EVENTS AND RELATED RESPONSES BETWEEN AN EXPERT ENGINE AND AN ADVANCED MOBILE TRANSACTION PLATFORM
A method is disclosed herein in accordance with an embodiment of the present invention. The method may include deriving at a mobile transaction platform a multi-dimensional context from one or more user transactions and determining at least one life occurrence based, at least in part, on the multi-dimensional context. The one or more user transactions may be conducted through the mobile transaction platform. The one or more user transactions may be stored on a third-party source. In an aspect, the at least one life occurrence has yet to occur. In another aspect of the invention, the life occurrence has already occurred. The multi-dimensional context may include at least one of user location information and life occurrence location information. The multi-dimensional context may include at least one of a time of life occurrence and a current time.
1 . An system, comprising:
a first processor for executing code stored on a non-transient computer readable medium to consolidate transactional analytics from a mobile transaction platform (MTP) with data from at least one third party source to produce a data set comprising data representing aspects of a plurality of user-specific life occurrences;
a second processor adapted to determine, in real-time or near real-time, a type of life occurrence of a person with whom a portion of the transactional analytics and a portion of the data from the at least one third party source is associated, the type of life occurrence determined from among a set of possible life occurrences, the set of possible life occurrences based at least in part on the data set;
a resolution path generation facility that generates a plurality of resolution paths having a series of action events a portion of which require responses from a user and leading to resolution of at least one life occurrence of the determined type of life occurrence; and
a digital electronic communications interface between the MTP and the resolution path generation facility that facilitates the sharing of responses to the action events between the MTP and the resolution path generation facility, wherein at least one of determining the type of life occurrence and generating the plurality of resolution paths is based on the shared responses.
2 . The system of claim 1 , wherein the determination a type of life occurrence utilizes temporal data, spatial data and risk assessment.
3 . The system of claim 1 , wherein at least one response from a user to one of the action events is via use of a life occurrence node.
4 . The system of claim 3 , wherein the life occurrence node is a mobile device.
5 . The system of claim 1 , wherein the processor further generates a multidimensional context data set used by the second processor in determining a life occurrence type.
6 . The system of claim 5 , wherein the multidimensional context data set comprises vendor personalization of a vendor-specific application executing in a processor of a life occurrence node, context items comprising time, location, and importance of the determined life occurrence type and at least one context item selected from a list of context items consisting of: a transaction detail, an urgency, the status of a credit card or account, mobile device use history, payment source, wallet state, type of transaction, product/service, vendor, delivery method, delivery arrangements, tax status, transaction participant, user preferences, the presence of a network or a particular account, user associations with a non-vendor third-party, presence of vouchers and promotions, loyalty points, third-party user-related data, social network information, and calendar information.
7 . The system of claim 1 , wherein the second processor is further adapted to determine an accuracy of the determination of a type of life occurrence and an appropriateness of at least one of the series of action events based on the shared responses.
8 . The system of claim 7 , wherein the set of possible life occurrences is adapted based on at least one of the accuracy of determination of a type of life occurrence and an appropriateness of at least one of the series of action events.
9 . The system of claim 7 , wherein the second processor provides the resolution path generation facility and the resolution path generation facility determines an appropriateness of at least one of the series of action events based on the shared responses.
10 . The system of claim 1 , wherein the MTP comprises the second processor.