Data-driven concepts for processing claims
Systems, methods, apparatus, and computer program products are provided for processing claims. In various embodiments, claims can be processed in accordance with a data-driven approach that limits changes to existing claims processing rules by using an inclusions table, an exclusions table, and/or a decision table as part of firing or executing claims processing rules to accommodate for such changes.
1. A method for processing insurance claims and controlling automatic creation, by a processor, of cases for representing insurance claims, the method comprising:
processing a current claim line in accordance with (a) a first claims processing rule and (b) a first support claim line, wherein the first claims processing rule comprises (a) a rule name and (b) an indication to reference a database table stored in a database, in addition to applying the first claims processing rule, the database table comprising entries representing changes to insurance claim processing guidelines;
determining, via the processor, that an entry exists in the database table for the first claims processing rule based at least in part on the rule name for the first claims processing rule, wherein the entry for the first claims processing rule indicates how to process the current claim line when the current claim line and a support claim line satisfy the requirements of the entry for the first claims processing rule;
after determining, via the processor, that the entry exists in the database table for the first claims processing rule, determining whether the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule;
determining, via the processor, that the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule and the database table comprising entries representing the changes to the insurance claim processing guidelines; and
in response to determining that the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule and the database table, creating, by the processor, a case for the current claim line.
2. The method of claim 1 further comprising processing the current claim line in accordance (a) with a second claims processing rule and (b) a second support claim line.
3. The method of claim 2 further comprising determining whether an entry exists in the database table for the second claims processing rule, wherein the entry for the second claims processing rule indicates how to process the current claim line when the current claim line and a support claim line satisfy the requirements of the entry for the second claims processing rule.
4. The method of claim 3 further comprising:
after determining that an entry exists in the database table for the second claims processing rule, determining whether the current claim line and the second support claim line satisfy the requirements of the entry for the second claims processing rule; and
after determining that the current claim line and the second support claim line satisfy the requirements of the entry for the second claims processing rule, determining how to process the current claim line based at least in part on the entry for the second claims processing rule.
5. The method of claim 1 , wherein the current claim line and the first support claim line satisfy a history definition of the first claims processing rule.
6. The method of claim 1 , wherein the current claim line, the first support claim line, and the second support claim line are from the same claim.
7. The method of claim 1 further comprising receiving input creating the entry for the first claims processing rule in the database table.
8. A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein for processing insurance claims and controlling automatic creation, upon execution by a processor, of cases for representing insurance claims, the computer-readable program code portions comprising:
an executable portion configured to process a current claim line in accordance with (a) a first claims processing rule and (b) a first support claim line, wherein the first claims processing rule comprises (a) a rule name and (b) an indication to reference a database table stored in a database in addition to applying the first claims processing rule, the database table comprising entries representing changes to insurance claim processing guidelines;
an executable portion configured to determine that an entry exists in the database table for the first claims processing rule based at least in part on the rule name for the first claims processing rule, wherein the entry for the first claims processing rule indicates how to process the current claim line when the current claim line and a support claim line satisfy the requirements of the entry for the first claims processing rule;
an executable portion configured to, after determining that an entry exists in the database table for the first claims processing rule, determine whether the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule;
an executable portion configured to determine that the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule and the database table comprising entries representing the changes to the insurance claim processing guidelines; and
an executable portion configured to, in response to determining that the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule and the database table, create, by the processor, a case for the current claim line.
9. The computer program product of claim 8 further comprising an executable portion configured to process the current claim line in accordance (a) with a second claims processing rule and (b) a second support claim line.
10. The computer program product of claim 9 further comprising an executable portion configured to determine whether an entry exists in the database table for the second claims processing rule, wherein the entry for the second claims processing rule indicates how to process the current claim line when the current claim line and a support claim line satisfy the requirements of the entry for the second claims processing rule.
11. The computer program product of claim 10 further comprising:
an executable portion configured to, after determining that an entry exists in the database table for the second claims processing rule, determine whether the current claim line and the second support claim line satisfy the requirements of the entry for the second claims processing rule; and
an executable portion configured to, after determining that the current claim line and the second support claim line satisfy the requirements of the entry for the second claims processing rule, determine how to process the current claim line based at least in part on the entry for the second claims processing rule.
12. The computer program product of claim 8 , wherein the current claim line and the first support claim line satisfy a history definition of the first claims processing rule.
13. The computer program product of claim 8 , wherein the current claim line, the first support claim line, and the second support claim line are from the same claim.
14. The computer program product of claim 8 further comprising an executable portion configured to receive input creating the entry for the first claims processing rule in the database table.
15. An apparatus comprising at least one processor and at least one memory including computer program code for processing insurance claims and controlling automatic creation, by the at least one processor, of cases for representing insurance claims, the at least one memory and the computer program code configured to, with the at least one processor, cause the apparatus to at least:
process a current claim line in accordance with (a) a first claims processing rule and (b) a first support claim line, wherein the first claims processing rule comprises (a) a rule name and (b) an indication to reference a database table stored in a database in addition to applying the first claims processing rule, the database table comprising entries representing changes to insurance claim processing guidelines;
determine that an entry exists in the database table for the first claims processing rule based at least in part on the rule name for the first claims processing rule, wherein the entry for the first claims processing rule indicates how to process the current claim line when the current claim line and a support claim line satisfy the requirements of the entry for the first claims processing rule;
after determining that the entry exists in the database table for the first claims processing rule, determine whether the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule;
determine that the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule and the database table comprising entries representing the changes to the insurance claim processing guidelines; and
in response to determining that the current claim line and the first support claim line satisfy the requirements of the entry for the first claims processing rule and the database table, create, by the at least one processor, a case for the current claim line.
16. The apparatus of claim 15 , wherein the memory and computer program code are further configured to, with the at least one processor, cause the apparatus to process the current claim line in accordance (a) with a second claims processing rule and (b) a second support claim line.
17. The apparatus of claim 16 , wherein the memory and computer program code are further configured to, with the at least one processor, cause the apparatus to determine whether an entry exists in the database table for the second claims processing rule, wherein the entry for the second claims processing rule indicates how to process the current claim line when the current claim line and a support claim line satisfy the requirements of the entry for the second claims processing rule.
18. The apparatus of claim 17 , wherein the memory and computer program code are further configured to, with the at least one processor, cause the apparatus to:
after determining that an entry exists in the database table for the second claims processing rule, determine whether the current claim line and the second support claim line satisfy the requirements of the entry for the second claims processing rule; and
after determining that the current claim line and the second support claim line satisfy the requirements of the entry for the second claims processing rule, determine how to process the current claim line based at least in part on the entry for the second claims processing rule.
19. The apparatus of claim 15 , wherein the current claim line and the first support claim line satisfy a history definition of the first claims processing rule.
20. The apparatus of claim 15 , wherein the current claim line, the first support claim line, and the second support claim line are from the same claim.
21. The apparatus of claim 15 , wherein the memory and computer program code are further configured to, with the at least one processor, cause the apparatus to receive input creating the entry for the first claims processing rule in the database table.