IP Library Granted Patent US 9,736,318
Granted Patent B2
US 9,736,318 · App. 14/856,428 · Granted Aug 15, 2017

Adaptive voice-text transmission

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Quick Facts
Patent No.
US 9,736,318
App. No.
14/856,428
Granted
Aug 15, 2017
Kind
B2
Abstract

Responsive to determining to transition a voice call from voice communications over a voice network to streamed text over a packetized data network, a voice conversation correlation identifier is created that identifies the voice call and specifies incoming and outgoing streamed text data as part of the voice call. Additional outgoing speech spoken by a user associated with the voice call is converted to streamed text data. The streamed text data identified by the voice conversation correlation identifier is sent within an outgoing text stream over the packetized data network. Streamed response text data identified by the voice conversation correlation identifier is received within an incoming text stream over the packetized data network. The received streamed response text data within the incoming text stream is converted to speech output as part of the voice call.

Claims (73)

1. A computer-implemented method, comprising:

creating, responsive to determining to transition a voice call from voice communications over a voice network to streamed text over a packetized data network, a voice conversation correlation identifier that identifies the voice call and specifies incoming and outgoing streamed text data as part of the voice call;

converting additional outgoing speech spoken by a user associated with the voice call to streamed text data;

sending the streamed text data identified by the voice conversation correlation identifier within an outgoing text stream over the packetized data network;

receiving streamed response text data identified by the voice conversation correlation identifier within an incoming text stream over the packetized data network; and

converting the received streamed response text data within the incoming text stream to speech output as part of the voice call;

where receiving the streamed response text data identified by the voice conversation correlation identifier within the incoming text stream over the packetized data network comprises one of:

receiving text advertisement content within the received streamed response text data within the incoming text stream associated with a subject matter of the voice call and rendering the text advertisement content during the voice call; or

receiving text represented in a different language from a language spoken by the user and performing a language conversion of the text represented in the different language to the language spoken by the user, where the received streamed response text data converted to the speech output comprises the language-converted text.

2. The computer-implemented method of claim 1 , where:

determining to transition the voice call from voice communications over the voice network to the streamed text over the packetized data network comprises detecting a user request from the user to initiate language translation to the different language relative to the language spoken by the user during the voice call;

converting additional outgoing speech spoken by the user associated with the voice call to the streamed text data further comprises translating the streamed text data to the different language; and

sending the streamed text data identified by the voice conversation correlation identifier within the outgoing text stream over the packetized data network comprises sending the translated different language streamed text data identified by the voice conversation correlation identifier within the outgoing text stream over the packetized data network.

3. The computer-implemented method of claim 1 , where determining to transition the voice call from the voice network to the streamed text over the data network comprises:

detecting signal degradation of the voice network.

4. The computer-implemented method of claim 1 , where determining to transition the voice call from voice communications over the voice network to the streamed text over the packetized data network comprises:

determining to insert an outgoing advertisement into the voice call; and

inserting outgoing text advertisement content of the outgoing advertisement into the outgoing streamed text data.

5. The computer-implemented method of claim 1 , further comprising:

analyzing a subject matter topic of the voice call;

selecting advertisement content that corresponds to the subject matter topic of the voice call; and

inserting outgoing text advertisement content of the selected advertisement content into the outgoing streamed text data.

6. The computer-implemented method of claim 1 , further comprising:

switching from the streamed text over the packetized data network back to the voice communications over the voice network in response to determining that signal strength on an available voice network is sufficient to utilize the voice communications for the voice call.

7. A system, comprising:

a communication device; and

a processor programmed to:

create, responsive to determining to transition a voice call from voice communications over a voice network to streamed text over a packetized data network, a voice conversation correlation identifier that identifies the voice call and specifies incoming and outgoing streamed text data as part of the voice call;

convert additional outgoing speech spoken by a user associated with the voice call to streamed text data;

send, via the communication device, the streamed text data identified by the voice conversation correlation identifier within an outgoing text stream over the packetized data network;

receive, via the communication device, streamed response text data identified by the voice conversation correlation identifier within an incoming text stream over the packetized data network; and

convert the received streamed response text data within the incoming text stream to speech output as part of the voice call;

where, in being programmed to receive, via the communication device, the streamed response text data identified by the voice conversation correlation identifier within the incoming text stream over the packetized data network the processor is programmed to one of:

receive text advertisement content within the received streamed response text data within the incoming text stream associated with a subject matter of the voice call and rendering the text advertisement content during the voice call; or

receive text represented in a different language from a language spoken by the user and performing a language conversion of the text represented in the different language to the language spoken by the user, where the received streamed response text data converted to the speech output comprises the language-converted text.

8. The system of claim 7 , where:

in being programmed to determine to transition the voice call from voice communications over the voice network to the streamed text over the packetized data network, the processor is programmed to detect a user request from the user to initiate language translation to the different language relative to the language spoken by the user during the voice call;

in being programmed to convert additional outgoing speech spoken by the user associated with the voice call to the streamed text data, the processor is further programmed to translate the streamed text data to the different language; and

in being programmed to send, via the communication device, the streamed text data identified by the voice conversation correlation identifier within the outgoing text stream over the packetized data network, the processor is programmed to send the translated different language streamed text data identified by the voice conversation correlation identifier within the outgoing text stream over the packetized data network.

9. The system of claim 7 , where, in being programmed to determine to transition the voice call from the voice network to the streamed text over the data network, the processor is programmed to one of:

detect signal degradation of the voice network; or

determine to insert an outgoing advertisement into the voice call and insert outgoing text advertisement content of the outgoing advertisement into the outgoing streamed text data.

10. The system of claim 7 , where the processor is further programmed to:

analyze a subject matter topic of the voice call;

select advertisement content that corresponds to the subject matter topic of the voice call; and

insert outgoing text advertisement content of the selected advertisement content into the outgoing streamed text data.

11. The system of claim 7 , where the processor is further programmed to:

switch from the streamed text over the packetized data network back to the voice communications over the voice network in response to determining that signal strength on an available voice network is sufficient to utilize the voice communications for the voice call.

12. A computer program product, comprising:

a computer readable storage medium having computer readable program code embodied therewith, where the computer readable storage medium is not a transitory signal per se and where the computer readable program code when executed on a computer causes the computer to:

create, responsive to determining to transition a voice call from voice communications over a voice network to streamed text over a packetized data network, a voice conversation correlation identifier that identifies the voice call and specifies incoming and outgoing streamed text data as part of the voice call;

convert additional outgoing speech spoken by a user associated with the voice call to streamed text data;

send the streamed text data identified by the voice conversation correlation identifier within an outgoing text stream over the packetized data network;

receive streamed response text data identified by the voice conversation correlation identifier within an incoming text stream over the packetized data network; and

convert the received streamed response text data within the incoming text stream to speech output as part of the voice call;

where, in causing the computer to receive the streamed response text data identified by the voice conversation correlation identifier within the incoming text stream over the packetized data network, the computer readable program code when executed on the computer causes the computer to one of:

receive text advertisement content within the received streamed response text data within the incoming text stream associated with a subject matter of the voice call and rendering the text advertisement content during the voice call; or

receive text represented in a different language from a language spoken by the user and performing a language conversion of the text represented in the different language to the language spoken by the user, where the received streamed response text data converted to the speech output comprises the language-converted text.

13. The computer program product of claim 12 , where:

in causing the computer to determine to transition the voice call from voice communications over the voice network to the streamed text over the packetized data network, the computer readable program code when executed on the computer causes the computer to detect a user request from the user to initiate language translation to the different language relative to the language spoken by the user during the voice call;

in causing the computer to converting additional outgoing speech spoken by the user associated with the voice call to the streamed text data, the computer readable program code when executed on the computer further causes the computer to translate the streamed text data to the different language; and

in causing the computer to send the streamed text data identified by the voice conversation correlation identifier within the outgoing text stream over the packetized data network, the computer readable program code when executed on the computer causes the computer to send the translated different language streamed text data identified by the voice conversation correlation identifier within the outgoing text stream over the packetized data network.

14. The computer program product of claim 12 , where, in causing the computer to determine to transition the voice call from the voice network to the streamed text over the data network, the computer readable program code when executed on the computer causes the computer to:

detect signal degradation of the voice network.

15. The computer program product of claim 12 , where, in causing the computer to determine to transition the voice call from voice communications over the voice network to the streamed text over the packetized data network, the computer readable program code when executed on the computer causes the computer to:

determine to insert an outgoing advertisement into the voice call; and

insert outgoing text advertisement content of the outgoing advertisement into the outgoing streamed text data.

16. The computer program product of claim 12 , where the computer readable program code when executed on the computer further causes the computer to:

analyze a subject matter topic of the voice call;

select advertisement content that corresponds to the subject matter topic of the voice call; and

insert outgoing text advertisement content of the selected advertisement content into the outgoing streamed text data.

17. The computer program product of claim 12 , where the computer readable program code when executed on the computer further causes the computer to:

switch from the streamed text over the packetized data network back to the voice communications over the voice network in response to determining that signal strength on an available voice network is sufficient to utilize the voice communications for the voice call.

Assignments (4)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 3, 2024
From: BEIJING PIANRUOJINGHONG TECHNOLOGY CO., LTD.
To: BEIJING ZITIAO NETWORK TECHNOLOGY CO., LTD.
Reel/Frame 066565/0952 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 4, 2023
From: AWEMANE LTD.
To: BEIJING PIANRUOJINGHONG TECHNOLOGY CO., LTD.
Reel/Frame 064501/0498 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 2, 2021
From: INTERNATIONAL BUSINESS MACHINES CORPORATION
To: AWEMANE LTD.
Reel/Frame 057991/0960 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 16, 2015
From: KAMINSKY, DAVID L.; OGLE, DAVID M.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 036583/0791 →