inmate. In another aspect the invention detects identity scams in prisons, by monitoring for known voice characteristics of likely imposters on phone calls made by prisoners. In another aspect, the invention automatically does speech-to-text conversion of phone numbers spoken within a predetermined time of detecting data indicative of a three-way call event while monitoring a phone call from a prison inmate. In another aspect, the invention automatically thwarts attempts of prison inmates to use re-dialing services. In another aspect, the invention automatically tags audio data retrieved from a database, by steganographically encoding into the audio data the identity of the official retrieving the audio data.
1 . A method of investigating possible inmate criminal activity on a correctional facility phone system, comprising:
automatically detecting an IVR system voice on the called-party side of the line at the beginning of an inmate call,
automatically converting a phone number subsequently spoken by said inmate to text,
automatically determining the identity of the called party,
determining whether said correctional facility has a voice model for said person being called,
if said voice model is available, disconnecting said inmate from said dialed IVR system and connecting said inmate to a silent and then a ringing line, and
connecting said inmate to a prison official speaking through a voice disguiser configured to make said prison official sound like the called party.