System and method for automating proactive communication
A system and method for automating proactive communication. The information for the desired contacts may be accepted from a user. A selection of contact communication frequency preferences may be received from a user. An automatic communication to one of the desired contacts may be initiated. The user may be allowed to cancel the automatic communication, in response to receiving a notification that the communication is about to begin. A response indicative of the communication status may be received. Rules and preferences may be optimized based upon the received response.
1. A method for automating proactive communication, said method including:
accepting desired contacts information;
receiving a selection of contact communication frequency preferences from a user;
initiating an automatic communication to one of the desired contacts, wherein initiating an automatic communication to one of the desired contacts includes initiating a phone call;
allowing the user to cancel the automatic communication in response to receiving a notification that the communication is about to begin;
receiving a response indicative of the communication status, wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on refusal by the user or based on contact failure; and
optimizing rules and preferences based on the received response.
2. The method according to claim 1 , wherein desired contacts include business clients.
3. The method according to claim 1 , wherein initiating an automatic communication to one of the desired contacts includes initiating an e-mail.
4. The method according to claim 3 , wherein initiating an automatic communication to one of the desired contacts includes initiating an e-mail that is pre-generated to include unique details regarding the contact.
5. The method according to claim 1 , wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on user refusal.
6. The method according to claim 1 , wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on contact failure.
7. The method according to claim 1 , wherein optimizing rules and preferences includes optimizing the rules and preferences based on experiential results.
8. The method according to claim 7 , wherein optimizing rules and preferences includes optimizing the rules and preferences based on experiential results as well as Bayes' theorem of probability.
9. The method according to claim 7 , wherein experiential results are based on both a response from the user as well as a response from the contact.
10. An automatic proactive communication system, said system comprising:
a processor;
a memory;
data being stored in the memory and accessible by the processor;
wherein the processor is configured to:
accept desired contacts information;
receiving a selection of contact communication frequency preference from a user;
initiate an automatic communication to one of the desired contacts, wherein initiating an automatic communication to one of the desired contacts includes initiating a phone call;
allow the user to cancel the automatic communication, in response to receiving a notification that the communication is about to begin;
receive a response indicative of the communication status, wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on refusal by the user or based on contact failure; and
optimize rules and preferences based upon the received response.
11. The system according to claim 10 , wherein desired contacts include business clients.
12. The system according to claim 10 , wherein initiating an automatic communication to one of the desired contacts includes initiating an e-mail.
13. The system according to claim 12 , wherein initiating an automatic communication to one of the desired contacts includes initiating an e-mail that is pre-generated to include unique details regarding the contact.
14. The system according to claim 10 , wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on user refusal.
15. The system according to claim 10 , wherein receiving a response indicative of the communication status includes receiving a response indicating that the communication was not successful based on contact failure.
16. The system according to claim 10 , wherein optimizing rules and preferences includes optimizing the rules and preferences based on experiential results.
17. The system according to claim 16 , wherein optimizing rules and preferences includes optimizing the rules and preferences based on experiential results as well as Bayes' theorem of probability.
18. The system according to claim 16 , wherein experiential results are based on both a response from the user as well as a response from the contact.