Granted Patent B2

US 10,445,712 · App. 14/973,118 · Granted Oct 15, 2019

Abstract

Claims (14)

1. A method, comprising:

creating, by a remote device that is remote to a Self-Service Terminal (SST), an entry in a data store for a credential to access a Basic Input/Output System (BIOS) of the SST;

re-flashing, by the SST, the BIOS with the credential ensuring a previous credential for access to the BIOS is invalid and ensuring access to the BIOS requires the credential:

communicating, by the remote device, the credential to a service engineer device operated by a service engineer as a one-time use credential that allows a service engineer to securely access the BIOS on the SST;

receiving, by the SST, the one-time user credential from the service engineer;

providing, by the SST, access to the BIOS based on the one-time user credential; and

managing, by the remote device, the credential and other credentials set for the BIOS and managing distribution of the credential and other credentials from the entry in the data store, wherein managing further includes receiving a notification that a session with the SST that utilized the credential has ended, generating, by the remote device, a new credential for the BIOS, providing, by the remote device, the new credential to the SST, and re-flashing, by the SST, the BIOS with the new credential ensuring access to the BIOS requires the new credential.

2. The method of claim 1 , wherein creating further includes randomly generating the credential.

3. The method of claim 2 , wherein randomly generating further includes processing random fields of configuration information provided by an agent executing on the SST when randomly generating the credential.

4. The method of claim 3 , wherein processing further includes instructing the agent on the SST to set the credential for accessing the BIOS of the SST.

5. The method of claim 1 , wherein communicating further includes sending the credential in response to a notification received from a service engineer job system of the service engineer.

6. The method of claim 5 , wherein sending further includes receiving the notification from the service engineer job system based on a job assigned to the service engineer for servicing the SST.

7. The method of claim 6 , wherein receiving further includes receiving an identifier for the service engineer device from the service engineer job system.

8. The method of claim 7 further comprising, receiving, by the remote device, an indication from the service engineer job system that the service engineer has completed servicing the SST.

Assignments (10)