Booking method and system
The invention relates to a method and system for booking reservations in a booking system and synchronizing bookings among several booking systems. The system comprises at least one booking system; at least one service provider; a mediator service; a client, and at least one client terminal device that can be a mobile device and that includes a dialogue. The client uses the dialogue to enter information into the system and the mediator receives inquiries and answers from the at least one booking system, the at least one service provider, and the at least one client. The mediator transfers and adapts information between them. The method and system are particularly suited for use with mobile phone users by Small Message Service messages.
1. A method for authenticating a client, the method comprising:
authenticating the client, associated with a client account, for an electronically available service, by a network server, wherein the client to be authenticated is also associated with a mobile device capable of sending and receiving messages and having an associated mobile device identifier address,
wherein the network server:
determines a plurality of currently available reply addresses and currently available reply symbols;
selects a reply address from the currently available reply addresses and selects at least one reply symbol from the currently available reply symbols for a message;
assigns the selected reply address and selected at least one reply symbol to the message;
sends the message to the client at the mobile device identifier address; and
authenticates the client based on the client's response to the message,
wherein the authentication of the client is based on the client's response to the message being sent from the mobile device identifier address of the mobile device associated with the client and at least one of the client's response being received at the selected reply address and the client's response to the message containing the selected at least one reply symbol.
2. The method of claim 1 , wherein the message is a text message, Short Message Service message, Multimedia Message Service message or electronic-mail message.
3. The method of claim 1 , wherein the selected reply address is compatible with Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony applications, call centers, video conferences, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
4. The method of claim 1 , wherein the response uses, as a form of communication at least one of Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony application, call center, video conference, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
5. The method of claim 1 , wherein the mobile device identifier address of the mobile device associated with the client is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
6. The method of claim 1 , wherein the selected reply address is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
7. The method of claim 1 , wherein the selected at least one reply symbol is compatible with the communication between the network server and the mobile device.
8. The method of claim 1 , wherein the client account is an account for an online store, online service provider and/or website.
9. The method of claim 1 , wherein the response to the message authorizes a transaction involving a product or service via the client account.
10. The method of claim 9 , wherein the response to the message authorizes a payment for a product or service via the client account.
11. The method of claim 1 , wherein the message includes at least one choice that is selectable by the customer to authorize a transaction in which payment is provided in exchange for a product or service via the client account.
12. The method of claim 1 , wherein the response to the message includes the mobile device identifier address of the mobile device associated with the client.
13. A method for authenticating a client, the method comprising:
authenticating the client, associated with a client account, for provisioning of an electronically available service, by a network server, wherein the client to be authenticated is also associated with a mobile device capable of sending and receiving messages and is associated with a mobile device identifier address,
wherein the network server:
determines a challenge for authenticating the client;
selects, for the challenge, at least one parameter from currently available parameters for a message, wherein the selected at least one parameter is specific to that message;
assigns the selected at least one parameter to the message;
sends the message to the client at the mobile device identifier address; and
authenticates the client for the user account for provisioning of the electronically available service on the mobile device based on the client's response to the message,
wherein the authentication of the client is based on the client's response to the message being sent from the mobile device identifier address of the mobile device associated with the client and the client's response meeting requirements determined by the challenge.
14. The method of claim 13 , wherein the challenge comprises a token that comprises at least one of a reply address, a reply symbol or a reply communication channel.
15. The method of claim 13 , wherein the at least one parameter comprises:
a reply address selected from currently available reply addresses;
a reply symbol selected from currently available reply symbols; and
a reply communication channel selected from currently available reply communication channels.
16. The method of claim 13 , wherein the message is a text message, Short Message Service message, Multimedia Message Service message or electronic-mail message.
17. The method of claim 13 , wherein the at least one parameter is a reply address that is compatible with Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony application, call center, video conference, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
18. The method of claim 13 , wherein the response uses, as a form of communication, at least one of Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony application, call center, video conference, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
19. The method of claim 13 , wherein the mobile device identifier address of the mobile device associated with the client is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
20. The method of claim 17 , wherein the reply address is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
21. The method of claim 13 , wherein the at least one parameter is a reply symbol that is compatible with the communication between the network server and the mobile device.
22. A user authentication method comprising:
authenticating a user with a user account for provisioning of an electronically available service, by a network server, wherein the user is associated with a mobile device that would be used for the electronically available service, the mobile device having an identifier address and being capable of sending and receiving messages,
wherein the network server:
determines a plurality of currently available reply addresses and currently available reply symbols;
selects a reply address from the currently available reply addresses and selects at least one reply symbol from the currently available reply symbols for a message;
assigns the selected reply address and selected at least one reply symbol to the message;
sends the message to the user at the mobile device identifier address; and
authenticates the user for the electronically available service based on the user's response to the message,
wherein the authentication of the user is based on the user's response to the message being sent from the mobile device identifier address of the mobile device associated with the user and at least one of the user's response being received at the selected reply address and containing the selected at least one reply symbol.
23. The method of claim 13 , wherein the client account is an account for an online store, online service provider and/or website.
24. The method of claim 13 , wherein the response to the message authorizes a transaction involving a product or service via the client account.
25. The method of claim 13 , wherein the response to the message authorizes a payment for a product or service via the client account.
26. The method of claim 13 , wherein the message includes at least one choice that is selectable by the customer to authorize a transaction in which payment is provided in exchange for a product or service via the client account.
27. The method of claim 13 , wherein the response to the message includes the mobile device identifier address of the mobile device associated with the client.
28. The method of claim 22 , wherein the user account is an account for an online store, online service provider and/or website.
29. A user authentication method comprising:
authenticating a user with a user account for provisioning of an electronically available service, by a network server, wherein the user is associated with a mobile device that would be used for the electronically available service, the mobile device having an identifier address and being capable of sending and receiving messages,
wherein the network server:
determines a challenge for authenticating the user;
selects, for the challenge, at least one parameter from currently available parameters for a message, wherein the selected at least one parameter is specific to that message;
assigns the selected at least one parameter to the message;
sends the message to the user at the mobile device identifier address; and
authenticates the user for the user account for provisioning of the electronically available service on the mobile device based on the user's response to the message,
wherein the authentication of the user is based on the user's response to the message being sent from the mobile device identifier address of the mobile device associated with the user and the user's response meeting requirements determined by the challenge.
30. A network server implemented mediator for authenticating a client associated with a client account for an electronically available service:
wherein the client to be authenticated is also associated with a mobile device capable of sending and receiving messages and having an associated mobile device identifier address,
wherein the network server:
determines a plurality of currently available reply addresses and currently available reply symbols;
selects a reply address from the currently available reply addresses and selects at least one reply symbol from the currently available reply symbols for a message;
assigns the selected reply address and selected at least one reply symbol to the message;
sends the message to the client at the mobile device identifier address; and
authenticates the client based on the client's response to the message, and
wherein the authentication of the client is based on the client's response to the message being sent from the mobile device identifier address of the mobile device associated with the client and at least one of the client's response being received at the selected reply address and containing the selected at least one reply symbol.
31. The mediator of claim 30 , wherein the message is a text message, Short Message Service message, Multimedia Message Service message or electronic-mail message.
32. The mediator of claim 30 , wherein the selected reply address is compatible with Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony applications, call centers, video conferences, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
33. The mediator of claim 30 , wherein the response uses, as a form of communication at least one of Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony application, call center, video conference, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
34. The mediator of claim 30 , wherein the mobile device identifier address of the mobile device associated with the client is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
35. The mediator of claim 30 , wherein the selected reply address is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
36. The mediator of claim 30 , wherein the selected at least one reply symbol is compatible with the communication between the network server and the mobile device.
37. The mediator of claim 30 , wherein the client account is an account for an online store, online service provider and/or website.
38. The mediator of claim 30 , wherein the response to the message authorizes a transaction involving a product or service via the client account.
39. The mediator of claim 38 , wherein the response to the message authorizes a payment for a product or service via the client account.
40. The mediator of claim 30 , wherein the message includes at least one choice that is selectable by the customer to authorize a transaction in which payment is provided in exchange for a product or service via the client account.
41. The mediator of claim 30 , wherein the response to the message includes the mobile device identifier address of the mobile device associated with the client.
42. A network server implemented mediator for authenticating a client associated with a client account, for provisioning of an electronically available service, wherein:
the client to be authenticated is also associated with a mobile device capable of sending and receiving messages and is associated with a mobile device identifier address,
wherein the network server:
determines a challenge for authenticating the client;
selects, for the challenge, at least one parameter from currently available parameters for a message, wherein the selected at least one parameter is specific to that message;
assigns the selected at least one parameter to the message;
sends the message to the client at the mobile device identifier address; and
authenticates the client for the client account for provisioning of the electronically available service on the mobile device based on the client's response to the message, and
wherein the authentication of the client is based on the client's response to the message being sent from the mobile device identifier address of the mobile device associated with the client and the client's response meeting requirements determined by the challenge.
43. The mediator of claim 42 , wherein the challenge comprises a token that comprises at least one of a reply address, a reply symbol or a reply communication channel.
44. The mediator of claim 42 , wherein the parameter comprises a reply address selected from currently available reply addresses, a reply symbol selected from currently available reply symbols; or a reply communication channel selected from currently available reply communication channels.
45. The mediator of claim 42 , wherein the message is a text message, Short Message Service message, Multimedia Message Service message or electronic-mail message.
46. The mediator of claim 42 , wherein the at least one parameter is a reply address that is compatible with Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony application, call center, video conference, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
47. The mediator of claim 42 , wherein the response uses, as a form of communication, at least one of Short Message Service, Multimedia Message Service, electronic-mail, Internet mail, voice mail, Web browser, telephony application, call center, video conference, a Personal Information Manager, a Personal Data Assistant, a pager, facsimile, office equipment or a smart card address.
48. The mediator of claim 42 , wherein the mobile device identifier address of the mobile device associated with the client is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
49. The mediator of claim 46 , wherein the reply address is an A-subscriber's number, a Calling Line Identity, an e-mail address or an IP address.
50. The mediator of claim 42 , wherein the at least one parameter is a reply symbol that is compatible with the communication between the network server and the mobile device.
51. The mediator of claim 42 , wherein the client account is an account for an online store, online service provider and/or website.
52. The method of claim 29 , wherein the user account is an account for an online store, online service provider and/or website.
53. The mediator of claim 42 , wherein the response to the message authorizes a transaction involving a product or service via the client account.
54. The mediator of claim 42 , wherein the response to the message authorizes a payment for a product or service via the client account.
55. The mediator of claim 42 , wherein the message includes at least one choice that is selectable by the customer to authorize a transaction in which payment is provided in exchange for a product or service via the client account.
56. The mediator of claim 42 , wherein the response to the message includes the mobile device identifier address of the mobile device associated with the client.
57. A network server implemented mediator for authenticating a user with a user account for provisioning of an electronically available service, wherein:
the user is associated with a mobile device that would be used for the electronically available service, the mobile device having an identifier address and being capable of sending and receiving messages,
wherein the network server:
determines a plurality of currently available reply addresses and currently available reply symbols;
selects a reply address from the currently available reply addresses and selects at least one reply symbol from the currently available reply symbols for a message;
assigns the selected reply address and/or the selected at least one reply symbol to the message;
sends the message to the user at the mobile device identifier address; and
authenticates the user for the electronically available service based on the user's response to the message, and
wherein the authentication of the user is based on the user's response to the message being sent from the mobile device identifier address of the mobile device associated with the user and at least one of the user's response being received at the selected reply address or containing the selected at least one reply symbol.
58. A network server implemented mediator for authenticating a user with a user account for provisioning of an electronically available service, wherein:
the user is associated with a mobile device that would be used for the electronically available service, the mobile device having an identifier address and being capable of sending and receiving messages,
wherein the network server:
determines a challenge for authenticating the user;
selects, for the challenge, at least one parameter from currently available parameters for a message, wherein the selected at least one parameter is specific to that message;
assigns the selected at least one parameter to the message;
sends the message to the user at the mobile device identifier address; and
authenticates the user for the user account for provisioning of the electronically available service on the mobile device based on the user's response to the message, and
wherein the authentication of the user is based on the user's response to the message being sent from the mobile device identifier address of the mobile device associated with the user and the user's response meeting requirements determined by the challenge.