Method and system for monitoring fire alarm systems
The near-universal connection between control panels and monitoring stations is used to transmit status information for non-compatible control panels to connected services systems. In this way, connected services systems can incorporate monitoring and tracking of non-compatible control panels as well as compatible control panels.
1. A method for monitoring fire alarm systems, the method comprising:
non-compatible control panels of the fire alarm systems sending alarm signals to monitoring stations;
the monitoring stations responding to the alarm signals and forwarding status information to a connected services system;
compatible control panels of the fire alarm systems sending status, diagnostic and/or testing information to the connected services system and alarm signals to the monitoring stations; and
the connected services system mapping the status information for the non-compatible control panels to a connected services database of the connected services system and storing the status, diagnostic and testing information for the compatible control panels to the connected services database.
2. The method according to claim 1 , wherein the non-compatible control panels include third party control panels.
3. The method according to claim 1 , wherein the non-compatible control panels include legacy control panels.
4. The method according to claim 1 , wherein the non-compatible control panels send the alarm signals to the monitoring station via a wide area network.
5. The method according to claim 1 , wherein the non-compatible control panels send the alarm signals to the monitoring station via a telephone system.
6. The method according to claim 1 , wherein the non-compatible control panels send the alarm signals to the monitoring station via a wireless radio network.
7. The method according to claim 1 , wherein the non-compatible control panels send the alarm signals to the monitoring station via a cellular network.
8. The method according to claim 1 , wherein the non-compatible control panels send the alarm signals to the monitoring station via a voice-over-internet-protocol system.
9. The method according to claim 1 , wherein the monitoring station sends the status information to the connected services system via a wide area network.
10. The method according to claim 1 , wherein the status information for non-compatible control panels is mapped to the connected services database via a mapping service.
11. The method according to claim 1 , wherein the status information includes identification information.
12. The method according to claim 1 , wherein the status information includes location information.
13. The method according to claim 1 , wherein the status information includes status history information and state data.
14. The method according to claim 1 , wherein the status information includes alarm history information.
15. The method according to claim 1 , wherein status, diagnostic and testing information is detected from scanning printed reports, translated into compatible information by the mapping service and stored in the connected services database.
16. The method according to claim 1 , wherein the connected services server retrieves histories of status, diagnostic and testing information from the connected services database and sends the histories to mobile computing devices.
17. The method according to claim 16 , wherein technicians activate fire detection and annunciation devices during walkthrough tests and view the status of the activated devices on the mobile computing devices.
18. The method according to claim 16 , wherein the mobile computing devices send annotated histories of status, diagnostic and testing information to the connected services server to be stored in the connected services database.
19. A connected services system for monitoring fire alarm systems, the connected services system comprising:
a connected services database for storing status, diagnostic and testing information from control panels of the fire alarm systems;
a connected services server for receiving and storing the status, diagnostic and testing information to the connected services database; and
a mapping service for translating status information received from monitoring stations into compatible status information that is stored to the connected services database.
20. The system according to claim 19 , wherein the control panels include third party control panels.
21. The system according to claim 19 , wherein the control panels include legacy control panels.
22. The system according to claim 19 , wherein the connected services server receives the status, diagnostic and testing information via a wide area network.
23. The system according to claim 19 , wherein monitoring stations receive alarm signals from control panels and forward status information for non-compatible control panels to the connected services system.
24. The system according to claim 19 , wherein the control panels send the alarm signals to the monitoring stations via wide area networks, telephone system, wireless radio networks, cellular networks and/or voice-over-internet-protocol systems.
25. The system according to claim 19 , wherein the status information includes identification information.
26. The system according to claim 19 , wherein the status information includes location information.
27. The system according to claim 19 , wherein the status information includes status history information and state data.
28. The system according to claim 19 , wherein the status information includes alarm history information.
29. The system according to claim 19 , wherein status, diagnostic and testing information is detected from scanning printed reports, translated into compatible information by the mapping service and stored in the connected services database.
30. The system according to claim 19 , further comprising technicians using mobile computing devices for receiving and displaying histories of status, diagnostic and testing information retrieved from the connected services database and sent to the mobile computing devices by the connected services server.