IP Library Granted Patent US 10,097,483
Granted Patent B2
US 10,097,483 · App. 15/338,397 · Granted Oct 9, 2018

Business object action justification for business object integration into messaging

Inventors: John R. Hind (Raleigh, NC); Naveenkumar V. Muguda (Bangalore, IN)
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
H04L51/04G06Q10/10H04L51/22H04L67/02
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Quick Facts
Patent No.
US 10,097,483
App. No.
15/338,397
Granted
Oct 9, 2018
Kind
B2
Abstract

Embodiments of the present invention address deficiencies of the art in respect to messaging and provide a method, system and computer program product for business object integration with messaging. In an embodiment of the invention, a method for messaging integration of a business object can be provided. The method can include embedding a business object in message text in a messaging session provided by a messenger, and applying an action to the business object from within the messaging session of the messenger. The method further can include forwarding a copy of the message text to a backend business component as a justification to the applied action.

Claims (72)

1. A computer-implemented method for messaging integration of a business object comprising:

embedding, in a message session provided by a messenger executing on a client, the business object into message text;

applying, from within the message session, an action to the business object;

forwarding, by the client and based upon the applied action, a copy of the message text to a backend business component separate from the client,

indexing tags for the business object when indexing the message text for a message session in a message transcript; and

searching the business object along with the message text of the message session in the message transcript with contextual relevance, wherein

the business object encapsulates lower-level objects that implement a business process.

2. The method of claim 1 , wherein

the messenger is an instant messenger,

the message text is chat text and

the messaging session is a chat session.

3. The method of claim 1 , wherein

the messenger is an e-mail messenger,

the message text is e-mail text and

the messaging session is an e-mail session.

4. The method of claim 1 , wherein

the messenger is a discussion forum environment,

the message text is discussion forum text and

the messaging session is a threaded discussion forum.

5. The method of claim 1 , wherein

the messenger is a shared document library environment,

the message text is a shared document and

the messaging session is a shared document library.

6. A client computer configured for messaging integration of a business object comprising:

at least one hardware processor configured to initiate the following executable operations:

embedding, in a message session provided by a messenger, the business object into message text;

applying, from within the message session, an action to the business object;

forwarding, by the client and based upon the applied action, a copy of the message text to a backend business component separate from the client computer,

indexing tags for the business object when indexing the message text for a message session in a message transcript; and

searching the business object along with the message text of the message session in the message transcript with contextual relevance, wherein

the business object encapsulates lower-level objects that implement a business process.

7. The client computer of claim 6 , wherein

the messenger is an instant messenger,

the message text is chat text and

the messaging session is a chat session.

8. The client computer of claim 6 , wherein

the messenger is an e-mail messenger,

the message text is e-mail text and

the messaging session is an e-mail session.

9. The client computer of claim 6 , wherein

the messenger is a discussion forum environment,

the message text is discussion forum text and

the messaging session is a threaded discussion forum.

10. The client computer of claim 6 , wherein

the messenger is a shared document library environment,

the message text is a shared document and

the messaging session is a shared document library.

11. A computer program product, comprising:

a storage hardware device having stored therein computer readable program code for messaging integration of a business object,

the computer readable program code, which when executed by a client computer, causes the client computer to perform the following:

embedding, in a message session provided by a messenger executing on the client computer, the business object into message text;

applying, from within the message session, an action to the business object;

forwarding, by the client computer and based upon the applied action, a copy of the message text to a backend business component separate from the client computer,

indexing tags for the business object when indexing the message text for a message session in a message transcript; and

searching the business object along with the message text of the message session in the message transcript with contextual relevance, wherein

the business object encapsulates lower-level objects that implement a business process.

12. The computer program product of claim 11 , wherein

the messenger is an instant messenger,

the message text is chat text and

the messaging session is a chat session.

13. The computer program product of claim 11 , wherein

the messenger is an e-mail messenger,

the message text is e-mail text and

the messaging session is an e-mail session.

14. The computer program product of claim 11 , wherein

the messenger is a discussion forum environment,

the message text is discussion forum text and

the messaging session is a threaded discussion forum.

15. The computer program product of claim 11 , wherein

the messenger is a shared document library environment,

the message text is a shared document and

the messaging session is a shared document library.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 25, 2019
From: INTERNATIONAL BUSINESS MACHINES CORPORATION
To: SINOEAST CONCEPT LIMITED
Reel/Frame 050487/0559 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 27, 2019
From: HIND, JOHN R.; MUGUDA, NAVEENKUMAR V.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 048719/0253 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 30, 2016
From: MUGUDA, NAVEENKUMAR V.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 040168/0070 →
Continuity (2)
Continuation 11948342 · Nov 30, 2007
Related Publication 20170054660A1 · Feb 23, 2017