Detecting destruction of an automation system component
A control panel is used to monitor events within a security system or other automation system. In the event an intruder enters a physical location, the intruder may attempt to damage the control panel to disrupt its operation. One or more sensors of the control panel may detect disruption in the operation of the control panel. Example sensors may detect an impact force, sudden acceleration, removal from a mounted location, or disruption of communication with an input/output element, such as a display device. When an event is detected at the control panel itself, the control panel can send a signal to a remote service provider, and the remote service provider can follow-up with the customer. The control panel and/or remote service provider may also determine when the control panel loses partial or complete power loss to identify the disruption as a potential crash-and-smash entry.
1. A method of monitoring a condition of a control panel of an automation system,
the method comprising:
detecting a control panel disruption event at the control panel; and
sending a signal to a back-end monitoring system, the signal indicative of the disruption event;
wherein the automation system includes a security system and the condition of the control panel is monitored independently of a status of the security system, and wherein the status of the security system includes at least one of being armed or disarmed.
2. The method recited in claim 1 , wherein detecting the control panel disruption event comprises:
detecting an impact force on the control panel.
3. The method recited in claim 1 , wherein detecting the control panel disruption event comprises:
detecting a loss of communication with or malfunction of a component of the control panel.
4. The method recited in claim 3 , wherein detecting the loss of communication with the component of the control panel comprises:
determining communication with a display device of the control panel has been disrupted.
5. The method recited in claim 1 , wherein detecting the control panel disruption event comprises:
detecting removal of the control panel from a mounted location.
6. The method recited in claim 5 , wherein detecting removal of the control panel from the mounted location comprises:
determining, using an anti-tamper switch, that the control panel has been removed from a mounting surface, a mounting plate, or both.
7. The method recited in claim 1 , further comprising:
determining whether the control panel of the automation system has lost power;
determining whether the control panel has lost primary power; and
determining whether the control panel has lost secondary power.
8. The method recited in claim 7 , wherein determining whether the control panel of the automation system has lost power comprises:
determining whether the control panel has lost all power.
9. The method recited in claim 1 , the method further comprising:
receiving a communication from an automation component communicatively linked to the control panel indicating a security-related event.
10. A control panel for an automation system including a security system, comprising:
a controller;
a communication interface communicatively connected to the controller;
a sensor configured to monitor a condition of the control panel independently of a status of the security system and wherein the status of the security system includes at least one of being armed or disarmed; and
computer readable media having computer executable instructions stored thereon that, when executed by the controller, cause the communication interface to transmit a signal upon detection by the sensor of disruption to the control panel.
11. The control panel recited in claim 10 , wherein the sensor comprises one of an impact sensor, an accelerometer, or an anti-impact switch.
12. The control panel recited in claim 10 , wherein the control panel further comprises a display communicatively connected to the controller, and wherein the sensor is configured to monitor when the display loses communication with the controller.
13. The control panel recited in claim 10 , wherein the computer readable media stores computer executable instructions that, when executed by the controller, cause the communication interface to transmit the signal within about 100 ms of sensing the disruption to the control panel.
14. The control panel recited in claim 13 , wherein the computer readable media stores computer executable instructions that, when executed by the controller, cause the communication interface to transmit the signal within about 50 ms of sensing the disruption to the control panel.
15. The control panel recited in claim 10 , wherein the sensor is a first sensor, the control panel further comprising:
a second sensor configured to detect a loss of power,
wherein the computer readable media stores computer executable instructions that, when executed by the controller, cause the communication interface to transmit a signal indicating when the loss of power is detected by the second sensor.
16. A method comprising, at a service system remote from a control panel of an automation system including a security system:
monitoring a condition of the control panel independently of a status of the security system and wherein the status of the security system includes at least one of being armed or disarmed;
receiving a signal from the control panel;
interpreting the signal; and
determining the signal indicates the control panel has detected a disruption event at the control panel itself, the disruption event indicative of a crash-and-smash entry.
17. The method recited in claim 16 , wherein interpreting the signal comprises determining the signal indicates the control panel has detected an impact force on the control panel.
18. The method recited in claim 16 , wherein interpreting the signal comprises determining the signal indicates the control panel has detected movement of the control panel.
19. The method recited in claim 16 , wherein interpreting the signal comprises determining the signal indicates the control panel has detected a loss of communication with one or more components of the control panel.
20. The method recited in claim 16 , further comprising:
determining the control panel has lost access to one or more power sources.