Method of triggering a personalized elevator service based at least on sensor data

1. A method of personalizing an elevator service of an elevator system supporting destination control, the method comprising:

receiving, at a controller of the elevator system, sensor data provided by three-dimensional motion sensors, the sensor data being related to a passenger tracked by the three-dimensional motion sensors when the passenger is approaching the destination control elevator system from outside an elevator car;

receiving, by the controller, secondary data associated with the passenger, the secondary data including at least one of identification data of the passenger, destination floor data of the passenger, and audio data generated by the passenger;

determining, by the controller, a personalized elevator service functionality for the passenger based at least on the sensor data and the secondary data; and

triggering, by the controller, the personalized elevator service functionality.

2. The method according to claim 1 , wherein the sensor data includes data identifying at least one of: the passenger, an object associated with the passenger, a gesture made by the passenger, a position of the passenger, movement of the passenger, a direction of the passenger, a speed of the passenger, and a behavior of the passenger.

3. The method according to claim 1 , wherein the triggering the personalized elevator service functionality comprises at least one of:

displaying content personalized for the passenger on a screen;

allocating an elevator car for the passenger;

adjusting a safety function of the elevator system for the passenger;

delaying of door closing of an elevator car allocated for the passenger;

waking an elevator car in a stand-by mode in response to the passenger tracked to be approaching the elevator system;

re-allocating an elevator car for the passenger tracked to having missed a previously allocated elevator car;

activating a loading mode for an elevator car allocated for the passenger tracked to be loading items to the elevator car;

allocating an elevator car to a destination floor for the passenger tracked to having crossed a predetermined floor area associated with the destination floor;

performing a predetermined functionality for the passenger tracked to having crossed a predetermined floor area; and

opening an automatic building door only in response to a predefined gesture tracked to having been made by the passenger.

4. The method according to claim 1 , further comprising:

determining whether the passenger makes a set gesture, and

performing the triggering of the personalized elevator service functionality when the passenger makes the set gesture.

5. A controller configured to personalize an elevator service in an elevator system with destination control, the controller comprising:

at least one processor; and

at least one memory including computer program code that, when executed by the at least one processor, configures the at least one processor to,

receive sensor data provided by three-dimensional motion sensors, the sensor data being related to a passenger tracked by the three-dimensional motion sensors when the passenger is approaching the elevator system from outside an elevator car,

receive secondary data associated with the passenger, the secondary data including at least one of identification data of the passenger, destination floor data of the passenger, and audio data generated by the passenger,

determine a personalized elevator service functionality for the passenger based at least on the sensor data and the secondary data, and

trigger the personalized elevator service functionality.

6. The controller according to claim 5 , wherein the sensor data includes a data identifying at least one of: the passenger, an object associated with the passenger, a gesture made by the passenger, a position of the passenger, movement of the passenger, a direction of the passenger, a speed of the passenger, and a behavior of the passenger.

7. The controller according to claim 5 , wherein the processor is configured to trigger the personalized elevator service functionality to perform at least one of:

displaying content personalized for the passenger on a screen;

allocating an elevator car for the passenger;

adjusting a safety function of the elevator system for the passenger;

delaying of door closing of an elevator car allocated for the passenger;

waking an elevator car in a stand-by mode in response to the passenger tracked to be approaching the elevator system;

re-allocating an elevator car for the passenger tracked to having missed a previously allocated elevator car;

activating a loading mode for an elevator car allocated for the passenger tracked to be loading items to the elevator car;

allocating an elevator car to a destination floor for the passenger tracked to having crossed a predetermined floor area associated with the destination floor;

performing a predetermined functionality for the passenger tracked to having crossed a predetermined floor area; and

opening an automatic building door only in response to a predefined gesture tracked to having been made by the passenger.

8. The controller according to claim 5 , wherein the computer program code, when executed, further configures the at least one processor to,

determine whether the passenger makes a set gesture, and

trigger the personalized elevator service functionality when the passenger makes the set gesture.

9. A non-transitory computer readable medium storing a computer program that, when executed on a data-processing system, configures the data-processing system to:

receive sensor data provided by three-dimensional motion sensors, the sensor data related to a passenger tracked by the three-dimensional motion sensor when the passenger is approaching a destination control elevator system from outside an elevator car,

receive secondary data associated with the passenger, the secondary data including at least one of identification data of the passenger, destination floor data of the passenger, and audio data generated by the passenger,

determine a personalized elevator service functionality for the passenger based at least on the sensor data and the secondary data, and

trigger the personalized elevator service functionality.

10. An elevator system with destination control, the elevator system comprising:

the controller according to claim 5 .