Attention management
View Patent ↗Techniques are described for attention management. In one embodiment, a computer program product comprising a computer-readable storage medium has program code embodied therewith. The program code is executable by a computing device to build a communication history between two or more users, perform an analysis of the communication history for a pattern of communication between the two or more users, and generate an assessment based on the analysis. The communication history may include data from multiple different communication systems.
1. A computer-implemented method for attention management, the method comprising:
building a communication history between a first user and a second user that occurs over multiple different communication systems, the communication history including metadata corresponding to messages transferred by the multiple different communication systems between the first user and the second user;
performing an analysis of the metadata by applying weights to a crowd source assessment criteria to the communication history, wherein the weights are selected from the group consisting of read notification receipts, blind copies, followup time, selectivity, urgency, trends, and user feedback; and
generating an assessment based on the analysis of the metadata, wherein the assessment comprises a priority of responding to a message received by the first user from the second user.
2. The method of claim 1 , wherein the multiple different communications systems include two or more of email, voice over Internet Protocol, instant messaging, news feeds, web sites, and social networking.
3. The method of claim 1 , wherein the building the communication history includes monitoring communication between the first user and the second user across the multiple different communications systems.
4. The method of claim 1 , wherein the performing the analysis of the metadata includes applying the weights based on an age of the metadata.
5. The method of claim 1 , further comprising providing an indication of the assessment to a user.
6. The method of claim 1 , wherein the performing the analysis of the metadata includes performing an analysis of the communication history to determine a pattern of communication between the first user and the second user.
7. A computer system for attention management, the computer system comprising:
one or more processors, one or more computer-readable memories, and one or more computer-readable, tangible storage devices;
program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to build a communication history between a first user and a second user that occurs over multiple different communication systems, the communication history including metadata corresponding to messages transferred by the multiple different communication systems between the first user and the second user;
program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to perform an analysis of the metadata by applying weights to a crowd source assessment criteria to the communication history, wherein the weights are selected from the group consisting of read notification receipts, blind copies, followup time, selectivity, urgency, trends, and user feedback; and
program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to generate an assessment based on the analysis of the metadata, wherein the assessment comprises a priority of responding to a message received by the first user from the second user.
8. The system of claim 7 , wherein the multiple different communications systems include two or more of email, voice over Internet Protocol, instant messaging, news feeds, web sites, and social networking.
9. The system of claim 7 , wherein the program instructions to build the communication history includes program instructions to monitor communication between the first user and the second user across the multiple different communications systems.
10. The system of claim 7 , wherein the program instructions to perform the analysis of the metadata includes program instructions to apply the weights based on an age of the metadata.
11. The system of claim 7 , further comprising: program instructions to provide an indication of the assessment to a user.
12. The computer system of claim 7 , wherein the program instructions to perform the analysis of the metadata include program instructions to perform an analysis of the communication history to determine a pattern of communication between the first user and the second user.
13. A computer program product for attention management, the computer program product comprising a non-transitory computer-readable storage medium having program code embodied therewith, the program code executable by a computing device to:
build a communication history between a first user and a second user that occurs over multiple different communication systems, the communication history including metadata corresponding to messages transferred by the multiple different communication systems between the first user and the second user;
perform an analysis of the metadata by applying weights to a crowd source assessment criteria to the communication history, wherein the weights are selected from the group consisting of read notification receipts, blind copies, followup time, selectivity, urgency, trends, and user feedback; and
generate an assessment based on the analysis of the metadata, wherein the assessment comprises a priority of responding to a message received by the first user from the second user.
14. The program product of claim 13 , wherein the multiple different communications systems include two or more of email, voice over Internet Protocol, instant messaging, news feeds, web sites, and social networking.
15. The program product of claim 13 , wherein the code executable to build the communication history includes code executable to monitor communication between the first user and the second user across the multiple different communications systems.
16. The program product of claim 13 , wherein the code executable to perform the analysis of the metadata includes code executable to apply the weights based on an age of the metadata.
17. The program product of claim 13 , further comprising: code executable to provide an indication of the assessment to a user.
18. The computer program product of claim 13 , wherein the code executable to perform the analysis of the metadata includes code executable to perform an analysis of the communication history to determine a pattern of communication between the first user and the second user.