IP Library Granted Patent US 9,418,533
Granted Patent B2
US 9,418,533 · App. 14/975,455 · Granted Aug 16, 2016

Time-based multivariable secure facility alarm system

Inventors: Richard Torgersrud (San Francisco, CA); Grant Gongaware (San Francisco, CA); Christopher Ditto (San Jose, CA)
Assignee: Intelmate LLC
G08B21/18G06Q20/40G06Q20/405H04M15/86H04N7/141
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Quick Facts
Patent No.
US 9,418,533
App. No.
14/975,455
Granted
Aug 16, 2016
Kind
B2
Abstract

An exemplary embodiment provides for a computer-implemented method that generates a time-based multivariable secure facility alarm. The method includes selecting a person for alert monitoring, alert monitor criteria pertaining to the person and alarm notification rules. When an occurrence that satisfies the alert monitor criteria are detected, an alarm notification, based upon the alarm notification rules, is generated. The method's alert monitor criteria include at least two events and a time period such that the alert monitor criteria is satisfied when the at least two events occur within the time period. Additionally, at least one event of the at least two events is a non-telephonic event.

Claims (44)

1. A computer implemented method for generating a time-based multivariable secure facility alarm comprising:

selecting a first person for alert monitoring;

selecting alert monitor criteria pertaining to the first person;

selecting a plurality of alarm notification rules;

detecting an occurrence of a non-financial transaction event with the first person that satisfies the alert monitor criteria;

obtaining a second person identifier for a second person that is party to the non-financial transaction event;

detecting an occurrence of a second event between the first person and the second person, the second event being performed using a disparate system than the non-financial transaction event, the occurrence of the second event satisfying the alert monitor criteria based on being between the first person and the second person; and

generating an alarm notification, based upon the plurality of alarm notification rules, according to the occurrence of the non-financial transaction event and the occurrence of the second event being detected,

wherein the alert monitor criteria includes at least two events and a time period such that the alert monitor criteria is satisfied when the at least two events occur within the time period, the at least two events comprising the non-financial transaction event and the second event, and wherein at least one event of the at least two events is a non-telephonic event.

2. The computer-implemented method as recited in claim 1 , wherein an at least one other event of the at least two events is a video visit.

3. The computer-implemented method as recited in claim 2 , wherein the at least two events comprises at least three events, and wherein a third event of the at least two events is a telephonic event.

4. The computer-implemented method as recited in claim 1 , wherein at least one event of the at least two events is a video visit.

5. The computer-implemented method as recited in claim 1 , wherein the at least two events are non-telephonic events.

6. The computer-implemented method as recited in claim 1 , wherein the alarm notification rules comprises whom to notify and a notification method, wherein the notification method is based on when the occurrence of the second event is detected during pre-defined periods of a week.

7. The computer-implemented method as recited in claim 1 , wherein the alarm notification is based on when the occurrence of the second event is detected during a plurality of pre-defined calendar dates.

8. The computer-implemented method as recited in claim 6 , wherein at least two differing notification methods are utilized, and wherein each of the at least two different notification methods corresponding to non-overlapping pre-defined periods of the week.

9. A non-transitory computer-readable medium, for generating a time-based multivariable secure facility alarm, comprising executable instructions operative to cause one or more processors to:

select a first person for alert monitoring;

select alert monitor criteria pertaining to the first person;

select a plurality of alarm notification rules;

detect an occurrence that satisfies the alert monitor criteria of a non-financial transaction event with the first person;

obtain a second person identifier for a second person that is party to the non-financial transaction event;

detect an occurrence of a second event between the first person and the second person, the second event being performed using a disparate system than the non-financial transaction event, the occurrence of the second event satisfying the alert monitor criteria based on being between the first person and the second person; and

generate an alarm notification, based upon the plurality of alarm notification rules, according to the occurrence of the non-financial transaction event and the occurrence of the second event being detected,

wherein the alert monitor criteria includes at least two events and a time period such that the alert monitor criteria is satisfied according to the at least two events occur within the time period, the at least two events comprising the non-financial transaction event and the second event, and wherein at least one event of the at least two events is a non-telephonic event.

10. The computer-readable medium as recited in claim 9 , wherein an at least one other event of the at least two events is a video visit.

11. The computer-readable medium as recited in claim 10 , wherein the at least two events comprises at least three events, and wherein a third event of the at least two events is a telephonic event.

12. The computer-readable medium as recited in claim 9 , wherein at least one event of the at least two events is a video visit.

13. The computer-readable medium as recited in claim 9 , wherein the at least two events are non-telephonic events.

14. The computer-readable medium as recited in claim 9 , wherein the alarm notification rules comprises whom to notify and a notification method, wherein the notification method is based on when the occurrence of the second event is detected during pre-defined periods of a week.

15. The computer-readable medium as recited in claim 9 , wherein the alarm notification is based on when the occurrence of the second event is detected during a plurality of pre-defined calendar dates.

16. An apparatus for generating a time-based multivariable secure facility alarm, the apparatus comprising:

at least one processor;

at least one network interface;

a memory;

a software application, physically stored in the memory, comprising instructions operable to cause the at least one processor and the apparatus to:

select a first person for alert monitoring;

select alert monitor criteria pertaining to the first person;

select a plurality of alarm notification rules;

detect an occurrence of a non-financial transaction event with the first person that satisfies the alert monitor criteria;

obtain a second person identifier for a second person that is party to the non-financial transaction event;

detect an occurrence of a second event between the first person and the second person, the second event being performed using a disparate system than the non-financial transaction event, the occurrence of the second event satisfying the alert monitor criteria based on being between the first person and the second person; and

generate an alarm notification, based upon the plurality of alarm notification rules, according to the occurrence of the non-financial transaction event and the occurrence of the second event being detected,

wherein the alert monitor criteria includes at least two events and a time period such that the alert monitor criteria is satisfied when the at least two events occur within the time period, the at least two events comprising the non-financial transaction event and the second event, and wherein at least one event of the at least two events is a non-telephonic event.

Assignments (9)
PATENT SECURITY AGREEMENT Recorded Aug 7, 2024
From: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC; 3V TECHNOLOGIES INCORPORATED
To: TEXAS CAPITAL BANK, AS COLLATERAL AGENT
Reel/Frame 068510/0764 →
RELEASE OF SECURITY INTEREST Recorded Aug 6, 2024
From: UBS AG CAYMAN ISLANDS BRANCH (AS SUCCESSOR IN INTEREST TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH)
To: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
Reel/Frame 069177/0067 →
RELEASE OF SECURITY INTEREST Recorded Aug 6, 2024
From: UBS AG CAYMAN ISLANDS BRANCH (AS SUCCESSOR IN INTEREST TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH)
To: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
Reel/Frame 069175/0165 →
SECURITY INTEREST Recorded Dec 5, 2018
From: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 047720/0576 →
SECURITY INTEREST Recorded Dec 5, 2018
From: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 048788/0014 →
SECURITY INTEREST Recorded Jul 31, 2017
From: INTELMATE LLC
To: CREDIT SUISSE AG
Reel/Frame 043382/0128 →
SECURITY INTEREST Recorded Jul 31, 2017
From: INTELMATE LLC
To: CREDIT SUISSE AG
Reel/Frame 043382/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 23, 2016
From: TELMATE, LLC
To: INTELMATE LLC
Reel/Frame 037794/0187 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 23, 2016
From: TORGERSRUD, RICHARD; DITTO, CHRISTOPHER; GONGAWARE, GRANT
To: TELMATE, LLC
Reel/Frame 037794/0178 →
Continuity (3)
Continuation 14211379 · Mar 14, 2014
Provisional Application 61801119 · Mar 15, 2013
Related Publication 20160104361A1 · Apr 14, 2016