Systems and methods for visualizing and managing telepresence devices in healthcare networks
Disclosed herein are various embodiments of systems and methods for visualizing, analyzing, and managing telepresence devices operating in a telepresence network of healthcare facilities. The visualization and management system for telepresence devices may display a first viewing level that includes a geographical representation of the location of various telepresence devices. A user may selectively view a global view of all telepresence devices, telepresence devices within a particular region, and/or the details of a particular telepresence device. A user may also access a viewing level of a network of healthcare facilities. The user may view, analyze, and/or manage the healthcare network, telepresence device network, individual telepresence devices, connection rules, and/or other aspects of the healthcare network using the geographical visualization and management tool described herein.
1. A system for managing a telepresence network, comprising:
a display module configured to display a first viewing level of a telepresence network, the first viewing level comprising a graphical representation of a plurality of telepresence devices located within at least one healthcare facility, each of the plurality of telepresence devices being located in the vicinity of at least one patient within the at least one healthcare facility and configured to establish a session with a remote device during which a user of the remote device provides services to the at least one patient in the healthcare facility;
a detail request module configured to receive a selection of one of the plurality of telepresence devices and to display a second viewing level that includes a graph depicting a number of sessions conducted with the selected telepresence device by each of a plurality of users.
2. The system of claim 1 , wherein the first viewing level further comprises a representation of interconnections between a hub telepresence device and at least one endpoint telepresence device.
3. The system of claim 1 , wherein in at least one viewing level an information selection module is configured to receive an information request; and
wherein information associated with at least one of the plurality of telepresence devices or the at least one healthcare facility is displayed on the graphical representation corresponding to the information request.
4. The system of claim 3 , wherein the information is associated with one of a medical condition, telepresence network utilization information, telepresence session quality information, telepresence device information, support activity, battery levels, currently active session, workflow metrics, available telepresence devices, trained specialists, financial information, and subscription information.
5. The system of claim 1 , wherein each of the plurality of telepresence devices comprises one of a remote telepresence robot, a mobile telepresence unit, and a control station.
6. The system of claim 1 , wherein the information associated with at least one of the plurality of telepresence devices displayed in the second viewing level comprises the number of active sessions associated with the at least one of the plurality of telepresence devices.
7. The system of claim 1 , wherein the information associated with at least one of the plurality of telepresence devices displayed in the second viewing level comprises the connection strength associated with the at least one of the plurality of telepresence devices.
8. The system of claim 1 , wherein the information associated with at least one of the plurality of telepresence devices displayed in the second viewing level comprises a connection rule of the at least one of the plurality of telepresence devices.
9. The system of claim 8 , further comprising a connection rule management module configured to allow for the management of a connection rule of the at least one of the plurality of telepresence devices in the second viewing level.
10. The system of claim 9 , wherein the connection rule management module is configured to allow for drag-and-drop connection rule management.
11. The system of claim 1 , wherein the information associated with at least one of the plurality of telepresence devices displayed in the second viewing level comprises information pertaining to one of a software update and a firmware update of the at least one of the plurality of telepresence devices.
12. The system of claim 1 , wherein the information associated with at least one of the plurality of telepresence devices displayed in the second viewing level comprises information pertaining to one of a serial number, a model number, a battery level, a location, a date the telepresence device last reported, a time the telepresence device last reported, historical session data, a registered peripheral, a licensed application, a total utilization time, an average session duration, a duration of a particular session, a start time of a particular session, an end time of a particular session, a Quality of Service (OoS) for one or more sessions, a current available bandwidth, and a bandwidth availability with respect to time.
13. The system of claim 1 , wherein the first viewing level comprises a graphical representation of at least one hub hospital having at least one telepresence device, each hub hospital connected to at least one spoke hospital having at least one telepresence device.
14. The system of claim 13 , wherein in the first viewing level an information selection module is configured to receive an information request; and
wherein information associated with at least one of the hospitals is displayed on the graphical representation corresponding to the information request.
15. The system of claim 14 , wherein the information is associated with one of a medical condition, telepresence network utilization information, telepresence session quality information, telepresence device information, support activity, battery levels, currently active session, workflow metrics, available telepresence devices, trained specialists, financial information, and subscription information.
16. The system of claim 13 , further comprising a healthcare network detail request module configured to receive a healthcare network detail request to cause the display module to display a third viewing level, the third viewing level displaying information associated with the at least one hub hospital and the at least one spoke hospital.
17. The system of claim 16 , wherein receiving the healthcare network detail request comprises selecting one of the at least one hub hospital and the at least one spoke hospital.
18. The system of claim 16 , wherein receiving a detail request comprises a mouse-over selection of one of the at least one hub hospital and the at least one spoke hospital.
19. The system of claim 18 , wherein the information associated with one of the at least one hub hospital and the at least one spoke hospital displayed in the fourth viewing level comprises one of a number of active sessions, a number of active telepresence devices, a connection strength of telepresence devices, a connection between two or more telepresence devices, a location of a telepresence device, information from a StrokeRESPOND application, a door-to-needle time, a door-to-balloon time, a t-PA contraindication, a t-PA warning, a medical practitioner response time, and a call center response time.
20. The system of claim 19 , wherein the information associated with one of the at least one hub hospital and the at least one spoke hospital displayed in the third viewing level is associated with one of a particular hospital, a network of hospitals, a medical practitioner, a telepresence device, a patient, and a geographical area.