Enhanced automated acceptance of payment transactions that have been flagged for human review by an anti-fraud system
An authentication system for electronic transactions occurring over a computerized network is provided that includes: (a) a transaction authentication system interface operatively coupled to the computerized network for receiving proposed transactions information over the computerized network; and (b) a transaction authentication tool, operatively coupled to the transaction authentication system interface, where the tool includes: an automated anti-fraud analysis component for analyzing transactions information from a plurality of proposed transactions and automatically rejecting a first subset of proposed transactions according to automatic rejection criteria and automatically assigning a second subset of transactions for additional review; and an automated acceptance component for analyzing the second subset of transactions and accepting a third subset of transactions from the second subset based upon automatic accepting criteria.
1. An authentication system for electronic transactions occurring over a computerized network, the system comprising:
a server computing device having:
a transaction authentication system interface operatively coupled to the computerized network and configured to receive information of proposed transactions over the computerized network; and
a transaction authentication tool, operatively coupled to the transaction authentication system interface, the transaction authentication tool including:
an automated anti-fraud analysis component configured to cause the server computing device to:
analyze the information of the proposed transactions to evaluate fraud risks of the proposed transactions;
classify, based on the fraud risks and predetermined risk thresholds, the proposed transactions into:
low risk transactions;
high risk transactions; and
medium risk transactions;
accept, by the server computing device, the low risk transactions;
reject, by the server computing device, the high risk transactions; and
an automated acceptance component configured to cause the server computing device to, after the medium risk transactions are being identified to have medium risk according to the predetermined risk thresholds:
obtain additional information of the medium risk transactions not used in evaluation of the fraud risks, wherein the additional information includes electronic signatures of user computers that submitted the medium risk transactions, wherein each electronic signature includes a typing pattern during entering data in one or more data fields on the user computer;
hash the additional information of the medium risk transactions, including hashing the electronic signatures;
analyze the hashed additional information of the medium risk transactions to determine reputation scores of the medium risk transactions, wherein the reputation scores are based at least in part on matching the hashed electronic signatures of user computers with hashed known electronic signatures;
identify, based on the reputation scores and automatic accepting criteria, a subset of the medium risk transactions;
accept, by the server computing device, the subset of the medium risk transactions; and
provide, by the server computing device, a portion of the medium risk transactions other than transactions in the subset for manual review;
wherein the high risk transactions are rejected without going through processing by the automated acceptance component.
2. The computerized payment anti-fraud system of claim 1 , wherein the automated acceptance component is configured to cause the server computing device to:
generate, based at least in part on the additional information not used in the evaluation of the fraud risks, a reputation score for each of the medium risk transactions, wherein for each of the medium risk transactions, the reputation score is based upon a combination of:
transaction information,
device information,
user account information,
payment instrument information, and
shipping address information; and
wherein the subset of transactions is identified for having reputation scores exceeding a first predetermined threshold for reputation score.
3. The computerized payment anti-fraud system of claim 2 , wherein the predetermined threshold for reputation score corresponds to a medium risk transaction having at least one of recognized and trusted device information, user account information, payment instrument information and shipping address information.
4. The computerized payment anti-fraud system of claim 2 , wherein the automated acceptance component is further configured to cause the server computing device to:
identifying a subset of the medium risk transactions having reputation scores below a second predetermined threshold for reputation score; and
reject, by the server computing device, the subset of the medium risk transactions having reputation scores below the second predetermined threshold for reputation score.
5. The computerized payment anti-fraud system of claim 4 , wherein the automated acceptance component is further configured to cause the server computing device to:
identify the portion of the medium risk transactions for manual review based on reputation scores of transactions in the portion being between the first predetermined score for reputation score and the second predetermined threshold for reputation score.