System and method for conducting a multi-channel order
A method for purchasing a product at a brick-and-mortar retail establishment is provided. The method includes, but is not limited to, inputting identification information into a local device for a product sold by the brick-and-mortar retail establishment, transmitting the identification information to an order creation application, and upon receiving the identification information, selecting a dispense type for the product. The dispense type is selected from a group of dispense types including: “carry” for personally carrying the product out of the brick-and-mortar retail establishment, “load” for having the product loaded into the user's vehicle, “pickup” for having the product provided to the user at a predetermined location whereby the user will go to get that product, and “delivery” for delivering the product to the user at a predetermined location.
1. A system for enabling a user to purchase one or more local inaccessible products comprising:
a mobile electronic device of the user, the mobile electronic device of the user including:
a display for displaying a graphical user interface configured to be displayed on the display and to permit the user to enter user-preselected default product dispense type associated with the products; and
a scanning module for retrieving identification information for a product to be purchased by the user;
an electronic database configured to store electronic data representing product information associated with the product and electronic data representing a user-preselected default product dispense type associated with the product;
a remote server in communication with the mobile electronic device of the user and the electronic database over a network, wherein the remote server is configured to receive, from the mobile electronic device of the user, the identification information retrieved from the product by the scanning module, wherein the remote server is configured to use the identification information for the product received from the mobile electronic device of the user to retrieve the product information associated with the product from the electronic database, wherein the remote server is configured to communicate the product information related to the product obtained from the electronic database to an order creation application configured to place the product in a virtual shopping cart along with some of the product information, and wherein the remote server is configured to obtain the electronic data representing the user-preselected default product dispense type associated with the product and generate, within the graphical user interface on the display of the mobile electronic device of the user, the virtual shopping cart, the virtual shopping cart including the user-preselected default product dispense type associated with the product, the user-preselected default product dispense type being selected for the product from the group of dispense types consisting of:
“carry” for personally carrying the product out of the brick-and-mortar retail establishment,
“load” for having the product loaded into the user's vehicle,
“pickup” for having the product provided to the user at a predetermined location whereby the user will go to get that product, and
“delivery” for delivering the product to the user at a predetermined location;
an order management system connected with the remote server, wherein the order management system processes an order for the local inaccessible product; and
an order fulfillment system connected with the order management system to fulfill the order in accordance with the selected dispense type.
2. The system of claim 1 , wherein the default dispense type is automatically selected based on a method of inputting the identification information.
3. The system of claim 1 , wherein the dispense type is a default dispense type automatically selected by the order creation application.
4. The system of claim 1 , wherein the default dispense type is automatically selected based upon the type of product sold.