Systems and methods to identify ANI and caller ID manipulation for determining trustworthiness of incoming calling party and billing number information
View Patent ↗Systems and methods for determining the trustworthiness of calling party information, such as caller ID and ANI information, contained in a call request are provided. The method includes receiving a call request at a service provider network element, such as a telecommunication carrier switch. A decision is made as to whether the call request should be verified by reviewing a database of called telephone numbers for monitoring. When the call request is to be verified, a determination is made whether a discrepancy exists between the calling party information contained within the call request and authenticated stored calling party information. For example, the caller ID information in a call request is compared to service provider caller ID information for the calling party to determine if they match. When a discrepancy exists, a discrepancy report is transmitted to the called party.
1. A computer-implemented method, comprising:
receiving from a calling party by a discrepancy detector a call request having a called telephone number, wherein the call request includes calling party information, wherein the discrepancy detector determines discrepancies in calling party information and is ancillary to an originating service provider network element that provides a telephone line for the calling party placing the call request;
accessing a monitored called party number database, wherein accessing the monitored called party number database includes determining whether the call request to the called telephone number is to be verified, wherein the monitored called party number database includes telephone numbers;
when the call request is to be verified, determining by the discrepancy detector whether a discrepancy exists between the calling party information contained within the call request and stored calling party information; and
when a discrepancy exists between the calling party information contained within the call request and stored calling party information, causing call processing of a call requested in the call request to be suspended.
2. The method of claim 1 , further comprising when a discrepancy exists between the calling party information contained within the call request and stored calling party information, generating a discrepancy report.
3. The method of claim 2 , further comprising capturing call parameters from the call request.
4. The method of claim 3 , wherein the call parameters include one or more of an identity of the originating service provider receiving the call request, Automatic Number Identification information from the call request, caller identification (caller ID) information from the call request, the called party number, a type of discrepancy event, a date of the call request, and/or a time of the call request.
5. The method of claim 2 , further comprising transmitting the discrepancy report to a called party or an agent for the called party.
6. The method of claim 5 , wherein transmitting the discrepancy report occurs prior to further processing of a call requested in the call request.
7. The method of claim 5 , wherein transmitting the discrepancy report occurs during processing of a call requested in the call request and before call completion to the called party.
8. The method of claim 5 , wherein transmitting the discrepancy report occurs after call completion to the called party, wherein the discrepancy report is transmitted either individually or in a batch transmission with other discrepancy reports.
9. The method of claim 5 , wherein transmitting the discrepancy report comprises transmitting the discrepancy report via the Internet or a virtual private network.
10. The method of claim 2 , further comprising causing call processing to be terminated.
11. The method of claim 1 , wherein a discrepancy exists when calling party info nation received in a call request does not match stored calling party information assigned by a service provider receiving the call request.
12. The method of claim 1 , wherein calling party information includes Automatic Number Identification information or caller identification (caller ID) information.
13. The method of claim 1 , wherein the calling party information is included in a Session Initiation Protocol, Integrated Services Digital Network, Plain Old Telephone Service, Time Division Multiplexing, or Voice over Internet Protocol call set up message.
14. The method of claim 1 , wherein detecting a discrepancy within the call request is not detectable by the calling party.
15. A computer-implemented method, comprising:
receiving from a calling party by a discrepancy detector a call request having a called telephone number, wherein the call request includes calling party information, wherein the discrepancy detector determines discrepancies in calling party information and is ancillary to an originating service provider network element that provides a telephone line for the calling party placing the call request;
accessing a monitored called party number database, wherein accessing the monitored called party number database includes determining whether the call request to the called telephone number is to be verified, wherein the monitored called party number database includes telephone numbers, wherein the telephone numbers include only telephone numbers and related information for called party numbers for which call request validity is to be assessed;
when the call request is to be verified, determining by the discrepancy detector whether a discrepancy exists between the calling party information contained within the call request and stored calling party information.
16. The method of claim 15 , further comprising when a discrepancy exists between the calling party information contained within the call request and stored calling party information, generating a discrepancy report.
17. The method of claim 16 , further comprising capturing call parameters from the call request.
18. The method of claim 17 , wherein the call parameters include one or more of an identity of the originating service provider receiving the call request, Automatic Number Identification information from the call request, caller identification (caller ID) information from the call request, the called party number, a type of discrepancy event, a date of the call request, and/or a time of the call request.
19. The method of claim 16 , further comprising transmitting the discrepancy report to a called party or an agent for the called party.
20. The method of claim 19 , wherein transmitting the discrepancy report occurs prior to further processing of a call requested in the call request.