IP Library Granted Patent US 10,445,679
Granted Patent B2
US 10,445,679 · App. 15/093,196 · Granted Oct 15, 2019

Labor flexibility assessment system for a document management system

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Quick Facts
Patent No.
US 10,445,679
App. No.
15/093,196
Granted
Oct 15, 2019
Kind
B2
Abstract

A system for determining a labor flexibility level for a document management system that meets a performance level of a full-flexibility level and is within one or more threshold limits includes a document management system having a plurality of print production devices, an electronic device in communication with the document management system, and a computer-readable storage medium having one or more programming instructions. The document management system is associated with a plurality of operators who each possess one or more skill sets for operating one or more of the print production devices.

Claims (47)

1. A system for determining a labor flexibility level for a document management system that meets a performance level of a full-flexibility level and is within one or more threshold limits, the system comprising:

a document management system comprising a plurality of print production devices, wherein the document management system is associated with a plurality of operators who each possess one or more skill sets for operating one or more of the print production devices;

an electronic device in communication with the document management system;

a computer-readable storage medium comprising one or more programming instructions that, when executed cause the electronic device to:

identify a fully-flexible configuration of the document management system as a current configuration, wherein the fully-flexible configuration represents a configuration where each of the plurality of operators possesses every skill set necessary to operate each print production device,

determine a performance level value for the current configuration,

identify a set of possible configurations of the document management system, wherein each possible configuration represents a configuration where one or more of the plurality of operators possesses fewer than every skill set,

for each possible configuration in the set:

select a possible configuration from the set,

determine whether the selected possible configuration should replace the current configuration based on the performance level value associated with the current configuration, a performance level value associated with the selected possible configuration, and a performance threshold limit,

in response to determining whether the selected possible configuration should replace the current configuration, replace the current configuration with the selected possible configuration, and

present to a user the current configuration as a recommended configuration for the document management system, wherein the current configuration indicates which operators should be cross-trained with which skill sets.

2. The system of claim 1 , wherein the one or more programming instructions that, when executed cause the electronic device to determine a fully-flexible performance level value for the fully-flexible configuration comprises one or more programming instructions that, when executed, cause the electronic device to perform a simulation of an operation of the current configuration using at least a portion of historical print job information.

3. The system of claim 1 , wherein the one or more programming instructions that, when executed cause the electronic device to determine whether the selected possible configuration should replace the current configuration comprise one or more programming instructions that, when executed, cause the electronic device to:

determine the performance value associated with the selected possible configuration;

identify the performance threshold limit that represents a threshold value of one or more performance parameters;

determine whether the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit.

4. The system of claim 3 , wherein the computer-readable storage medium further comprises one or more programming instructions that, when executed cause the electronic device to:

in response to determining that the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit:

determine a cross-training cost associated with the current configuration,

determine a cross-training cost associated with the selected possible configuration,

determine a difference between the cross-training cost associated with the selected possible configuration and the cross-training cost associated with the current configuration, and

in response to the difference being less than zero, determine that the selected possible configuration should replace the current configuration.

5. The system of claim 4 , wherein the one or more programming instructions that, when executed, cause the electronic device to determine a cross-training cost associated with the current configuration comprise one or more programming instructions that, when executed, cause the electronic device to perform a simulation of an operation of the current configuration using at least a portion of historical print job information.

6. The system of claim 4 , wherein the one or more programming instructions that, when executed, cause the electronic device to determine a cross-training cost associated with the selected possible configuration comprise one or more programming instructions that, when executed, cause the electronic device to perform a simulation of an operation of the selected possible configuration using at least a portion of historical print job information.

7. A method for determining a labor flexibility level for a document management system that meets a performance level of a full-flexibility level and is within one or more threshold limits, the method comprising:

identifying, by an electronic device, a fully-flexible configuration of a document management system as a current configuration, wherein the document management system comprises a plurality of print production devices, wherein the document management system is associated with a plurality of operators who each possess one or more skill sets for operating one or more of the print production devices, wherein the fully-flexible configuration represents a configuration where each of the plurality of operators possesses every skill set necessary to operate each print production device;

determining a performance level value for the current configuration;

identifying a set of possible configurations of the document management system, wherein each possible configuration represents a configuration where one or more of the plurality of operators possesses fewer than every skill set;

for each possible configuration in the set:

selecting a possible configuration from the set,

determining whether the selected possible configuration should replace the current configuration based on the performance level value associated with the current configuration, a performance level value associated with the selected possible configuration, and a performance threshold limit,

in response to determining whether the selected possible configuration should replace the current configuration, replacing the current configuration with the selected possible configuration, and

presenting to a user the current configuration as a recommended configuration for the document management system, wherein the current configuration indicates which operators should be cross-trained with which skill sets.

8. The method of claim 7 , wherein determining a fully-flexible performance level value for the fully-flexible configuration comprises performing a simulation of an operation of the current configuration using at least a portion of historical print job information.

9. The method of claim 7 , wherein determining whether the selected possible configuration should replace the current configuration comprises:

determining the performance value associated with the selected possible configuration;

identifying the performance threshold limit that represents a threshold value of one or more performance parameters; and

determining whether the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit.

10. The method of claim 9 , further comprising:

in response to determining that the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit:

determining a cross-training cost associated with the current configuration,

determining a cross-training cost associated with the selected possible configuration,

determining a difference between the cross-training cost associated with the selected possible configuration and the cross-training cost associated with the current configuration, and

in response to the difference being less than zero, determining that the selected possible configuration should replace the current configuration.

11. The method of claim 10 , wherein determining a cross-training cost associated with the current configuration comprises performing a simulation of an operation of the current configuration using at least a portion of historical print job information.

12. The method of claim 10 , wherein determining a cross-training cost associated with the selected possible configuration comprises performing a simulation of an operation of the selected possible configuration using at least a portion of historical print job information.

Assignments (6)
SECURITY INTEREST Recorded Oct 19, 2021
From: CONDUENT BUSINESS SERVICES, LLC
To: U.S. BANK, NATIONAL ASSOCIATION
Reel/Frame 057969/0445 →
SECURITY INTEREST Recorded Oct 19, 2021
From: CONDUENT BUSINESS SERVICES, LLC
To: BANK OF AMERICA, N.A.
Reel/Frame 057970/0001 →
RELEASE OF SECURITY INTEREST Recorded Oct 18, 2021
From: JPMORGAN CHASE BANK, N.A.
To: CONDUENT BUSINESS SERVICES, LLC; CONDUENT STATE & LOCAL SOLUTIONS, INC.; CONDUENT TRANSPORT SOLUTIONS, INC.; ADVECTIS, INC.; CONDUENT COMMERCIAL SOLUTIONS, LLC; CONDUENT BUSINESS SOLUTIONS, LLC; CONDUENT CASUALTY CLAIMS SOLUTIONS, LLC; CONDUENT HEALTH ASSESSMENTS, LLC
Reel/Frame 057969/0180 →
SECURITY AGREEMENT Recorded Mar 19, 2020
From: CONDUENT BUSINESS SERVICES, LLC
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 052189/0698 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 28, 2017
From: XEROX CORPORATION
To: CONDUENT BUSINESS SERVICES, LLC
Reel/Frame 041542/0022 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 7, 2016
From: RAI, SUDHENDU; ETTAM, RANJIT KUMAR
To: XEROX CORPORATION
Reel/Frame 038220/0974 →