ONLINE SURVEY PROBLEM REPORTING SYSTEMS AND METHODS
A system can include a display device and a processor. The processor can cause the display device to visually present questions to an online survey taker, receive from the online survey taker an indication of a problem with at least one of the questions, and generate a report based on at least the indication received from the online survey taker.
1 . A system, comprising:
a display device; and
a processor operable to:
cause the display device to visually present a plurality of questions to at least one online survey taker;
receive from the at least one online survey taker an indication of a problem with at least one of the plurality of questions; and
generate a report based on the indication received from the at least one online survey taker.
2 . The system of claim 1 , further comprising a remote device configured to receive the indication of the problem from the processor.
3 . The system of claim 2 , wherein the remote device is configured to accumulate indications of at least the problem received from multiple online survey takers.
4 . The system of claim 3 , wherein the remote device is configured to determine whether a count of the accumulated indications exceeds a predefined threshold.
5 . The system of claim 4 , wherein the remote device is further configured to close the online survey question responsive to the threshold being met.
6 . The system of claim 5 , wherein the remote device is further configured to generate a report pertaining to the closed online survey question.
7 . The system of claim 1 , wherein the processor is further operable to request from the online survey taker problem details pertaining to the indication of the problem.
8 . The system of claim 7 , wherein the processor is further operable to cause the display device to visually present to the online survey taker a reported problem detail user interface.
9 . The system of claim 8 , wherein the reported problem detail user interface is operable to enable the online survey taker to provide an indication that the online survey question is too vague, contains a mistake, or is offensive.
10 . The system of claim 8 , wherein the reported problem detail user interface is operable to enable the online survey taker to provide a freeform text entry pertaining to the online survey question.
11 . The system of claim 1 , further comprising a storage device configured to store the generated report.
12 . The system of claim 1 , wherein the processor is further operable to cause the display device to visually present the generated report.
13 . A computer-controlled method, comprising:
a display device visually presenting a plurality of questions to at least one online survey taker;
a processor receiving from the at least one online survey taker an indication of a problem with at least one of the plurality of questions; and
the processor generating a report based on the indication received from the at least one online survey taker.
14 . The computer-controlled method of claim 13 , further comprising a remote device receiving the indication of the problem from the processor.
15 . The computer-controlled method of claim 14 , further comprising the remote device accumulating indications of at least the problem received from multiple online survey takers.
16 . The computer-controlled method of claim 15 , further comprising the remote device determining whether a count of the accumulated indications exceeds a predefined threshold.
17 . The computer-controlled method of claim 16 , further comprising the remote device closing the online survey question responsive to the threshold being met.
18 . The computer-controlled method of claim 17 , further comprising the remote device generating a report pertaining to the closed online survey question.