IP Library Granted Patent US 10,554,589
Granted Patent B1
US 10,554,589 · App. 14/813,965 · Granted Feb 4, 2020

Message management and conversation processing application

Inventor: David Gerard Ledet (Allen, TX)
Assignee: OPEN INVENTION NETWORK LLC
H04L51/02H04L51/04
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Quick Facts
Patent No.
US 10,554,589
App. No.
14/813,965
Granted
Feb 4, 2020
Kind
B1
Abstract

Identifying user input data on a mobile user device may provide a way to predict the types of questions and actions a user will take and offer information contemporaneously with such actions. One example method of operation includes identifying a computer hosted conversation with at least one user submitting conversational statements, parsing the conversational statements to identify at least one item of interest, retrieving a source of information corresponding to the item of interest and automatically creating a response statement including the item of interest.

Claims (54)

1. A method comprising:

identifying a computer hosted conversation with at least one user submitting conversational statements;

parsing the conversational statements to identify at least one item of interest;

determining a validity of at least one source of information from a third party data source, the at least one source of information providing information corresponding to the at least one item of interest, based on a number of occurrences of the at least one item of interest in the conversational statements exceeds a threshold;

retrieving the at least one source of information from a third party data source based the determination of validity; and

automatically creating at least one response statement from the at least one source of information comprising the at least one item of interest to be sent to the at least one user;

wherein the at least one item of interest is identified based on being part of a predetermined number of conversational statements and additional conversational statements from other users; and

wherein a request for information related to the at least one item of interest is transmitted to at least one trusted entity data source.

2. The method of claim 1 , further comprising:

initiating a time window with a beginning start time and an end start time responsive to identifying at least one of the conversational statements.

3. The method of claim 2 , further comprising:

receiving additional conversational statements from other users; and

parsing the additional conversational statements.

4. The method of claim 3 , further comprising:

identifying the at least one item of interest in the additional conversational statements; and

designating the at least one item of interest as valid when the at least one item of interest is identified in the conversational statements and the additional conversational statements are received within the time window.

5. The method of claim 1 , further comprising:

receiving information related to the at least one item of interest responsive to the request for information;

creating at least one message with the information related to the at least one item of interest; and

transmitting the message to a user device.

6. An apparatus comprising:

a processor configured to:

identify a computer hosted conversation with at least one user submitting conversational statements,

parse the conversational statements to identify at least one item of interest,

determine a validity of at least one source of information from a third party data source, the at least one source of information providing information corresponding to the at least one item of interest, based on a number of occurrences of the at least one item of interest in the conversational statements exceeds a threshold; and

a transmitter configured to transmit a retrieve request to retrieve the at least one source of information from a third party data source based the determination of validity,

wherein the processor automatically creates, from the at least one source of information, at least one response statement comprising the at least one item of interest to be sent to the at least one user;

wherein the at least one item of interest is identified based on being part of a predetermined number of conversational statements and additional conversational statements from other users; and

wherein a request for information related to the at least one item of interest is transmitted to at least one trusted entity data source.

7. The apparatus of claim 6 , wherein the processor is further configured to initiate a time window with a beginning start time and an end start time responsive to identifying at least one of the conversational statements.

8. The apparatus of claim 7 , further comprising:

a receiver configured to receive additional conversational statements from other users, and wherein the processor is further configured to parse the additional conversational statements.

9. The apparatus of claim 8 , wherein the processor is further configured to identify the at least one item of interest in the additional conversational statements, and designate the at least one item of interest as valid when the at least one item of interest is identified in the conversational statements and the additional conversational statements are received within the time window.

10. The apparatus of claim 8 , wherein the receiver is further configured to receive information related to the at least one item of interest responsive to the request for information, and the processor is further configured to create at least one message with the information related to the at least one item of interest, and the transmitter is further configured to transmit the message to a user device.

11. A non-transitory computer readable storage medium configured to store one or more instructions that when executed by a processor cause the a processor to:

identify a computer hosted conversation with at least one user submitting conversational statements;

parse the conversational statements to identify at least one item of interest;

determine a validity of at least one source of information from a third party data source, the at least one source of information providing information corresponding to the at least one item of interest, based on a number of occurrences of the at least one item of interest in the conversational statements exceeds a threshold;

retrieve the at least one source of information from a third party data source based the determination of validity; and

automatically create at least one response statement from the at least one source of information comprising the at least one item of interest to be sent to the at least one user;

wherein the at least one item of interest is identified based on being part of a predetermined number of conversational statements and additional conversational statements from other users; and

wherein a request for information related to the at least one item of interest is transmitted to at least one trusted entity data source.

12. The non-transitory computer readable storage medium of claim 11 , further configured to store one or more instructions that when executed by the processor cause the processor to:

initiate a time window with a beginning start time and an end start time responsive to identifying at least one of the conversational statements.

13. The non-transitory computer readable storage medium of claim 12 , further configured to store one or more instructions that when executed by the processor cause the processor to:

receive additional conversational statements from other users; and

parse the additional conversational statements.

14. The non-transitory computer readable storage medium of claim 13 , further configured to store one or more instructions that when executed by the processor cause the processor to:

identify the at least one item of interest in the additional conversational statements; and

designate the at least one item of interest as valid when the at least one item of interest is identified in the conversational statements and the additional conversational statements are received within the time window.

15. The non-transitory computer readable storage medium of claim 11 , further configured to store one or more instructions that when executed by the processor cause the processor to:

receive information related to the at least one item of interest responsive to the request for information;

create at least one message with the information related to the at least one item of interest; and

transmit the message to a user device.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 30, 2021
From: OPEN INVENTION NETWORK LLC
To: PHILIPS NORTH AMERICA LLC
Reel/Frame 058600/0296 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 30, 2015
From: LEDET, DAVID GERARD
To: OPEN INVENTION NETWORK LLC
Reel/Frame 036219/0967 →