Method and device for retrieving secured terminal log data
A mobile device, such as a cellular phone, can retrieve log data from a secured terminal, such as an automated teller machine. The mobile device can download data including a log from a secured terminal through a connection established therebetween, such as through a wired port on the secured terminal. The mobile device can determine a data representation of a geographic location of the secured terminal determined from at least one of a positioning service and a positioning device, such as from a global positioning system module of the mobile device. The mobile device can automatically upload data including the log and the geographic location to at least one server via a network, such as a wireless 3G network. The at least one server can select the closest secured terminal to the first geographic location, based on a database of known, stored locations of secured terminals.
1. A method, comprising:
downloading data including a first log from a first secured terminal to a mobile device through a connection established therebetween, wherein the first log includes at least one of a transactional detail or an operating condition of the first secured terminal, and wherein the transactional detail includes a failed transaction detail;
receiving information regarding a first geographic location of the first secured terminal from at least one of a positioning service or a positioning device;
automatically determining, from the information received from the at least one of the positioning service or positioning device, a data representation of a first geographic location of the first secured terminal, wherein the data representation includes a coordinate of the first secured terminal; and
automatically uploading data including the first log and the first geographic location from the mobile device to at least one server via a network.
2. The method of claim 1 , wherein the first secured terminal is an automated teller machine.
3. The method of claim 1 , wherein the connection comprises a wired port on the first secured terminal.
4. The method of claim 1 , wherein the positioning device is a global positioning system module of the mobile device.
5. The method of claim 1 , wherein the positioning device is a beacon device.
6. The method of claim 1 , wherein the network is a wireless network.
7. The method of claim 1 , wherein the data representation of the first geographic location is associated with configuration data of the first secured terminal accessible to the server.
8. The method of claim 1 , further comprising:
downloading data including a second log from a second secured terminal to the mobile device through a connection established therebetween;
determining a data representation of a second geographic location of the second secured terminal determined from at least one of the positioning service and the positioning device; and
automatically uploading data including the second log and the second geographic location from the mobile device to the at least one server via the network.
9. The method of claim 8 , wherein the data representation of the first and second geographic locations are associated with configuration data of the first and secured terminals accessible to the server, respectively.
10. The method of claim 1 , wherein the first secured terminal is connected to a non-public network via a wired connection and is not connected to a wireless network.
11. The method of claim 1 , further comprising:
confirming, via data exchanged through the connection, that the mobile device satisfies at least one security protocol.
12. A method, comprising:
downloading data including a log from a secured terminal to a mobile device through a wired port on the secured terminal, wherein the log includes at least one of a transactional detail or an operating condition of the secured terminal, and wherein the transactional detail includes a failed transaction detail;
receiving information regarding a geographic location of the secured terminal from a global positioning system module;
automatically determining, from the information received from global positioning system module, a data representation of a geographic location of the secured terminal, wherein the data representation includes a coordinate of the secured terminal; and
automatically uploading data including the log and the geographic location from the mobile device to at least one server via a wireless network.
13. The method of claim 12 , wherein the secured terminal is an automated teller machine.
14. The method of claim 12 , wherein the data representation of the geographic location is associated with configuration data of the secured terminal accessible to the server.
15. The method of claim 12 , wherein the secured terminal is connected to a non-public network via a wired connection and is not connected to a wireless network.
16. The method of claim 12 , further comprising:
confirming, via data exchanged through the wired port on the secured terminal, that the mobile device satisfies at least one security protocol.
17. A mobile device, comprising:
a network interface device;
at least one processor; and
at least one memory device storing instructions executable by the at least one processor, the instructions being executable by the at least one processor to perform data processing activities, the data processing activities comprising:
downloading data including a first log from a first secured terminal to a mobile device through a connection established therebetween, wherein the first log includes at least one of a transactional detail or an operating condition of the first secured terminal, and wherein the transactional detail includes a failed transaction detail;
receiving information regarding a first geographic location of the first secured terminal from at least one of a positioning service or a positioning device;
automatically determining from the information received from the at least one of the positioning service or the positioning device, a data representation of a first geographic location of the first secured terminal determined from at least one of a positioning service and a positioning device, wherein the data representation includes a coordinate of the first secured terminal; and
automatically uploading data including the first log and the first geographic location from the mobile device to at least one server via a network accessed by the network interface device.
18. The mobile device of claim 17 , wherein the connection comprises a wired port on the first secured terminal.
19. The mobile device of claim 17 , wherein the positioning device is a global positioning system module of the mobile device.
20. The mobile device of claim 17 , wherein the data representation of the first geographic location is associated with configuration data of the first secured terminal accessible to the server.