Hashhealth system
A method includes receiving, at a healthcare platform, account registration information from a user submitted via a mobile application; receiving, at the healthcare platform, an indication of a social media account to link to the user's account; receiving, at a social media interface of the healthcare platform, a message posted by the user via the social media account which includes a command comprising a command identifier; forwarding, based on the presence of the command comprising the command identifier, the command to a command handler of the healthcare platform; retrieving, by the healthcare platform, healthcare information for the user based on the command; and communicating, by the healthcare platform, the retrieved information via text message to a cell phone number associated with the user's account.
1. A method executed by a healthcare platform, the method comprising:
receiving account registration information for a user from a mobile application executing on a mobile phone operated by the user, wherein the account registration information includes a phone number of the mobile phone and an identifier of a social media account of the user;
generating a user account for the user based upon the account registration information, wherein the user account links the account registration information to a patient record of the user;
responsive to generating the user account, causing a social media interface of the healthcare platform to monitor the social media account of the user for messages posted by the user;
receiving, at the social media interface of the healthcare platform, a message posted by the user via the social media account of the user, wherein the message includes the identifier of the social media account, a command identifier, and a command, wherein the command identifier indicates that the healthcare platform is to execute the command, wherein the command is indicative of a query that is to be executed by the healthcare platform in order to retrieve healthcare information of the user from the patient record, wherein the command identifier and the command are a sequence of non-space delimited alphanumeric characters;
forwarding the identifier of the social media account included in the message and the command to a command handler of the healthcare platform;
identifying, by the command handler of the healthcare platform, the user account based upon the identifier of the social media account included in the message;
responsive to identifying the user account, retrieving, by the command handler of the healthcare platform, the healthcare information of the user from a secure data repository retaining the patient record by executing the query indicated by the command; and
transmitting a text message to the phone number of the mobile phone operated by the user, wherein the text message includes the healthcare information of the user.
2. The method of claim 1 , wherein the command identifier comprises a hashtag.
3. The method of claim 1 , wherein the command comprises a request for billing information.
4. The method of claim 1 , wherein the command comprises a request for patient information.
5. The method of claim 1 , wherein the command comprises a request for medication information.
6. The method of claim 1 , wherein the command comprises a request for medical history information.
7. The method of claim 1 , wherein the command comprises a request for allergy information.
8. The method of claim 1 , wherein the command comprises a request for appointment information.
9. A server computing device comprising:
a processor; and
memory storing instructions that, when executed by the processor, cause the processor to perform acts comprising:
receiving account registration information for a user from a mobile application executing on a mobile phone operated by the user, wherein the account registration information includes a phone number of the mobile phone and an identifier of a social media account of the user;
generating a user account for the user based upon the account registration information, wherein the user account links the account registration information to a patient record of the user;
responsive to generating the user account, causing a social media interface of the healthcare platform to monitor the social media account of the user for messages posted by the user;
receiving, at the social media interface of the healthcare platform, a message posted by the user via the social media account of the user, wherein the message includes the identifier of the social media account, a command identifier, and a command, wherein the command identifier indicates that the healthcare platform is to execute the command, wherein the command is indicative of a query that is to be executed by the healthcare platform in order to retrieve healthcare information of the user from the patient record, wherein the command identifier and the command are a sequence of non-space delimited alphanumeric characters;
forwarding the identifier of the social media account included in the message and the command to a command handler of the healthcare platform;
identifying, by the command handler of the healthcare platform, the user account based upon the identifier of the social media account included in the message;
responsive to identifying the user account, retrieving, by the command handler of the healthcare platform, the healthcare information of the user from a secure data repository retaining the patient record by executing the query indicated by the command; and
transmitting a text message to the phone number of the mobile phone operated by the user, wherein the text message includes the healthcare information of the user.
10. The server computing device of claim 9 , wherein the command comprises a request for billing information.
11. The server computing device of claim 9 , wherein the command comprises a request for patient information.
12. The server computing device of claim 9 , wherein the command comprises a request for medication information.
13. The server computing device of claim 9 , wherein the command comprises a request for medical history information.
14. The server computing device of claim 9 , wherein the command comprises a request for allergy information.
15. The server computing device of claim 9 , wherein the command comprises a request for appointment information.
16. A non-transitory computer-readable storage medium comprising instructions that, when executed by a processor, cause the processor to perform acts comprising:
receiving account registration information for a user from a mobile application executing on a mobile phone operated by the user, wherein the account registration information includes a phone number of the mobile phone and an identifier of a social media account of the user;
generating a user account for the user based upon the account registration information, wherein the user account links the account registration information to a patient record of the user;
responsive to generating the user account, causing a social media interface of the healthcare platform to monitor the social media account of the user for messages posted by the user;
receiving, at the social media interface of the healthcare platform, a message posted by the user via the social media account of the user, wherein the message includes the identifier of the social media account, a command identifier, and a command, wherein the command identifier indicates that the healthcare platform is to execute the command, wherein the command is indicative of a query that is to be executed by the healthcare platform in order to retrieve the healthcare information of the user from the patient record, wherein the command identifier and the command are a sequence of non-space delimited alphanumeric characters;
forwarding the identifier of the social media account included in the message and the command to a command handler of the healthcare platform;
identifying, by the command handler of the healthcare platform, the user account based upon the identifier of the social media account included in the message;
responsive to identifying the user account, retrieving, by the command handler of the healthcare platform, the healthcare information of the user from a secure data repository retaining the patient record by executing the query indicated by the command; and
transmitting a text message to the phone number of the mobile phone operated by the user, wherein the text message includes the healthcare information of the user.
17. The non-transitory computer-readable storage medium of claim 16 , wherein the command comprises a request for patient information.
18. The non-transitory computer-readable storage medium of claim 16 , wherein the command comprises a request for medication information.
19. The non-transitory computer-readable storage medium of claim 16 , wherein the command comprises a request for allergy information.
20. The non-transitory computer-readable storage medium of claim 16 , wherein the command comprises a request for appointment information.