Granted Patent B2

US 9,529,988 · App. 15/013,744 · Granted Dec 27, 2016

Inventor: Richard Torgersrud (San Francisco, CA)

Assignee: Intelmate LLC

G06F21/31G06F21/335G06F2221/2111

Abstract

Claims (55)

1. A computer-implemented method, the method comprising:

receiving a request from a user to log into a communications server, wherein the request includes user credentials;

authenticating the user based on the included user credentials in the request;

permitting the user to log into the communications server if the user is successfully authenticated;

receiving a first input selecting a person of interest;

retrieving information associated with the selected person of interest;

generating a dossier of information including the retrieved information associated with the selected person of interest; and

transmitting a link to the generated dossier to the user or to an indicated recipient, wherein the link expires after a predetermined amount of time.

2. The method of claim 1 , wherein the selected person of interest comprises a detainee.

3. The method of claim 1 , further comprising:

receiving a second input defining one or more filters for restricting information associated with the selected person of interest;

determining a set of user restrictions associated with the user;

retrieving information associated with the selected person of interest based on the defined one or more filters and the determined set of user restrictions;

receiving a third input selecting a download format for the retrieved information;

generating a second dossier of information including the retrieved information associated with the selected person of interest; and

transmitting the generated second dossier to the user or to a respective indicated recipient based on the selected download format.

4. The method of claim 3 , wherein the set of user restrictions associated with the user comprises at least one of user privileges, access to data, or download permissions.

5. The method of claim 3 , wherein the defined one or more filters comprise at least one of a time period, a type of data, a second person associated with the selected person of interest, or any person connected to the selected person of interest.

6. The method of claim 5 , wherein the second person associated with the selected person of interest comprises a friend of the selected person of interest or a family member of the selected person of interest.

7. The method of claim 1 , wherein the generated dossier includes one or more checksum values for verifying the retrieved information included in the generated dossier.

8. The method of claim 1 , wherein the retrieved information associated with the selected person of interest includes data pertaining to at least one of an audio file, a video file, an attempted call, a completed call, a rejected call, a voicemail, a message left for customer service, a call to customer service representative, a call to automated customer service, an exchanged text, an exchanged photo, an exchanged video, a video visit scheduled, a video visit completed, a kiosk deposit, a deposit by mail, a deposit over a phone, a grievance or inmate request attempted, a grievance or inmate request submitted, a do not contact block via customer service, a do not contact block via web site, an investigator note, a customer service note, a visited website, a game played, a contact searched, a video station login, a web login by a friend or family, an inmate balance check, or an inmate balance transfer.

9. The method of claim 8 , wherein all recording files and data are compressed or merged into a single downloadable file.

10. The method of claim 1 , wherein the selected download format comprises one of an e-mail including a link to the generated dossier, a compressed file, a Portable Document Format (PDF) file, an MHTML file, or and webarchive file.

11. The method of claim 10 , wherein the link to the generated dossier expires after a predetermined period of time.

12. A system, the system comprising:

a memory comprising instructions; and

one or more processors configured to execute the instructions to:

receive a request from a user to log into a communications server, wherein the request include user credentials;

authenticate the user based on the included user credentials in the request;

permit the user to log into the communications server if the user is successfully authenticated;

receive a first input selecting a person of interest;

receive a second input defining one or more filters for restricting information associated with the selected person of interest;

determine a set of user restrictions associated with the user;

retrieve information associated with the selected person of interest based on the defined one or more filters and the determined set of user restrictions;

receive a third input selecting a download format for the retrieved information;

generate a dossier of information including the retrieved information associated with the selected person of interest; and

transmit a link to the generated dossier to the user or an indicated recipient based on the selected download format, wherein the link expires after a predetermined period of time.

13. The system of claim 12 , wherein the selected person of interest comprises a detainee.

14. The system of claim 12 , wherein the defined one or more filters comprise at least one of a time period, type of data, a second person associated with the selected person of interest, or any person connected to the selected person of interest.

15. The system of claim 14 , wherein the second person associated with the selected person of interest comprises a friend of the selected person of interest or a family member of the selected person of interest.

16. The system of claim 12 , wherein the generated dossier includes one or more checksum values for verifying the retrieved information included in the generated dossier.

17. The system of claim 12 , wherein the retrieved information associated with the selected person of interest includes data pertaining to at least one of an audio file, a video file, an attempted call, a completed call, a rejected call, a voicemail, a message left for customer service, a call to customer service representative, a call to automated customer service, an exchanged text, an exchanged photo, an exchanged video, a video visit scheduled, a video visit completed, a kiosk deposit, a deposit by mail, a deposit over a phone, a grievance or inmate request attempted, a grievance or inmate request submitted, a do not contact block via customer service, a do not contact block via web site, an investigator note, a customer service note, a visited website, a game played, a contact searched, a video station login, a web login by a friend or family, an inmate balance check, or an inmate balance transfer.

18. The system of claim 17 , wherein all recording files and data are compressed or merged into a single downloadable file.

19. The system of claim 12 , wherein the set of user restrictions associated with the user comprise at least one of user privileges, access to data, or download permissions.

20. A non-transitory, computer readable medium comprising instructions stored therein, which when executed by a machine, cause the machine to perform operations comprising:

receiving a request from a user to log into a communications server, wherein the request includes user credentials;

authenticating the user based on the included user credentials in the request;

permitting the user to log into the communications server if the user is successfully authenticated;

receiving a first input selecting a person of interest;

receiving a second input defining one or more filters for restricting information associated with the selected person of interest;

determining a set of user restrictions associated with the user;

retrieving information associated with the selected person of interest based on the defined one or more filters and the determined set of user restrictions;

receiving a third input selecting a download format for the retrieved information;

generating a dossier of information including the retrieved information associated with the selected person of interest; and

transmitting a link to the generated dossier to the user or to an indicated recipient based on the selected download format, wherein the link expires after a predetermined period of time.

Assignments (9)

Continuity (2)