Systems, devices and methods for determining item availability in a shopping space
Systems, apparatuses, and methods for determining item availability are provided. A computer implemented method for determining item availability in a shopping space comprising: receiving a request for an item for purchase from a customer, querying an inventory database to determine whether the item for purchase is in stock, in an event that the item for purchase is not in stock according to the inventory database: determining an out of stock response to present to the customer, in an event that the item for purchase is in stock according the inventory database: instructing a motorized transport unit to travel to a display space in the shopping space corresponding to the item for the purchase, determining whether the item is available in the display space based on information captured by one or more sensors of the motorized transport unit, and in an event that the item for purchase is not available in the display space: determining an item unavailable response to present to the customer.
1. A computer implemented method for determining item availability in a shopping space comprising:
receiving, at a control circuit, a request for an item for purchase from a customer;
querying, by the control circuit, an inventory database to determine whether the item for purchase is in stock;
in an event that the item for purchase is not in stock according to the inventory database:
determining, at the control circuit, an out of stock response to present to the customer;
in an event that the item for purchase is in stock according the inventory database:
instructing, by the control circuit, a motorized transport unit to travel to a display space in the shopping space corresponding to the item for the purchase;
determining, at the control circuit, whether the item is available in the display space based on information captured by one or more sensors of the motorized transport unit; and
in an event that the item for purchase is not available in the display space:
determining, at the control circuit, an item unavailable response to present to the customer.
2. The method of claim 1 , wherein the request for the item for purchase comprises one or more of: a verbal command issued to the motorized transport unit, a shopping list entered at a user interface device, and an item selected through the user interface device.
3. The method of claim 1 , wherein the out of stock response comprises one or more of: recommending an alternative item, providing an alternative store location, and providing an online purchase user interface.
4. The method of claim 1 , wherein the information captured by the one or more sensors of the motorized transport unit comprises one or more: an image of the display space, a three dimensional scan of the display space, a barcode scan, a radio frequency identification (RFID) scan, and an environmental temperature of the display space.
5. The method of claim 1 , wherein the determining of whether the item is available in the display space is based one or more of: a presence of the item, an appearance of the item, an expiration date of the item, an appearance of the display space, and a storage environment of the item.
6. The method of claim 1 , wherein the item unavailable response comprises querying a back storage area for the item for purchase.
7. The method of claim 6 , further comprising: in an event that the item for purchase is available in the back storage area, generating, at the control circuit, a task instruction to retrieve the item from the back storage area.
8. The method of claim 1 , wherein the item unavailable response comprises determining, at the control circuit, whether the item for purchase is displayed in an alternative display space and instructing the motorized transport unit to travel to the alternative display space.
9. The method of claim 1 , wherein the item unavailable response comprises one or more of recommending an alternative item, providing an alternative store location, and providing an online purchase user interface.
10. The method of claim 1 , further comprising: in the event that the item is not available in the display space, generating a restock task instruction.
11. A system for determining item availability in a shopping space comprising:
a communication device configured to communicate with a motorized transport unit;
an inventory database storing inventory information of a plurality of items available for purchase in the shopping space; and
a control circuit coupled to the communication device and the inventory database, the control circuit being configured to:
receive a request for an item for purchase from a customer;
query the inventory database to determine whether the item for purchase is in stock;
in an event that the item for purchase is not in stock according to the inventory database:
determine an out of stock response to present to the customer;
in an event that the item for purchase is in stock according the inventory database:
instruct the motorized transport unit to travel to a display space in the shopping space corresponding to the item;
determine whether the item is available in the display space based on information captured by one or more sensors of the motorized transport unit; and
in an event that the item is not available in the display space:
determine an item unavailable response to present to the customer.
12. The system of claim 11 , wherein the request for the item for purchase comprises one or more of: a verbal command issued to the motorized transport unit, a shopping list entered at a user interface device, and an item selected through the user interface device.
13. The system of claim 11 , wherein the out of stock response comprises one or more of: recommending an alternative item, providing an alternative store location, and providing an online purchase user interface.
14. The system of claim 11 , wherein the information captured by the one or more sensors of the motorized transport unit comprises one or more: an image of the display space, a three dimensional scan of the display space, a barcode scan, a radio frequency identification (RFID) scan, an appearance of the item for purchase, and an environmental temperature of the display space.
15. The system of claim 11 , wherein whether the item is available in the display space is determined based one or more of: a presence of the item, an appearance of the item, an expiration date of the item, an appearance of the display space, and a storage environment of the item.
16. The system of claim 11 , wherein the item unavailable response comprises: querying a back storage area for the item for purchase.
17. The system of claim 16 , wherein in an event that the item for purchase is available in the back storage area, the control circuit further generates a task instruction to retrieve the item from the back storage area.
18. The system of claim 11 , wherein the item unavailable response comprises: determining whether the item for purchase is displayed in an alternative display space and instructing the motorized transport unit to travel to the alternative display space.
19. The system of claim 11 , wherein the item unavailable response comprises: one or more of recommending an alternative item, providing an alternative store location, and providing an online purchase user interface.
20. The system of claim 11 , wherein in the event that the item is not available in the display space, the control circuit further generates a restock task instruction.
21. An apparatus for determining item availability in a shopping space comprising:
a wireless transceiver configured to communicate with a central computer system;
a motorized wheel system;
a user interface device;
a sensor;
a control circuit coupled to the wireless transceiver, the motorized wheel system, the user interface device, and the sensor, the control circuit being configured to:
receive a request for an item for purchase from a customer via the user interface device;
forward the request for the item to the central computer system;
in an event that the item for purchase is not in stock according to an inventory database coupled to the central computer system:
present an out of stock response from the central computer system to the customer via the user interface device;
in an event that the item for purchase is in stock according the inventory database:
travel to a display space in the shopping space corresponding to the item in the shopping space using the motorized wheel system;
collect information relating whether the item is available in the display space using the sensor;
transmit the information to the central computer system; and
present an item unavailable response to the customer via the user interface device in an event that the item is not available in the display space.