IP Library Granted Patent US 9,762,520
Granted Patent B2
US 9,762,520 · App. 14/810,230 · Granted Sep 12, 2017

Automatic generation of dynamically assigned conditional follow-up tasks

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Quick Facts
Patent No.
US 9,762,520
App. No.
14/810,230
Granted
Sep 12, 2017
Kind
B2
Abstract

Methods and apparatuses for automatic generation of dynamically assigned conditional follow-up tasks. A composition interface in which a user can compose an electronic mail message is provided. A mechanism within the composition interface to select a response window is provided. A follow-up task corresponding to the electronic mail message for the user is generated only if a response to the electronic mail message is not received within the response window.

Claims (30)

1. A hardware electronic computing device to provide access to an electronic communications functionality, the computing device to:

provide a communication interface in which a user can compose an electronic message designating one or more recipients;

generate a follow-up task within an application running on a computing platform that provides at least scheduling functionality corresponding to transmitting the electronic message if a response to the electronic message is not received within a preselected response window, wherein generating the follow-up task comprises at least storing data describing the follow-up task in a database.

2. The hardware electronic computing device of claim 1 wherein the electronic communications functionality comprises electronic mail.

3. The hardware electronic computing device of claim 1 wherein the composition interface is provided within a browser application.

4. The hardware electronic computing device of claim 1 wherein the mechanism comprises at least a portion of the composition interface having at least an interface element to allow the user to enable generation of the follow-up task.

5. The hardware computing device of claim 1 wherein the mechanism comprises at least a portion of the composition interface having an interface element to allow the user to select a duration for the response window.

6. The hardware computing device of claim 1 wherein the follow-up task is created within the electronic mail application.

7. The hardware computing device of claim 1 wherein the follow-up task is created within a customer relationship management (CRM) environment.

8. The hardware computing device of claim 1 wherein the follow-up task is created within an on-demand services environment.

9. A non-transitory computer readable medium having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to:

provide a communication interface in which a user can compose an electronic message designating one or more recipients;

generate a follow-up task within an application running on a computing platform that provides at least scheduling functionality corresponding to transmitting the electronic message if a response to the electronic message is not received within a preselected response window, wherein generating the follow-up task comprises at least storing data describing the follow-up task in a database.

10. The non-transitory computer readable medium of claim 9 wherein the electronic communications functionality comprises electronic mail.

11. The non-transitory computer readable medium of claim 9 wherein the composition interface is provided within a browser application.

12. The non-transitory computer readable medium of claim 9 wherein the mechanism comprises at least a portion of the composition interface having at least an interface element to allow the user to enable generation of the follow-up task.

13. The non-transitory computer readable medium of claim 9 wherein the mechanism comprises at least a portion of the composition interface having an interface element to allow the user to select a duration for the response window.

14. The non-transitory computer readable medium of claim 9 wherein the follow-up task is created within the electronic mail application.

15. The non-transitory computer readable medium of claim 9 wherein the follow-up task is created within a customer relationship management (CRM) environment.

16. The non-transitory computer readable medium of claim 9 wherein the follow-up task is created within an on-demand services environment.

17. A computer-implemented method comprising:

providing a communication interface in which a user can compose an electronic message designating one or more recipients;

generating a follow-up task within an application running on a computing platform that provides at least scheduling functionality corresponding to transmitting the electronic message if a response to the electronic message is not received within a preselected response window, wherein generating the follow-up task comprises at least storing data describing the follow-up task in a database.

18. The computer-implemented method of claim 17 wherein the electronic communications functionality comprises electronic mail.

19. The computer-implemented method of claim 17 wherein the composition interface is provided within a browser application.

20. The computer-implemented method of claim 17 wherein the mechanism comprises at least a portion of the composition interface having at least an interface element to allow the user to enable generation of the follow-up task.

21. The computer-implemented method of claim 17 wherein the mechanism comprises at least a portion of the composition interface having an interface element to allow the user to select a duration for the response window.

22. The computer-implemented method of claim 17 wherein the follow-up task is created within the electronic mail application.

23. The computer-implemented method of claim 17 wherein the follow-up task is created within a customer relationship management (CRM) environment.

24. The computer-implemented method of claim 17 wherein the follow-up task is created within an on-demand services environment.

Assignments (2)
CHANGE OF NAME Recorded Nov 21, 2024
From: SALESFORCE.COM, INC.
To: SALESFORCE, INC.
Reel/Frame 069430/0939 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 27, 2015
From: WANG, KEDAO; GRÉTARSSON, JÓN TÓMAS; EVANS, ADAM; LI, JASON
To: SALESFORCE.COM, INC.
Reel/Frame 036187/0833 →