Method, manufacture, and apparatus for facilitating a sales transaction via an interactive display platform
View Patent ↗Methods and apparatus are disclosed for facilitating, via an interactive display platform, a sales transaction conducted in real time between a consultant associated with a consultant device and a customer associated with a customer device. Independent user interaction control capabilities are assigned to the consultant device and the customer device for controlling the sharing of information, the identification of selections pertaining to the shared information and the population of a virtual shopping cart based on the selections, and/or for interacting with the shared information, selections and populated virtual shopping cart. The disclosed methods, systems, and apparatus can facilitate a sales transaction involving any type of product and/or service, including the sale of a report containing product data.
1. A method to control computer interactions between a first device and a second device involved in a real time sales transaction conducted via an interactive display platform hosted by a server in communication between the first and second devices, the method comprising:
establishing, by the server, a peer-to-peer communication path between the first and second devices via a session initiation communication transmitted from the server to at least one of the first device or the second device in response to a session initiation request received at the server from the second device, the peer-to-peer communication path to provide a direct peer-to-peer connection between the first and second devices;
assigning, by the server, a first user interaction control capability to the first device via a first user control communication transmitted from the server to the first device;
assigning, by the server, a second user interaction control capability to the second device via a second user control communication transmitted from the server to the second device, the first user interaction control capability being independent of the second user interaction control capability;
communicating, by the server, shared information to present contemporaneously on the first and second devices, the communicating performed using processing resources of the server to facilitate participation of the first and second devices in the interactive display platform without imposing a processing resources burden corresponding to an offloaded processing resources demand on the first and second devices to manage sharing of the shared information between the first and second devices, the shared information including data representing a plurality of products available for purchase, the communicating of the shared information including:
in response to an information request received at the server from the first device, communicating, via an information communication transmitted from the server to the first device, information including the shared information to present on the first device, the information request being based on an interest indication communication generated at the second device using the second user interaction control capability and transmitted from the second device to the first device via the direct peer-to-peer connection; and
in response to a shared information request received at the server from the second device, communicating, via a shared information communication transmitted from the server to the second device, the shared information to present on the second device, the shared information request being based on a shared information alert communication generated at the first device using the first user interaction control capability and transmitted from the first device to the second device via the direct peer-to-peer connection; and
receiving, at the server, a selection applied to the shared information presented contemporaneously on the first and second devices, the selection based on the first device using the first user interaction control capability, the selection also based on a selection indication communication transmitted from the second device to the first device via the direct peer-to-peer connection to select at least one of the products available for purchase.
2. The method of claim 1 , wherein the shared information alert communication is based on an information sharing request transmitted from the first device to the server.
3. The method of claim 1 , wherein respective ones of the products available for purchase constitute data that is available for purchase.
4. The method of claim 1 , wherein the selection is based on a filter applied to the data representing the plurality of products available for purchase.
5. The method of claim 1 , wherein the selection is at least one of a category selection, a location selection, a fact selection, a channel selection, or a date range selection.
6. The method of claim 1 , wherein the selection indication communication is based on the second device using the second user interaction control capability.
7. The method of claim 1 , wherein the selection indication communication is communicated via at least one of a text chat communication, a video chat communication, or a voice over internet protocol communication transmitted from the second device to the first device via the direct peer-to-peer connection.
8. The method of claim 1 , further including communicating, by the server, a populated virtual shopping cart to present contemporaneously on the first and second devices in response to a population indication communication received at the server from the first device using the first user interaction control capability, the population indication communication based on a purchase indication communication generated at the second device using the second user interaction control capability and transmitted from the second device to the first device via the direct peer-to-peer connection, the populated virtual shopping cart including a representation of the shared information and the selection.
9. An apparatus to control computer interactions between a first device and a second device involved in a real time sales transaction conducted via an interactive display platform, the apparatus comprising:
a server in communication between the first and second devices, the server to host the interactive display platform, the server to:
establish a peer-to-peer communication path between the first and second devices via a session initiation communication transmitted from the server to at least one of the first device or the second device in response to a session initiation request received at the server from the second device, the peer-to-peer communication path to provide a direct peer-to-peer connection between the first and second devices;
assign a first user interaction control capability to the first device via a first user control communication transmitted from the server to the first device;
assign a second user interaction control capability to the second device via a second user control communication transmitted from the server to the second device, the first user interaction control capability being independent of the second user interaction control capability;
communicate shared information to present contemporaneously on the first and second devices, the communicating to be performed using processing resources of the server to facilitate participation of the first and second devices in the interactive display platform without imposing a processing resources burden corresponding to an offloaded processing resources demand on the first and second devices to manage sharing of the shared information between the first and second devices, the shared information including data representing a plurality of products available for purchase, the communicating of the shared information to include:
in response to an information request received at the server from the first device, communicating, via an information communication transmitted from the server to the first device, information including the shared information to present on the first device, the information request being based on an interest indication communication generated at the second device using the second user interaction control capability and transmitted from the second device to the first device via the direct peer-to-peer connection; and
in response to a shared information request received at the server from the second device, communicating, via a shared information communication transmitted from the server to the second device, the shared information to present on the second device, the shared information request being based on a shared information alert communication generated at the first device using the first user interaction control capability and transmitted from the first device to the second device via the direct peer-to-peer connection; and
receive a selection applied to the shared information presented contemporaneously on the first and second devices, the selection based on the first device using the first user interaction control capability, the selection also based on a selection indication communication transmitted from the second device to the first device via the direct peer-to-peer connection to select at least one of the products available for purchase.
10. The apparatus of claim 9 , wherein the shared information alert communication is based on an information sharing request transmitted from the first device to the server.
11. The apparatus of claim 9 , wherein the selection is based on a filter applied to the data representing the plurality of products available for purchase.
12. The apparatus of claim 9 , wherein the server is further to communicate a populated virtual shopping cart to present contemporaneously on the first and second devices in response to a population indication communication received at the server from the first device using the first user interaction control capability, the population indication communication based on a purchase indication communication generated at the second device using the second user interaction control capability and transmitted from the second device to the first device via the direct peer-to-peer connection, the populated virtual shopping cart including a representation of the shared information and the selection.
13. The apparatus of claim 9 , wherein the selection indication communication is based on the second device using the second user interaction control capability.
14. The apparatus of claim 9 , wherein the selection indication communication is communicated via at least one of a text chat communication, a video chat communication, or a voice over internet protocol communication transmitted from the second device to the first device via the direct peer-to-peer connection.
15. A non-transitory computer readable medium comprising computer readable instructions that, when executed, cause a processor to control computer interactions between a first device and a second device involved in a real time sales transaction conducted via an interactive display platform hosted by a server in communication between the first and second devices, the processor to at least:
establish a peer-to-peer communication path between the first and second devices via a session initiation communication transmitted from the server to at least one of the first device or the second device in response to a session initiation request received at the server from the second device, the peer-to-peer communication path to provide a direct peer-to-peer connection between the first and second devices;
assign a first user interaction control capability to the first device via a first user control communication transmitted from the server to the first device;
assign a second user interaction control capability to the second device via a second user control communication transmitted from the server to the second device, the first user interaction control capability being independent of the second user interaction control capability;
communicate shared information via the server to present contemporaneously on the first and second devices, the communicating to be performed using processing resources of the server to facilitate participation of the first and second devices in the interactive display platform without imposing a processing resources burden corresponding to an offloaded processing resources demand on the first and second devices to manage sharing of the shared information between the first and second devices, the shared information including data r presenting a plurality of products available for purchase, the communicating of the shared information to include:
in response to an information request received at the server from the first device, communicating, via an information communication transmitted from the server to the first device, information including the shared information to present on the first device, the information request being based on an interest indication communication generated at the second device using the second user interaction control capability and transmitted from the second device to the first device via the direct peer-to-peer connection; and
in response to a shared information request received at the server from the second device, communicating, via a shared information communication transmitted from the server to the second device, the shared information to present on the second device, the shared information request being based on a shared information alert communication generated at the first device using the first user interaction control capability and transmitted from the first device to the second device via the direct peer-to-peer connection; and
receive, at the server, a selection applied to the shared information presented contemporaneously on the first and second devices, the selection based on the first device using the first user interaction control capability, the selection also based on a selection indication communication transmitted from the second device to the first device via the direct peer-to-peer connection to select at least one of the products available for purchase.
16. The non-transitory computer readable medium of claim 15 , wherein the shared information alert communication is based on an information sharing request transmitted from the first device to the server.
17. The non-transitory computer readable medium of claim 15 , wherein the instructions are further to cause the processor to at least communicate populated virtual shopping cart via the server to present contemporaneously on the first and second devices in response to a population indication communication received at the server from the first device using the first user interaction control capability, the population indication communication based on a purchase indication communication generated at the second device using the second user interaction control capability and transmitted from the second device to the first device via the direct peer-to-peer connection, the populated virtual shopping cart including a representation of the shared information and the selection.
18. The non-transitory computer readable medium of claim 15 , wherein the selection indication communication is based on the second device using the second user interaction control capability.
19. The non-transitory computer readable medium of claim 15 , wherein the selection indication communication is communicated via at least one of a text chat communication, a video chat communication, or a voice over internet protocol communication transmitted from the second device to the first device via the direct peer-to-peer connection.
20. The non-transitory computer readable medium of claim 15 , wherein the selection is based on a filter applied to the data representing the plurality of products available for purchase.