IP Library Granted Patent US 9,697,206
Granted Patent B2
US 9,697,206 · App. 14/877,709 · Granted Jul 4, 2017

System and method for enhancing voice-enabled search based on automated demographic identification

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Quick Facts
Patent No.
US 9,697,206
App. No.
14/877,709
Granted
Jul 4, 2017
Kind
B2
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for approximating responses to a user speech query in voice-enabled search based on metadata that include demographic features of the speaker. A system practicing the method recognizes received speech from a speaker to generate recognized speech, identifies metadata about the speaker from the received speech, and feeds the recognized speech and the metadata to a question-answering engine. Identifying the metadata about the speaker is based on voice characteristics of the received speech. The demographic features can include age, gender, socio-economic group, nationality, and/or region. The metadata identified about the speaker from the received speech can be combined with or override self-reported speaker demographic information.

Claims (31)

1. A method performed by a speech recognition system, the method comprising:

receiving recognized speech;

identifying information about a speaker of the recognized speech from the recognized speech;

generating confidence scores indicating degrees of certainty of the identified information; and

submitting the recognized speech, the information, and the confidence scores to a question-answering engine integrated with the speech recognition system, which outputs a response associated with the recognized speech using the recognized speech, the information, and the confidence scores.

2. The method of claim 1 , wherein the information comprises demographic features.

3. The method of claim 2 , wherein the demographic features comprise one of age, gender, socio-economic group, nationality, and origin.

4. The method of claim 1 , wherein identifying of the information is based on voice characteristics of the recognized speech.

5. The method of claim 1 , further comprising storing the information for future use.

6. The method of claim 5 , wherein the storing of the information is performed in accordance with a privacy policy.

7. The method of claim 1 , wherein the response comprises audible speech.

8. A speech recognition system comprising:

a processor; and

a computer-readable storage medium having instruction stored which, when executed by the processor, result in the processor performing operations comprising:

receiving recognized speech;

identifying information about a speaker of the recognized speech from the recognized speech;

generating confidence scores indicating degrees of certainty of the identified information; and

submitting the recognized speech, the information, and the confidence scores to a question-answering engine integrated with the speech recognition system, which outputs a response associated with the recognized speech using the recognized speech, the information, and the confidence scores.

9. The system of claim 8 , wherein the information comprises demographic features.

10. The system of claim 9 , wherein the demographic features comprise one of age, gender, socio-economic group, nationality, and origin.

11. The system of claim 8 , wherein identifying of the information is based on voice characteristics of the recognized speech.

12. The system of claim 8 , the computer-readable storage medium having additional instructions which result in the operations further comprising storing the information for future use.

13. The system of claim 12 , wherein the storing of the information is performed in accordance with a privacy policy.

14. A non-transitory computer-readable storage medium having instruction stored which, when executed by a computing device, result in the computing device performing operations comprising:

receiving recognized speech at a speech recognition system;

identifying information about a speaker of the recognized speech from the recognized speech;

generating confidence scores indicating degrees of certainty of the identified information; and

submitting the recognized speech, the information, and the confidence scores to a question-answering engine integrated with the speech recognition system, which outputs a response associated with the recognized speech using the recognized speech, the information, and the confidence scores.

15. The non-transitory computer-readable storage medium of claim 14 , wherein the information comprises demographic features.

16. The non-transitory computer-readable storage medium of claim 15 , wherein the demographic features comprise one of age, gender, socio-economic group, nationality, and origin.

17. The non-transitory computer-readable storage medium of claim 14 , wherein identifying of the information is based on voice characteristics of the recognized speech.

Assignments (10)
RELEASE OF SECURITY INTEREST Recorded Sep 4, 2025
From: RUNWAY GROWTH FINANCE CORP., AS AGENT
To: INTERACTIONS CORPORATION; INTERACTIONS LLC
Reel/Frame 072802/0931 →
CORRECTIVE ASSIGNMENT TO CORRECT THE THE APPLICATION NUMBER PREVIOUSLY RECORDED AT REEL: 060445 FRAME: 0733. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Feb 1, 2023
From: INTERACTIONS LLC; INTERACTIONS CORPORATION
To: RUNWAY GROWTH FINANCE CORP.
Reel/Frame 062919/0063 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY RECORDED AT REEL/FRAME: 043039/0808 Recorded Jun 30, 2022
From: SILICON VALLEY BANK
To: INTERACTIONS LLC
Reel/Frame 060557/0636 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY RECORDED AT REEL/FRAME: 049388/0082 Recorded Jun 30, 2022
From: SILICON VALLEY BANK
To: INTERACTIONS LLC
Reel/Frame 060558/0474 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Jun 27, 2022
From: INTERACTIONS LLC; INTERACTIONS CORPORATION
To: RUNWAY GROWTH FINANCE CORP.
Reel/Frame 060445/0733 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Jun 5, 2019
From: INTERACTIONS LLC
To: SILICON VALLEY BANK
Reel/Frame 049388/0082 →
AMENDED AND RESTATED INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Jun 29, 2017
From: INTERACTIONS LLC
To: SILICON VALLEY BANK
Reel/Frame 043039/0808 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 7, 2016
From: AT&T ALEX HOLDINGS, LLC
To: INTERACTIONS LLC
Reel/Frame 038835/0462 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 7, 2016
From: JOHNSTON, MICHAEL; BANGALORE, SRINIVAS; FENG, JUNLAN; MISHRA, TANIYA
To: AT&T INTELLECTUAL PROPERTY I , L.P.
Reel/Frame 038835/0477 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 7, 2016
From: AT&T INTELLECTUAL PROPERTY I , L.P.
To: AT&T ALEX HOLDINGS, LLC
Reel/Frame 038835/0516 →