Load balancing in a central conferencing routing server
Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for a conferencing routing service for managing and routing collaboration participants. In one embodiment, the conferencing routing service may maintain a database of information or preferences associated with the conference requester and attempt to select a conference bridge based on the requester's information. Further, the conferencing routing service may receive performance information from a plurality of conference bridges that are able to conduct the collaboration conference and select a conference bridge in response to the performance information.
1. A method for routing one or more collaboration conference access requests in a telecommunications network, the method comprising:
receiving a collaboration conference access request from a requester's communication device;
requesting operational information of at least one conference bridge of a plurality of conference bridges connected to the telecommunications network, the operational information comprising at least an available capacity for the at least one conference bridge;
selecting a conference bridge from the plurality of conference bridges associated with the telecommunications network and configured to host a collaboration conference, the selection occurring at least in response to the operational information of the at least one conference bridge; and
transmitting one or more routing messages to the telecommunications network, wherein the one or more routing messages include an indication of the selected conference bridge,
wherein the method further comprises:
calculating a percentage of available capacity for the at least one conference bridge; and
comparing the percentage of available capacity for the at least one conference bridge to a predetermined threshold value,
wherein, if the percentage of available capacity for the at least one conference bridge is less than the predetermined threshold value, the selecting operation comprises selecting the at least one conference bridge as the hosting conference bridge.
2. The method of claim 1 , wherein the operational information comprises at least one of wideband audio, video and audio integration, and web-based conferencing.
3. The method of claim 1 , wherein the available capacity for the at least one conference bridge comprises at least one of total number of communication ports for the conference bridge and the number of currently active or reserved ports of the conference bridge.
4. A system for selecting a conference bridge associated with a network for hosting a collaboration conference event, the system comprising:
a network interface unit configured to receive a communication from a user of a communications network to establish a collaboration conference on the network;
a processing device in communication with the network interface unit; and
a memory connected to the processing device configured to store information and instructions that, when executed by the processing device, performs the operations of:
requesting performance information from one or more conference bridges of a plurality of conference bridges associated with the network, the performance information comprising at least an available capacity for the one or more conference bridges;
based on the performance information, calculating a percentage of available capacity for the one or more conference bridges; and
selecting one of the one or more conference bridges associated with the network for hosting the conference event based at least on the calculated percentage of available capacity,
wherein the instructions further perform the operation of:
comparing the percentage of available capacity for the one or more conference bridges to a predetermined threshold value; and
if the percentage of available capacity for any of the one or more conference bridges is less than the predetermined threshold value, storing an indication in the memory that at least one of the one or more conference bridges is unavailable for hosting the collaboration conference.
5. The system of claim 4 , wherein at least one of the one or more conference bridges is a time division multiplexing (TDM) telecommunication device.
6. The system of claim 4 , wherein at least one of the one or more conference bridges is a session initiation protocol (SIP) based telecommunication device.
7. The system of claim 4 , wherein the instructions, when executed by the processing device, cause the processing device to further perform the operation of:
transmitting one or more routing messages to the communications network, wherein the one or more routing messages include an indication of the selected conference bridge.
8. The system of claim 4 , further comprising:
a plurality of collaboration conferencing routing servers comprising a master conferencing routing server executing a master control engine application and at least one slave conferencing routing server, wherein each of the plurality of collaboration conferencing routing servers comprises a database configured to store a state of at least one initiated collaboration conferences on the telecommunications network.
9. The system of claim 8 , wherein the request is referred from the at least one slave conferencing routing server to the network interface unit.