IP Library Granted Patent US 9,591,126
Granted Patent B2
US 9,591,126 · App. 15/162,153 · Granted Mar 7, 2017

Personal allowed number system

Inventors: Grant Gongaware (Alameda, CA); Kevin O'Neil (Parma, ID); Richard Torgersrud (San Francisco, CA); Nicolas Garcia (Oakland, CA); Morgan Collins (San Mateo, CA); Kevin E. Krauss (San Francisco, CA)
Assignee: Intelmate LLC
H04M3/382H04M3/38H04M3/4211H04M3/42102H04M3/436H04M11/00H04M1/576H04M1/663H04M3/42059H04M2203/6045H04M2203/6072H04M2203/6081
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 9,591,126
App. No.
15/162,153
Granted
Mar 7, 2017
Kind
B2
Abstract

A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.

Claims (39)

1. A method of identifying a called party comprising:

authenticating a detained individual's login credential;

receiving a telephone number;

determining that the telephone number is not in a database of allowed contacts;

calling the telephone number and:

receiving personal identifying information from the called party,

checking received personal identifying information against a remote database to verify the information,

wherein the remote database comprises one or more of a Line Information Databases, a Best Known Name and Address (BKNA) database, an identification verification database, a National financial database, a national passport database, a drivers' license database, military ID database, state issued ID card database, open warrants database, a national victim notification network, or a “do not contact” database,

asking additional questions to verify any personal identifying information that was not verified, and

adding the called party to the database of allowed contacts once the information is verified.

2. The method of claim 1 , wherein the received personal identifying information is a photograph of the called party and a scan of a driver's license.

3. The method of claim 1 , wherein the step of checking received information against a remote database further includes checking received information against a remote database storing known sex offenders, gang members, felons, facility employees, witnesses, and victims to verify the personal identifying information.

4. A method of facilitating communication via a list of allowed destination numbers to which a detained individual residing in a detention environment is permitted to communicate, said method comprising:

detecting a contact initiated by a detained individual to a destination number of a recipient;

automatically checking the destination number to determine that the destination number is not on at least one of the list of allowed destination numbers associated with the detained individual, a list of allowed destination numbers associated with one or more different detained individuals or a general list of allowed destination numbers;

conducting an initial enrollment process for the recipient of the detected contact, wherein the initial enrollment process involves receiving personal identifying information comprising a name, an age, and a zip code from the recipient;

checking the received personal identifying information against a remote database storing information regarding criminals and associates of criminals, witnesses, or law enforcement personnel to verify the personal identifying information;

automatically associating the recipient with the destination number once the personal identifying information received from the recipient during the enrollment process is approved;

adding the destination number to list of allowed destination numbers; and

permitting the communication to the allowed destination number.

5. The method of claim 4 , wherein the destination number added to the allowed list of destination numbers is a phone number.

6. The method of claim 4 , further comprising, on detecting subsequent communication between the detained individual and the approved outside party recipient, authenticating the subsequent communication with one or more security questions.

7. The method of claim 4 wherein the enrollment process is approved when the received personal identifying information comprising a name, an age, and a zip code of the recipient at least partly matches corresponding personal identifying information obtained from sources other than the recipient.

8. A method of adding approved individuals to an approved contact list containing contacts with whom a detained individual residing in a detention environment is permitted to communicate, said method comprising:

detecting a communication initiated between the detained individual and an outside party who is not a resident of the detention environment, the outside party having an identity;

attempting to authenticate the outside party by automatically comparing provided outside party information with stored outside party information within at least one of the approved contact list associated with the detained individual, an approved contact list associated with one or more different detained individuals or a general list of allowed contact numbers;

determining that the provided outside party information does not match the stored outside party information:

automatically attempting to verify the identity of the outside party by requesting personal identifying information comprising a name, an age, and a zip code of the outside party from the outside party,

comparing the provided personal identifying information against a remote database storing information regarding criminals and associates of criminals, witnesses, or law enforcement personnel,

determining whether applicable rules permit communication with the outside party, and

once the identity of the outside party is verified and the applicable rules permit communication with the outside party: adding the outside party to the approved contact list associated with the detained individual.

9. The method of claim 8 , wherein the detected communication comprises a phone call.

10. The method of claim 8 , wherein the detected communication comprises a text message, online chat, video conference, email, social media wall post, or other digital communication.

11. The method of claim 8 , wherein when the detained individual and the outside party are still available after the outside party is initially added to the detained individual's allowed contact list, said method allows the communication to take place.

12. The method of claim 8 , wherein the remote database comprises one or more of a Line Information Databases, a Best Known Name and Address (BKNA) database, an identification verification database, a National financial database, a national passport database, a drivers' license database, military ID database, state issued ID card database, open warrants database, a national victim notification network, or a “do not contact” database.

13. The method of claim 8 , wherein the detected communication comprises a phone call.

14. The method of claim 8 , wherein the detected communication comprises a text message, online chat, video conference, email, social media wall post, or other digital or electronic communication.

15. The method of claim 8 , wherein when the detained individual and the outside party are still available after the outside party is initially added to the detained individual's allowed contact list, said method allows the communication to take place.

16. The method of claim 8 , wherein the remote database stores information regarding criminals and associates of criminals, witnesses, and law enforcement personnel.

Assignments (9)
PATENT SECURITY AGREEMENT Recorded Aug 7, 2024
From: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC; 3V TECHNOLOGIES INCORPORATED
To: TEXAS CAPITAL BANK, AS COLLATERAL AGENT
Reel/Frame 068510/0764 →
RELEASE OF SECURITY INTEREST Recorded Aug 6, 2024
From: UBS AG CAYMAN ISLANDS BRANCH (AS SUCCESSOR IN INTEREST TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH)
To: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
Reel/Frame 069177/0067 →
RELEASE OF SECURITY INTEREST Recorded Aug 6, 2024
From: UBS AG CAYMAN ISLANDS BRANCH (AS SUCCESSOR IN INTEREST TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH)
To: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
Reel/Frame 069175/0165 →
SECURITY INTEREST Recorded Dec 5, 2018
From: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 047720/0576 →
SECURITY INTEREST Recorded Dec 5, 2018
From: GLOBAL TEL*LINK CORPORATION; DSI-ITI, INC.; VALUE-ADDED COMMUNICATIONS, INC.; TOUCHPAY HOLDINGS, LLC; RENOVO SOFTWARE, INC.; INTELMATE LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 048788/0014 →
SECURITY INTEREST Recorded Jul 31, 2017
From: INTELMATE LLC
To: CREDIT SUISSE AG
Reel/Frame 043382/0128 →
SECURITY INTEREST Recorded Jul 31, 2017
From: INTELMATE LLC
To: CREDIT SUISSE AG
Reel/Frame 043382/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 10, 2016
From: TELMATE LLC
To: INTELMATE LLC
Reel/Frame 040279/0809 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 10, 2016
From: GONGAWARE, GRANT; O'NEIL, KEVIN; TORGERSRUD, RICHARD; GARCIA, NICOLAS; COLLINS, MORGAN; KRAUSS, KEVIN E.
To: TELMATE LLC
Reel/Frame 040279/0789 →
Continuity (4)
Continuation 14561979 · Dec 5, 2014
Continuation 13602837 · Sep 4, 2012
Provisional Application 61530331 · Sep 1, 2011
Related Publication 20160269551A1 · Sep 15, 2016